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Fleet Alliance Recenzje 

985
Wynik TrustScore: 4.5 na 5

4,7

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Quotes easy to explore and compare with a transparent breakdown. Response time once requested was much quicker than expected and effortless on my part. Fleet Alliance handled everything for me and lit... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Easy to use portal and clear to see the costs of different models of car. Staff were helpful and responsive to queries. The only down side was that it is not possible to set more specific search c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From initial inquiry to completion of the deal, we found Intelligent Leasing and Scott Russell excellent! Never leased a car before but everything was explained in detail and the process was very smoo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've just taken delivery of my new Cupra Born that i've leased through ICL. After placing my order i've been in regular contact with Hazel over the last 3-4 months while waiting for build and deli... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi leasingowe

Napisane przez firmę

Fleet Alliance is one of the leading independent Fleet Management and Electric Car Salary Sacrifice specialists in the UK. We help businesses of all sizes reduce their fleet operating costs while delivering the highest levels of service in our industry. We have been named one of the UK’s Best Places to Work 12 years in a row and have won the leasing industry’s benchmark customer service survey four times. As a member of the Climate Group EV100 global initiative, we are one of a group of forward-thinking companies committed to accelerating the transition to electric vehicles and making electric transport the new normal by 2030.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

985 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 66% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(985)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 56

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Easy to use portal and clear costs

Easy to use portal and clear to see the costs of different models of car. Staff were helpful and responsive to queries.
The only down side was that it is not possible to set more specific search criteria beyond the limited ones available on the portal meaning I had to research which make and model of cars had AWD to see if they had the requirements I was looking for rather than being able to narrow my search on the portal.

21 sierpnia 2026
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Odpowiedź od Fleet Alliance

Thank you for taking the time to share your feedback, Lorraine! ⭐

We’re pleased to hear you found our portal easy to use, with clear costs across different models, and that our team were helpful and responsive when you had questions.

We also really appreciate your feedback regarding the search functionality. We’re always looking for ways to improve the customer experience, so your comments are valuable and will be shared with the relevant team.

Thanks again for choosing Fleet Alliance and for your recommendation! 🚗

Oceniono na 4 z 5

Great service … very friendly … quick…

Great service … very friendly … quick and easy … thanks guys

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od Fleet Alliance

Thank you for your great feedback, James! ⭐

We’re delighted to hear you found the service friendly, quick and easy. That’s exactly the experience we aim to provide.

Thanks again for choosing Fleet Alliance and for taking the time to leave us a review! 🚗😊

Oceniono na 5 z 5

John called me right away

John called me right away, was really pleasant and answered all of my questions with ease. Thanks so much. Claire.

17 sierpnia 2026
Opinia niezależna
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Odpowiedź od Fleet Alliance

Thank you for your lovely feedback, Claire! ⭐

We’re delighted to hear that John was able to get in touch with you so quickly and provide helpful answers to all your questions. We’ll be sure to pass your kind words on to John.

Thanks again for taking the time to share your experience with Fleet Alliance! 😊

Oceniono na 5 z 5

Quotes easy to explore and compare with…

Quotes easy to explore and compare with a transparent breakdown. Response time once requested was much quicker than expected and effortless on my part. Fleet Alliance handled everything for me and little was needed from me. Once quote was confirmed, it came in lower than expected.

12 sierpnia 2026
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Odpowiedź od Fleet Alliance

Thank you for your brilliant feedback, Lauren! ⭐

We’re so pleased to hear that you found our quotes easy to explore and compare, with a clear and transparent breakdown. It’s also great to know that our team were able to take care of everything for you and make the process as effortless as possible.

And even better, we’re delighted that the final quote came in lower than expected! 😊

Thank you for choosing Fleet Alliance and for taking the time to share your experience. 🚗

Oceniono na 5 z 5

Excellent company to deal with

Excellent company to deal with. Offered comprehensive advice about the options in our company EV salary sacrifice scheme. Very professional and friendly.

6 sierpnia 2026
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Odpowiedź od Fleet Alliance

Thank you for your fantastic feedback, Toby! ⭐

We’re delighted to hear that you found our team professional and friendly, and that we were able to provide helpful advice on the options available through your company’s EV salary sacrifice scheme.

It’s great to know you had such a positive experience with Fleet Alliance. Thank you for taking the time to leave a review and for choosing us! 🚗⚡

Oceniono na 5 z 5

Great service

After experiencing significant delays with the previous provider, Fleet Alliance were extremely helpful in guiding me through the process and helping me choose a vehicle that I may not otherwise have considered. The car has proven to be perfect for my needs.

The level of service throughout has been excellent. All of my questions were answered quickly and thoroughly, with prompt responses and great customer service at every stage. The delivery process was smooth and completed within the expected timescales.

The online portal is clear, easy to navigate, and offers a huge range of vehicles and options to choose from, making the selection process straightforward. The documentation was simple and easy to complete, which made the overall experience stress-free.

Overall, I have been very impressed with Fleet Alliance and would highly recommend them based on the quality of service, communication, and support provided.

23 lipca 2026
Opinia niezależna
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Odpowiedź od Fleet Alliance

Thank you for taking the time to share such fantastic feedback! ⭐

We’re delighted to hear that the team were able to make the process straightforward and stress-free, particularly after your experience with your previous provider. It’s great to know that we helped you find a vehicle that’s proving to be the perfect fit for your needs.

We’re also pleased to hear that you found our online portal easy to navigate and the communication and documentation throughout the process clear and straightforward.

Thank you again for your recommendation — we really appreciate it! 🚗

Oceniono na 5 z 5

Great experience from start to finish…

Great experience from start to finish and the portal makes it so easy to compare different options and make the right choice

30 lipca 2026
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Odpowiedź od Fleet Alliance

Thanks for your great feedback, Dave. We’re really pleased to hear you found our portal easy to navigate. Please don't hesitate to reach out to our team if you have any further questions.

Thanks,
Fleet Alliance

Oceniono na 4 z 5

Used Electric car 'no longer available'

I selected a used electric car and got all the documents signed but your agent got back to me a few days later to say that the car was no longer available and I have had to select a different car.

The replacement car has now been delivered and I am very happy with it.

17 lipca 2026
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Odpowiedź od Fleet Alliance

Hi Christine,

Thank you for taking the time to leave your review. We’re sorry that the original vehicle you selected was no longer available after the paperwork had been completed, we understand how disappointing that must have been.

We’re pleased that we were able to help you find a suitable alternative and that you’re now happy with your new electric vehicle. We hope you enjoy driving it, and thank you for choosing Fleet Alliance.

Oceniono na 5 z 5

Quick and contact and professional…

Quick and contact and professional answer,

30 czerwca 2026
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Odpowiedź od Fleet Alliance

Hi Sebastian, thank you for taking the time to provide us with your feedback. We are happy to hear that you were pleased with the service provided. We hope you enjoy your brand new car.

Thanks
Fleet Alliance

Oceniono na 5 z 5

Straightforward and efficient.

Excellent ordering experience with Fleet Alliance.
Impressed with how straightforward and efficient the process was.
Communication was clear, Anthony kept me informed and answered questions promptly.

10 czerwca 2026
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Odpowiedź od Fleet Alliance

Thanks for your great feedback, Iain. We’re really pleased to hear you found the ordering process straightforward and efficient, and that Anthony kept you well informed throughout. We appreciate you taking the time to share your experience and look forward to supporting you again in the future.

Thanks,
Fleet Alliance

Oceniono na 5 z 5

First time I had leased a vehicle and…

First time I had leased a vehicle and Fleet made it seem easy

16 czerwca 2026
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Odpowiedź od Fleet Alliance

Thanks for your great feedback Mark, we’re really pleased to hear your first leasing experience with Fleet Alliance felt simple and straightforward.

It’s great to know we could make the process easy for you, and we really appreciate you taking the time to share your experience.

Thanks
Fleet Alliance

Oceniono na 4 z 5

Communication

only thing that could be better is a little more interaction to the customer

16 czerwca 2026
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Odpowiedź od Fleet Alliance

Hi Liam,

We really appreciate your feedback and are glad to hear you had a positive experience overall. We also take on board your point about more customer interaction. We’re always looking at ways to improve communication throughout the process, and your comments will help us do that going forward.

Thanks
Fleet Alliance

Oceniono na 5 z 5

Seedless ordering experience

Seedless ordering experience, fantastic system and human support immediately when required

10 czerwca 2026
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Odpowiedź od Fleet Alliance

Hi Lucas,

We are pleased to hear that you had a seamless process with our team. Please let us know if you need any further assistance in the meantime.

Enjoy your brand-new car when it arrives.
Thanks
Fleet Alliance

Oceniono na 2 z 5

I was told this would be a quick

I was told this would be a quick, but really its been anything but, I've had to put off selling my current vehicle 3 times as still no new car from fleet alliance. Overall underwhelmed I've certainly bought cars a lot quicker through other dealerships. Hope the experience when i finally get the car will be better...

28 maja 2026
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Odpowiedź od Fleet Alliance

Hi Nick,
Thank you for taking the time to share your feedback.

We're sorry to hear that your experience has not met your expectations. We understand how frustrating it must be to delay the sale of your current vehicle multiple times while waiting for your new car, particularly when you were initially advised that the process would be quick.

We apologise for the disappointment and appreciate your patience throughout the process. I understand your scheme advisor, John has since updated you on the status of your order.

We value your business and hope that we can improve your experience as we work towards delivering your new vehicle.
Kind regards,
Fleet Alliance

Oceniono na 5 z 5

Great Service from start to finish

From start to finish it has been great. The team are supportive and informative and happy to answer the multiple questions I threw at them.

14 maja 2026
Opinia niezależna
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Odpowiedź od Fleet Alliance

Hi Pauline,

Thank you for taking the time to provide your feedback. We hope you enjoy your brand-new car when it arrives.

Please don't hesitate to get in touch if you need any further assistance.

Thanks,
Fleet Alliance

Oceniono na 5 z 5

Good service

Good service, prompt response to enquires and all staff have been respectful and good at their jobs.

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Fleet Alliance

Hi Adam,
Thank you for taking the time to provide your feedback. We are so pleased to hear that our team were able to give you all of the information you required in a timely manner.

Please don't hesitate to get in touch if you need any further assistance.

Thanks,
Fleet Alliance

Oceniono na 4 z 5

Sales Team Appreciation!

Chole Gordon helped me choose the perfect car for me. I was completely set on getting a Range Rover and didn’t want anything else, but she suggested a new car on the market — and I’m so impressed. It’s the best car ever!

The service and follow-up contact from her were amazing. I’d also like to give special thanks to Hazel Blackwood, who kept me informed throughout the process and made sure I received my car before my birthday.

This scheme is one of the best I have come across in a long time.

Kind regards,

27 maja 2026
Opinia niezależna
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Odpowiedź od Fleet Alliance

Thank you so much for your lovely feedback. Chloe and Hazel will be delighted to hear your comments, and we’re really pleased we could help you find the perfect car and get it to you before your birthday.

We noticed the rating was 4 stars despite such kind words, so if there was anything we could have done better, we’d really welcome your feedback. And if the star rating was selected by mistake, you should be able to update it through the review platform.

Thanks again for choosing us, and we hope you enjoy your new car! ❤️🚗

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