Look else where. I uploaded evidence of purchase when I took the policy out. Then when I've claimed they've asked for proof again refusing everything ive sent, requesting original PDFs not screenshots... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been with Gadget for over 3 years and unfortunately I have had reason to make claims and each claim was dealt with efficiently and hassle free. Every member of staff I dealt with were really... Zobacz więcej
Reakcja na opinię
Have been with gadget insurance for ipad cover for 5years. Great comfort knowing items are fully insured. No hassle signing up, regular direct debits. The way insurance should be. Simple and straightf... Zobacz więcej
Reakcja na opinię
The customer service agent I think his name is Hari was so helpful he sorted what was a stressful issue with my receipt for me and he was very friendly to deal with and after talking with him I felt... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
GadgetInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GadgetInsurance.com, you can insure one or multiple gadgets, including phones, iPhones, laptops and tablets. We also offer Accidental Loss Cover as an add-on.
Dane kontaktowe
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , Zjednoczone Królestwo
- (IRE) 01 4854115 | (UK) 0333 355 0254
- info@gadgetinsurance.com
- gadgetinsurance.com
3,8
Dobra
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Top quality can’t live with out these…
Top quality can’t live with out these guys best service around
28 marca 2025
Odpowiedź od GadgetInsurance.com
Hi Mark,
We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.
Kind regards,
Dean.
Claims take too long
Had to make a claim on my phone a few months ago, the process of making the claim was incredibly slow, I believe they tried to frustrate the process. They would ask for one document, take a week to come back and ask for the next document. If I was unable to access a separate device, I could not wait a month for a phone fix/new phone. So I would imagine most people leave the process and go to a phone shop. It was terrible, only saving grace was that the repair centre were quick and friendly, but that’s an external company. Avoid this insurer
1 maja 2025
Opinia niezależna
Odpowiedź od GadgetInsurance.com
Hi Michael,
Thanks for your feedback. I’ll be following up with you personally.
Kind Regards,
Victoria
It was very easy to get my gadget…
It was very easy to get my gadget insured and Mandy who assisted me was great with all of the information and answered all questions I asked fully. It was a pleasure
6 sierpnia 2025
Odpowiedź od GadgetInsurance.com
Hi Patricia,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind regards,
Dean.
Odpowiedź od GadgetInsurance.com
Hi Bernie,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind Regards,
Zainab.
Very good to deal with
28 lipca 2025
Odpowiedź od GadgetInsurance.com
Hi Dominic,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Odpowiedź od GadgetInsurance.com
Hi Donna,
Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!
Kind regards,
Dean.
Odpowiedź od GadgetInsurance.com
Hi Shabaz,
What a great message to receive—thank you for your kind words. We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful.
Kind regards,
Dean.
Excellent help
3 kwietnia 2025
Odpowiedź od GadgetInsurance.com
Hi Hannah,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards,
Dean.
Odpowiedź od GadgetInsurance.com
Hi Rachel,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Dean
Quick and easy to deal with I’m with…
Quick and easy to deal with I’m with them years for any devices I have great prices
12 marca 2025
Odpowiedź od GadgetInsurance.com
Hi Karen,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Dean
It feels like a complete scam!! STEER CLEAR
It feels like a complete scam!! My experience with this company has only gone from bad to worse. After providing an excessive amount of personal information—far more than should be necessary—Proved that I owned the product - plus a €50 upfront payment, they finally agreed to collect my device...but didn't show up today. they did call and have delayed it by another three days and insisted on a highly specific packaging requirement for the UPS pickup.
My son is without this critical device for over 5 weeks now, and it is an exam year.
It’s unbelievable. I fully intend to escalate this to the insurance ombudsman. My best advice? Stay away from this company if you can. Dealing with them has been an absolute nightmare.
5 marca 2025
Opinia niezależna
Odpowiedź od GadgetInsurance.com
Hi Wayne,
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. I have emailed you directly to discuss further on this matter.
Kind Regards
Dean
Dreadful support
Dreadful support - We have not had any success with them despite paying insurance for 2 years. Cracked screen for a month now and our son is doing his junior cert. they have also taken a 50 euro excess payment and gone to ground. I am sorry we ever took this policy out and will be cancelling
2 marca 2025
Opinia niezależna
Odpowiedź od GadgetInsurance.com
Hi Amber,
Thank you for your comments. We had requested further information to be able to investigate the points you raised further. Unfortunately we cannot locate a gadget policy with the email address and mobile phone number you provided. If you could please email info@gadgetinsurance.com and an agent would be happy to assist.
Kind Regards,
Dean
I have been with gadget insurance for…
I have been with gadget insurance for several years now and have found them pleasant to deal with and good value.
11 lutego 2025
Odpowiedź od GadgetInsurance.com
Hi Josephine,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Dean
Consistent Quality
While prices seem to have increased noticeably since last year, I have a lot of confidence in Gadget Insurance giving me comprehensive insurance coverage on my phone. I have used this company for years and although I’ve never had to make a claim, I feel that they offer a good deal. Also it’s really easy to do online with my only issue being that it’s not as straightforward to cancel the old policy,maybe because my policies are not linked by their customer recognition algorithm.
8 lutego 2025
Odpowiedź od GadgetInsurance.com
Hi Alan,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Dean
Took 5 months to to even send my phone…
Took 5 months to to even send my phone off to get it fixed they tryed anything to deny the claim. I had to send them the same information about 10 times because they just kept saying we didnt recieve the email but then 5 months later the email just happened to be there horrible customer service.
7 lutego 2025
Opinia niezależna
Odpowiedź od GadgetInsurance.com
Hi James,
Thank you for your comments. We had requested further information to be able to investigate the points you raised further. Further information hasn't yet been provided. If you could please email info@gadgetinsurance.com and an agent would be happy to assist. Kind Regards,
Dean.
I find Gadget Insurance really good to…
I find Gadget Insurance really good to deal with and have multiple devices for family members insured with them
31 stycznia 2025
Odpowiedź od GadgetInsurance.com
Hi Rick,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Dean
Not at happy customer
I rang to change my phone insurance to new phone & keep insurance on old phone as I passed it on to my husband, but I was told i couldn't do that I could only do new insurance on new phone, 🤔🤔🤔
27 stycznia 2025
Odpowiedź od GadgetInsurance.com
Hi Veronica,
Thank you for taking the time to leave a review. I have emailed you directly to discuss further on this matter.
Kind regards
Dean
They don’t respond
They don’t respond through their eportal and don’t respond whatsoever.
9 stycznia 2025
Opinia niezależna
Odpowiedź od GadgetInsurance.com
Hi,
Thank you for your comments. We had requested further information to be able to investigate the points you raised further. Further information hasn't yet been provided. If you could please email info@gadgetinsurance.com and an agent would be happy to assist. Kind Regards,
Dean
Odpowiedź od GadgetInsurance.com
Hi Neil,
As you have not provided your policy number or email address, I cannot locate any policy for you. Can you please email us directly on info@gadgetinsurance.com with your policy number and the nature of your query. We can then look into this for you.
Kind Regards
Hari
Exceptional staff
The staff were very patient and polite on the phone. They took their time while I searched for the info they needed.
10 stycznia 2025
Odpowiedź od GadgetInsurance.com
Hi Damien,
Thank you for your comments and taking the time to leave a 5 star review. I have forwarded your feedback to the relevant agent as well.
Kind Regards
Hari
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.