DSV Recenzje 

Don't bother asking for information, waste of time, days ago I requested to be contacted by an agent, no reponse, not worthy of a such a large company.

I wish I could give zero stars. DSV has been one of the worst delivery companies I’ve ever had the misfortune of dealing with. They’ve missed two promised delivery dates without so much as a courtesy call or even an email. I had to stay home both times, wasting entire days waiting for a delivery that never arrived.

Their online tracking system is a complete joke — it’s never updated, leaving you clueless about where your package is. When you try to reach their customer service for help, be prepared for more frustration. Their customer service is shockingly bad. No solutions, no accountability, and absolutely no respect for the customer’s time.

If you’re thinking about using DSV for any delivery, think twice. It’s an absolute nightmare. Avoid them at all costs!

Eerst is de levering al een dag uitgesteld. Dag erna zijn ze toch gekomen. Mijn hele keuken is door hen bij mij geleverd. Dus veel grote stukken. Ik woon in een drukke stad en hebben het gewoon op de stoep geplaatst. Niet eens gekeken waar ze het veilig (bv in mijn gezamenlijke tuin) konden neer zetten. Nu sta ik hier op straat bij mijn spullen te wachten tot iemand mij kan helpen dit mee in mijn huis te dragen. De man zei letterlijk “ I don’t care, ik zet het gewoon ergens neer”

Na het overlijden van mijn moeder, enkele weken thuis geweest door mentale problemen. Eerst dag dat ik terug kwam werken direct ontslag gekregen. Zogezegd te weinig werk. Dag nadien te horen gekregen dat mijn plaats "intern" was ingenomen.

Absolutely awful delivery company.

I run a business that uses DSV as their courier to delivery big items weekly to my business address.

9 times out of 10, there is a problem. The delivery driver calls in sick. So we don’t get our deliveries.

A lot of my business is time sensitive and has to be delivered on time, if not, I lose money. DSV is literally costing me money and I have had enough of it. As a result, I have told the wholesaler I use that as long as DSV are delivering, I will not be using them.

You can’t call anyone at DSV as they don’t have contact details, major red flag already.

The one time they do have a delivery driver turn up on time, the driver is rude and arrogant. Makes it clear he doesn’t like his job. Nobody’s forcing you to work for DSV mate! If you didn’t call in sick every fortnight, you may get happier customers to deal with.

Sick of it. Sick of DSV being the biggest let down for my business.

Probably the worst delivery service ever.
They could only deliver my package from 12pm to 2pm, and will not allow anyone else but myself to be there to collect. Hugely inconvenient for anyone who works or has classes and cannot answer their phones during. Had to rush out of a class and go home got home at 12:10pm they said I was too late and they could only deliver it a week later. DO NOT USE THIS SERVICE IF YOU HAVE A JOB OR A LIFE BECAUSE THEY WILL NOT ACCOMMODATE. MTN SHOULD STOP USING THIS SERVICE.

Terrible service today, bad bad bad experience!! Driver comes to my door, said cant deliver the item because it is heavy -70kg??!! What. So you drive all the way to my house and said you cant deliver it?? Really??? Driver calling couple if times, very rude person!! Called couple of times said, something and shut the phine !! Whats the problem to these people? Are they should be rude all the time??

Een zending die ik verstuurd had met DSV kwam beschadigd aan. Maar omdat de ontvanger dit niet direct had gezien, maar een uur later pas, was de chauffeur al weg. DSV vergoedt vervolgens geen cent...
Dus NIET MET DSV WERKEN!

Horrible experience. My parcel arrived in Johannesburg on a Monday 4 days after it was due to. On Tuesday someone called me to confirm if I live in Johannesburg and I confirmed my address for delivery the next day. On Wednesday I received an email to confirm my address again as they had sent me parcel onward to Cape Town. Utterly idiotic company.

Great service from this company. They Collected my wife's passport from the Embassy in Pretoria and delivered it in Capetown with no issues. I received updates via email regarding the status of my parcel on daily basis. Keep up the Good work!!

Good Day

Just want to let you know that the service I received today from dsv was terrible, I was contacted yesterday that I will be receiving a parcel today between 8 and 10, I re-schedule my meetings and appointments due to the biometric system they use and the delivery never came and we spoke to the driver and you could just hear from his tongue that lies is how he Liv on, we forced the parcel to be delivered but he was already angry and not willing to do it soo the team that support the drivers they told the guy "you know what to do" that's when I was told that the biomatric failed soo I will have to re-schedule my delivery day after I made my day calling dsv Al day postponing my schedules and appointments, now I am asked to re-schedule soo the driver just made a turn and go back with my parcel they telling me to contact MTN to ask them to do a manual OTP, again I have to do calls and all that after a long day of waiting soo am soo not happy with the service and I feel if is possible just keep that delivery or take it back to MTN coz I have no energy to deal with this drama again am over dsv bad service you provided me today I wish MTN can just use courier guy or something other than using you guys, coz you don't understand the meaning of customer service and also the consultants from control and the driver are very rude. Anyway thanks to the last lady who help me she was very helpful.

DSV contacted me that the driver is on his way to deliver my package, it's a week later and I still haven't received anything nor heard anything from them. Tried contacting customer care but nothing to my avail. I'm very disappointed with this courier services, their customer service is not of the best in the world. I'm very very disappoint. Should've checked the reviews before using this courier.

The worst delivery company - we used DSV for international shipping and the agents from both countries didn't comunicate with each other so we had to act as a middle-man between DSV agents. A simple delivery that would take up to a week with a regular shipping company took dozen of emails and several weeks to be arranged. On the top of that - after the sender had paid all the fees they tried to charge the receiver of the goods for the same service!

Pathetic service from the customer service and drivers. Unreliable. Spent the whole day waiting for my delivery. Worst service ever. Discovery bank should choose another delivery company to use.

Bad customer service, the drivers phone is off, and I have been waiting the whole day, absolute rubbish this company is disgusting 🚮

Net als vele anderen heb ook ik van 8.00-17.00 moeten wachten op een levering en dan uiteindelijk niet is geleverd..
Uiteindelijk duurde het een week later dat er een nieuwe bezorgpoging kon worden gedaan en ondanks bij hun en het bedrijf waar ik heb beateld aangegeven vanaf 12.30 pas iemand aanwezig, werd ik om 11.00 gebeld dat er niemand aanwezig is.
Dat terwijl DSV ook aangaf dat de chauffeur half uur vantevoren zou bellen (wat dus niet is gebeurt, als die belt dat er niemand is).
Chauffeur is (klonk) iig wel vriendelijk en heeft het groet pakket bij de overburen voor de deur gezet onder een afdakje (eerst gevraagd of ik het goed vond en dan aan de winkel aan de overkant).
En later ook whatsapp berichtje gestuurd met foto's van waar het lag.

Maar goed al om al vanaf bestellen tot bezorging duurde bijna 2 weken.

We use DSV for international imports and most recently I dealt with Thomas Quinn who has been fantastic and updating me with arrival to the UK and the customs clearance, compared to other companies DSV has been amazing.

Absolutely terrible. I was suppose to receive my order at 7am today. It's 5:50pm and the order is still not here. I called to ask what was happening earlier today and they said the driver was on the way. Now the offices are closed and my order still hasn't arrived.

DSV SEND ME INCORECT INVOICE . THEY CAHRGE ME FOR 3000 KG BUT I ONLY SEND 300 KG. THEY SEND ME ALSO TO COURT AND IGNORE ME EMAILS WHEN I WAS TRY TO RESOLVE THIS . I GET ALL EMAILS THAT THEY MAKE MISTAKE

My daughter's experience - she was told a DSV courier had tried twice to deliver a package to our home but no-one was home to receive it. I was home all day so that's a lie. On track and trace it says it was signed for by someone we've never heard of (Patel)! Sounds like a big con to me. We'll probably have to chase up compensation with the company she bought the goods from.