GadgetInsurance.com Recenzje 

3416
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Look else where. I uploaded evidence of purchase when I took the policy out. Then when I've claimed they've asked for proof again refusing everything ive sent, requesting original PDFs not screenshots... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been with Gadget for over 3 years and unfortunately I have had reason to make claims and each claim was dealt with efficiently and hassle free. Every member of staff I dealt with were really... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Have been with gadget insurance for ipad cover for 5years. Great comfort knowing items are fully insured. No hassle signing up, regular direct debits. The way insurance should be. Simple and straightf... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The customer service agent I think his name is Hari was so helpful he sorted what was a stressful issue with my receipt for me and he was very friendly to deal with and after talking with him I felt... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja ubezpieczeniowa

Napisane przez firmę

GadgetInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GadgetInsurance.com, you can insure one or multiple gadgets, including phones, iPhones, laptops and tablets. We also offer Accidental Loss Cover as an add-on.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(3416)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 25

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Renewal process is very unfriendly

Renewal process is very unfriendly.
Would not repeat again.

31 grudnia 2024
Logo GadgetInsurance.com

Odpowiedź od GadgetInsurance.com

Hi Alfred,
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. I have emailed you directly to discuss further on this matter.
Kind Regards
Hari

Oceniono na 5 z 5

Quick, Easy and friendly Operator

Have been a customer for years would highly recommend

27 grudnia 2024
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Odpowiedź od GadgetInsurance.com

Hi Ethan,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari

Oceniono na 5 z 5

Very good experience

Very good experience
Very thorough with everything

21 grudnia 2024
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Odpowiedź od GadgetInsurance.com

Hi John,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari

Oceniono na 5 z 5

Excellent customer service

Excellent customer service..had to switch both our policies over to new phones.. the woman on the phone was superb.. everything sorted very quickly. For peace of mind , this company is 100% worth it.

12 grudnia 2024
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Odpowiedź od GadgetInsurance.com

Hi Martin,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari

Oceniono na 1 z 5

Terrible service and slow

Like a previous post, my claim began at the end of September and now here we are middle of December and still nothing, given the run around every time, "oh we've passed this over to our insurers" the Davis group, despite emails /phone calls and being told it was being "escalated" there has been no response from this gang,1 star is too much to be honest, I wonder why did I bother with this lot

27 września 2024
Opinia niezależna
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Odpowiedź od GadgetInsurance.com

Hi Tim,
Thank you for sharing the information and we're sorry to hear that your experience was not of the quality you expected. I have emailed you directly to discuss further on this matter.
Kind Regards
Hari

Oceniono na 5 z 5

Jennifer was very helpful friendly…

Jennifer was very helpful friendly couldn’t have been nicer

29 listopada 2024
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Odpowiedź od GadgetInsurance.com

Hi Bernadette,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari

Oceniono na 1 z 5

Pity you can't leave zero stars...

If you need to make a claim with these cowboys, you will be referred to a company called Davies Group, which is an agglomerate of small insurance companies - I would say a hundred or more - which may suggest how anonymous you will feel during the claims process. You are expected to do everything online - no human interaction - and each time you send something to them they take three working days (by their own account) to reply; but in my experience, the longer the process went on the longer they took to respond.

What you had, in short, was a slow painful process of wearing down your resolve (and your nerves), rejecting one set of documents after another (WHO DOESN'T ACCEPT PDFs IN 2024??), until - as is clearly their objective - your claim is timed out. They actually took the liberty of cancelling my policy for me, which is perhaps the one thing I can be thankful for.

It's the new (old) model of insurance, folks. The process is to frustrate, thwart, and infuriate you with tedious and unnecessary requests and rejections until you give up.

(Specifically in my case, they rejected my claim because I couldn't get my phone company [a little supplier called Virgin Media] to send them details of "when the handset was first used." Virgin told me they had never been asked to supply this before and literally could not do so... How do they know when it was used first? They supplied the sale date, but no, that's not enough for Davies. They only ask the impossible.)

1 listopada 2024
Opinia niezależna
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Odpowiedź od GadgetInsurance.com

Hi Edward,
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. I have emailed you directly to provide update on this matter further.
Kind Regards
Hari

Oceniono na 5 z 5

Great service

Woman on the phone was very helpful...she was able to cancel my old phone policy and open a new policy...all done over the phone in minutes. Definitely recommend.

20 listopada 2024
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Odpowiedź od GadgetInsurance.com

Hi Gerard,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari

Oceniono na 1 z 5

if you want to get scammed use them...

if you want to get scammed use them...
no direct debit option use your card details directly alarm bells guys... didn't refund after I inputed my imei number later discovered incorrect phone model was registered! cancelled policy abysmal.

21 listopada 2024
Opinia niezależna
Logo GadgetInsurance.com

Odpowiedź od GadgetInsurance.com

Hi,

Thank you for your comments.

We had requested further information to be able to investigate the points you raised further.

Further information hasn't yet been provided. If you could please email gadgetadmin@blueinsurance.ie and an agent would be happy to assist.

Kind Regards,
Rebecca

Oceniono na 5 z 5

Good

Easy online registration

14 listopada 2024
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Odpowiedź od GadgetInsurance.com

Hi Samuel,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Hari

Oceniono na 5 z 5

Very good service and easy to use

Very good service and easy to use

15 października 2024
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Odpowiedź od GadgetInsurance.com

Hi Ghulam,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari

Oceniono na 1 z 5

Awful!!

Awful!!! Paid for insurance then when my phone breaks they say the docume is for proof of ownership are not good enough. A recipt off samsung and a copy of my finance on the phone apparently isn't proof of ownership!! Waste of money paying them every month and now I'm still left to pay £340 privately to have the screen repaired!

DO NOT USE THIS COMPANY!!!!

8 października 2024
Opinia niezależna
Logo GadgetInsurance.com

Odpowiedź od GadgetInsurance.com

Hi Joseph,
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. Please email us directly at CustomercareTP@blueinsurance.ie with your policy number and the nature of your query. We can then look into this for you.
Kind Regards
Hari

Oceniono na 5 z 5

Excellent experience

Excellent experience. The lady was very patient with me. Kids coming and going.

11 października 2024
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Odpowiedź od GadgetInsurance.com

Hi Aoife,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari

Oceniono na 1 z 5

AVOID terrible service

I would give no stars if it was an option. Paid premium insurance for 2 years, damaged screen on phone and they want to take phone for 2 weeks for a "possible" repair. Not having phone for 2 weeks is not an option for me. No alternatives were offered and staff were very rude on phone. Recommendation is to avoid, this service was a waste of my money.

12 października 2024
Opinia niezależna
Logo GadgetInsurance.com

Odpowiedź od GadgetInsurance.com

Hi Steve,
I apologize for the inconvenience caused.
As you have not provided any personal details in order for us to locate your policy, can you please email us directly on CustomercareTP@blueinsurance.ie with your policy number, home address and email address ? We can then investigate this for you.
Regards,
Hari

Oceniono na 5 z 5

It is quite simple to use and very…

It is quite simple to use and very clear information on your product

7 października 2024
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Odpowiedź od GadgetInsurance.com

Hi Joseph,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Hari

Oceniono na 1 z 5

I don't recommend it at all

I don't recommend it at all, I insured my son's laptop, it sopped charging and they said they don't cover it, because it is a breakdown not a an accidental damage. I have been paying premium for more than 12 months, and I think I paid more than the price of the laptop.
Simply put, it is a rip off, avoid.

7 października 2024
Opinia niezależna
Logo GadgetInsurance.com

Odpowiedź od GadgetInsurance.com

Hi Saber

I am sorry to hear that you were not satisfied with your claims experience. Breakdown would be excluded on Laptops.

If you feel that your claim was not settled fairly, you can always appeal this decision with the claims company.

You will find details on how to do this in your policy document.

Kind Regards
Kym Farrell

Oceniono na 1 z 5

DO NOT USE THIS COMPANY FOR ANY TYPE OF…

DO NOT USE THIS COMPANY FOR ANY TYPE OF INSURANCE THEY HAVE HAD MY MOBILE PHONE FOR A REPAIR SINCE 27/8/24 IT HAS GONE MISSING ON THE 11/9/24 STILL WITHOUT MY MOBILE AND WE ARE NOW IN OCTOBER
AVOID AT ALL COSTS AS EVEN WHEN THEY LOOSE YOUR PROPERTY STILL WONT PAY OUT ABSOLUTE JOKE OF A COMPANY DO NOT WASTE YOUR MONEY GO WITH A REPUTABLE COMPANY AS THIS ONE DEFINITELY IS NOT !!!!!

The financial ombudsman is handling it now as the email address you have stated on here is invalid now there is a surprise
CLAIM NUMBER EVS002630835 / 136552

2 MONTHS NOW STILL NO PHONE AND STILL NO UPDATES !!!

SURPRISE SURPRISE AFTER HAVING MY HANDSET BLOCKED I GUESS THE THEIF HAD NO USE FOR IT 9 WEEKS LATER I HAVE MY PHONE BACK WITH A DIFFERENT STYLUS THAT WONT WORK WITH MY PHONE AND THE NEW SCREEN HASNT BEEN FITTED PROPERLY AND NOW POPS I HAVE NOW CANCELLED MY POLICY AND WILL HAVE TO PAY OUT OF MY OWN POCKET TO REPAIR MY PHONE PROPERLY
STAY AWAY FROM THESE SCAMMERS !!!!

THEY TAKE YOUR MONEY FOR YEARS
DONT REPAIR YOUR PHONE PROPERLY
THEY STEAL YOUR PHONE
THEY DONT TAKE RESPONSIBILITY
THEY DONT CARE
ROBBERS !!!!

2 października 2024
Opinia niezależna
Logo GadgetInsurance.com

Odpowiedź od GadgetInsurance.com

Hi,

As you have not provided your policy number or email address, I cannot locate any policy for you. Can you please email us directly on CustomercareTP@blueinsurance.ie with your policy number and the nature of your query. We can then look into this for you.

Kind Regards
Natalie Ward

Oceniono na 5 z 5

Simple instructions

Simple instructions

18 września 2024
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Odpowiedź od GadgetInsurance.com

Hi Bader,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Natalie Ward

Doświadczenie Trustpilot

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