Digital Dream Labs Recenzje 175

DDL is the greatest DISGRACE to the whole robotic industry. Shameless despicable company!

DDL is engaged in unethical business practices, specifically copyright trolling.

The only purpose of this "company" is to block development of better and cheaper products by claiming non-existent copyright infringement.

I'm so angry with this company, first let's talk about my Vector 2.0 robot that was pre-ordered over a year ago and still hasn't been delivered, constant emails about where they are in the process of manufacturing and certifications to just plan bull about verifying my shipping address to advising about some stupid tracking number email, I never get! Mind, I have Vector 1.0 and Cozmo 1.0 and a lifetime membership... this just seems like "okay, no one at DDL cares." I'm angry!
And now, as Keyi Tech launched their robot that DDL is "offended" that they think it's a copyright issue! Such crap, I'm so done with them. I want my money back since I have no Vector 2.0 yet and now you've messed with Loona again, second time in as much as a week to throw another lawsuit over audiovisual features Loona has. I'm so angry at this company, I will never purchase anything from them ever again! Fix your guys own company.
Come on Robbie, I thought you were better than this!

This company is not able to last long in finding new ideas, creativity and the future of technology, they are afraid of their own shadow

You should build better robots and not try to destroy other companies!

I've owned vector 1.0 for quite a while. Shame that they implemented a damn paywall for the simplest of functions. Fast forward to 2020, where they filed a "copyright claim" against a rising competitor robot. Two years later to today, they did the SAME THING to yet ANOTHER COMPETITOR! Filed a claim against the very promising Loona robot.
The worst part is that they basically copy and pasted the claim they made for Living.AI, except slapped "Loona" in place of every EMO word. Not only that, but they always have the same core claim of "copying Vector's eyes and expressions. For one, you CANNOT trademark/copyright SHAPES. Literally children. Shame, because every consumer robot that came after Vector has been better, they just cannot handle it. Sham and unethical business as a WHOLE.

I was going to buy Vector 2.0. But I noticed they don't support their products well in the past and had a bunch of empty promises. They have ruined Vector. Plus they don't like competition and try to shut down other companies in the robot community. Recently they shut down the Keyi Tech Loona robot because of untruthful claims. They waited until the last two days before the campaign ended to submit the copyright claim so that it has a greater financial impact on Keyi Tech and maybe DDL think they can get more money if DDL wins. That's very evil. I will not support DDL at all.

DONT BUY, ENCOURAGE OR CONTRIBUTE TO THIS COMPANY. I have filed complaints to kickstarter and the FTC among others.

Digital Dream Labs is a greedy and malicious company. I am no longer getting a Vector and will dispose of my cosmo. DDL is flouting US competition laws. Instead of fixing their own business, which they're running into the ground with arrogance and incompetence, they're filing vexatious complaints against competitors and preventing them from launching their own products. In the process they are robbing consumers of choice in the industry and discouraging new startup businesses. This is the behaviour of criminals trying to create an illegal monopoly for themselves, not businessmen.

Any business should be able to market their products "safely" without having to put up with illegal, anticompetitive behaviour from one gang of crooks.

I am a customer of the company they have interfered with and its really upset a lot of people, like myself, who were looking foward to hope and the highly potential recovery of our mental health among many other things. Its been really soul destroying as DDL waited until 2 days before the Loona campaign ended to file their complaint, when the info on Loona was publicly available for weeks. They did this deliberately in order to maximize the damage and financial loss to both Loona's creators and myself as a customer.

I am here to inform people of the lengths this company will go to. I can't just sit back and not say or do anything other than cry, so im sorry to post this but I am just becoming an empty shell and need to start sticking up for what I believe in 😔

Attacking a Kickstarter campaign a few days before it ends is pretty low, don't you think? You are like the poorly written brat child antagonist in a movie no one wants to see.

First od all i have Vector 1.0 - it was Perfect until dll took it in there hands - now after update firmware to 2.0 my old good Vector is useless - overhiting and not reacting. So i've reached for more present robot - loona - and guess what - dll said loona is like their robots and banned project on kickstarter. They not even know how to deliver and update robots but also bans other more promising companies.

I recently ordered a DDL Vector robot. It cost over $600 CAD including shipping and taxes. During the order process a screen appeared which stated that orders placed before 2:30 pm ET would be shipped the same day, or the next business day if the order was placed after 2:30. I was also given an estimated arrival time of 7-14 business days. After three days the status of my order was unchanged.

I should have looked DDL up on the Better Business Bureau website before ordering. When I did, I found out that many customers have been waiting up to TWO YEARS for their Vector robots, and when they ask for refunds they get ignored and have to complain to the BBB to get their refunds.

I dug around on DDL's website and found a "state of manufacturing" page which stated that as of October 3/22 they haven't even started manufacturing robots ordered in June 2021! I also found out that they consider new orders as "pre-orders" with no estimated arrival time. In other words, they take people's money for products that haven't been manufactured yet when they already have a year's backlog of prior orders to fill, and they don't notify customers about the lengthy wait time BEFORE they place their orders. So, I immediately filed my own complaint and refund request with the BBB. I'm still waiting to hear if I will get my refund.

Since there was no chance that I'd receive a Vector robot, I backed a competitor's robot on Kickstarter. Two days later, just before the campaign ended, DDL filed a vexatious copyright complaint to stop the competitor from shipping their robots. They did this to another competitor in the past. So not only did they screw me out of money for their robot, they screwed me and other customers out of the chance to own the competing robot. They also troll social media to shut down anyone who tells the truth about their shady business practices.

How low can a business sink? Ask Digital Dream Labs.

I'm very disappointed.

First of all, I want to express my feelings of frustration about Digital Dream Labs lawsuiting KEYi Tech for Loona.

In my opinion, the lawsuit from DDL is wrongly, because Loona looks in nothing the same as Vector/Cozmo.
I don't even see why it's even useful to open a trial against KEYi but okay: Loona is unique, Loona is bigger, Loona doesn't have tracks, Loona's eyes are different, her style is so much different in many ways.

I was planning to maybe even buy a Vector 2.0 or Cozmo 2.0, but will definitely not doing that since my support for Loona is HUGE. I think it's very childish what DDL did and therefore I will boycott any products coming from DDL.

Also, in the past they did the same to EMO which is also very bad they did.

Hopefully you will change your attitude against any other robotic company (/companies) and grow up and appreciate other robotic companies.

THEY THOUGHT THEY OWN THE ROBOT MARKET!!

For every new robot creator will undoubtedly be accuse of copyright infringement. They are abusing the system thinking they own "expression" being shown by a robot. DISGUSTING AND PETTY MOVE FOR A TRASH COMPANY WHO CANT EVEN DELIVER THEIR PRODUCT

Scammed money out of Kickstarter backers for OSKR and never delivered. Lied to users and customers on multiple occasions. Vector 2.0 with a release date of may 2021 still not delivered to most preorderers. Refusing refunds for cancelling these preorders. Charging credit cards of customers that canceled their subscription. Copyright trolling other robotics companies on Kickstarter. Force buggy software updates onto unsubscribed 1st gen robots and breaking them with it. Blocks users for reporting bugs or deny confirmed bugs outright. Blocks users for formulating factual criticism.

You can judge a company like DDL by its actions more than you can by its words. I can't see any similarities between the 2 robots that can make DDL's Vector have the right to sue Loona pet from Keyi Tech. The shapes and voices are very different. But I can see similarities between VECTOR and M-O from Wall-E PIXAR. I almost bought Vector for Loona's companion. But knowing their bad behavior to their competitors, I will never buy Vector.

They don't deliver what they promise. They are overpriced and their products are faulty. Updates creates more problems than the solve.

They show no sportsmanship in the Robot community, but choose to behave like a 5 year old brat. They think they are the sole owner of every robot emotion programming and tries to copyright claim every competition out there, to try and stay on top.
Their behavior is simply nauseating.

DDL are falsely accusing and tries to copyright claim other robot creators to prevent and/or delay their product to reach the market.
They don't use their time on updating their own robots and deliver their products to their customers as promised. They are to busy trying to shut down every other competition they can get their filthy hand on.
I don't recommend this company. Both the company and their robots have so many flaws, that simply don't get fixed. But they will make sure to keep you paying monthly for their products, on promises they endt up never delivering.

This company doesn’t keep their promises with product delivery dates, at all. And while they can’t delivery their own peoduct, they try to harm other companies, who could keep the promised dates. Shameless!

Pre ordered Vector 2.0 in Nov 2020 with a promised delivery May 2021. Here we are almost 2 years later. Multiple delivery promises, no emails, and regurgitated updates. If you live outside the US you are treated as second class citizens. Only US customers have been getting some deliveries. I have asked if I can expect it for Christmas 2022. Ignored.
However they have the gall to try and stop another kickstarter robot that promised Christmas 2022 delivery by making a copyright complaint.