I arranged an electric car through the Electric Car Scheme through my employer and honestly couldn't have asked for a better experience. Rebecca and Yasmin were excellent from the first contact. They... Zobacz więcej
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I arranged an electric car through the Electric Car Scheme through my employer and honestly couldn't have asked for a better experience. Rebecca and Yasmin were excellent from the first contact. They... Zobacz więcej
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Emmanuel was very professional, patient and transparent throughout the whole process. He took the time to explain everything clearly and was always helpful with any questions I had. The only disa... Zobacz więcej
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The designated advisor - in my case Rick Vullo - was brilliant. He helped source a range of quotes and did a fab job of making sure he listened to my needs and made appropriate suggestions. It saved... Zobacz więcej
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I highly recommend using the Electric Car Scheme, they were really helpful, Ben and Brandon kept me fully informed at all times. The car was available earlier than expected and it was super easy to a... Zobacz więcej
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Napisane przez firmę
Napisane przez firmę

Shipping Building, UB3 1HA, Hayes, Zjednoczone Królestwo
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The lad who I dealt with was really helpful and everything went smoothly

Odpowiedź od The Electric Car Scheme
Ben was extremely helpful with providing me with all of the information that I asked for and for helping me through the process and the final delivery of the car which was actually a lot simpler than I initially thought it would be.

Odpowiedź od The Electric Car Scheme
Dealt with Yasmin throughout the process. She was excellent. Always at the end of the phone when needed, proactively provided me with updates and chased things when required. Refreshing to get some good old fashioned customer service! A credit to the company!

Odpowiedź od The Electric Car Scheme
Marcus was able to answer every question I had with as much detail as possible, made the whole experience as easy as he could, and took every call to make sure everything done right

Odpowiedź od The Electric Car Scheme
I really liked the constant communication via email in the progress of my lease car, and the personal touch with phone calls explaining the quotes, contracts and after service sales. Very happy with the overall experience.

Odpowiedź od The Electric Car Scheme
Right from the start I found the Electric Car Scheme really helpful and the website clear on what options were available. The team took a lot of time to explain the options and answer any questions. Rebecca in particular was really helpful.

Odpowiedź od The Electric Car Scheme
Marcus made this process very easy, hassle free and was quick to reply when going through the order process. Would highly recommend this great scheme. Delivery was bang on time and arrived with a smile.

Odpowiedź od The Electric Car Scheme
Very friendly and helpful with all my queries.

Odpowiedź od The Electric Car Scheme
Advisors and support staff provide timely replies to questions and are genuinely friendly in their approach to the process. Some of the brochure information provided could be a little clearer and the document review/signing process is painful due to documents not having a consistent naming convention.

Odpowiedź od The Electric Car Scheme
The communication was constant and good updates from order to delivery

Odpowiedź od The Electric Car Scheme
I found the whole experience amazing from start to finish, Mathu and Rebecca were amazing and were very friendly and helpful throughout the whole journey. Highly recommend.

Odpowiedź od The Electric Car Scheme
Although there was an initial delay in receiving my car, the overall service from Charlie & Yasmin was excellent.
They both acted very professionally in dealing with my requests.
Maybe the lead time on some cars (made to order) should be a bit more realistic in the time it takes to produce so as to avoid what is perceived as delays.

Odpowiedź od The Electric Car Scheme
Daniel made the whole process easy from initial contact. Explained everything that i needed to know and more. Was always available to answer any extra queries I had, and kept me informed every step of the way.

Odpowiedź od The Electric Car Scheme
Good company to deal with , easy process. Would recommend.

Odpowiedź od The Electric Car Scheme
Our new car was delivered last week and we are really happy. Service was great throughout the decision and order process and we were even able to change our car of choice when the lead time was longer than initially expected.

Odpowiedź od The Electric Car Scheme
Ben was extremley helpful from start to finish. As I am new to Electric cars it was good for him to talk me through all the basics so I could understand how it all works. Even weeks after receiving the car he still answering any questions I have

Odpowiedź od The Electric Car Scheme
I had an excellent experience with the Electric Car Scheme, and in particular with Rebecca, who provided outstanding customer service throughout the process.
From my initial enquiry through to placing the order, Rebecca was incredibly helpful, responsive and knowledgeable. She took the time to answer all of my questions clearly and promptly, making what could have been a complicated process feel straightforward and stress-free. Nothing was too much trouble, and I always felt supported and well-informed.
The Electric Car Scheme itself has been great to deal with, offering a clear and efficient process alongside excellent communication. The combination of a well-run scheme and Rebecca's exceptional customer service made the entire experience very positive.
I would highly recommend both Rebecca and the Electric Car Scheme to anyone considering an electric vehicle through the programme. Thank you for making the process so smooth and enjoyable.

Odpowiedź od The Electric Car Scheme
Alex was a great help getting me the right car and helping get to the price point I needed. Would 100% use again and cannot thank him enough.

Odpowiedź od The Electric Car Scheme
Ash from the electric car scheme talked me through everything, kept in touch through the whole process and helped me find the best car for me.
Great experience 10/10 would recommend.

Odpowiedź od The Electric Car Scheme
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