Providing you can convey the gravity of your situation over the phone I found both the Care Club personal and the boiler engineer first class and extremely response to my situation. The boiler needed... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Light fitting was broken in my daughters room, care club arranged within a week and Darren (electrician) arrived on time as per phone call prior. Happy with the communication and it was replaced quic... Zobacz więcej
Contact centre helpful, servicing is prompt. HOWEVER They don’t leave copies of servicing info and gas safety certificates. You have to ring and chase every document. Useless now that we legally hav... Zobacz więcej
The electrician arrived on the allocated date and within the timeframe given to repair the light fitting However it turned out to be a loose connection in the light switch instead So it was a qui... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Dane kontaktowe
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Zjednoczone Królestwo
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 16% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Abdullah was excellent
Abdullah was excellent. Very efficient repair. Explained everything carefully and was very polite.
Arrived punctually sorted our boiler…
Arrived punctually sorted our boiler problem immediately was very polite and explained what the problem was.
Brilliant plumber
It took a long, long time to get through, but when my call was answered, the matter was resolved quickly with a plumber arriving in less than an hour. Brilliant service from the plumber.
Always a quick response
Always a quick response, when we have needed them they have always been there by the next day, their engineers always tell us what the problem is and is usually fixed the same day.
Very good 5star helpful on time and…
Very good 5star helpful on time and always there repairs are amazing. Nice and helpful staff.would recommend to any one who are looking for a plumber
Bank Holiday Leak
excellence , although the problem could not be sorted out on the bank holiday ,it was quickly sorted out on the Tuesday , care bear saves me a lot of stress and always delivers the results.
Outstanding plumber
The engineer (Gufraz) called to tell me he was on his way.
He was pleasant, polite, competent and friendly.
My problem was soon resolved to my complete satisfaction and would readily recommed this company to all seeking a trained and expert plumber.
They are lucky I am giving them 2…
They are lucky I am giving them 2 stars. The Engineer who was very good and the only good bit of the experience,arrived after a four hour and forty minute wait to replace the cold water pipe to our washing machine, it was broken he didn’t have a replacement even after telling customer service that he would need to replace it. They said don’t worry he will have a spare pipe on his van, he then asked me if I knew where he could get one, I didn’t know so he then got. In his van and drove off.
Two hours later he returned and completed the job which took him ten minutes.
All in all about 7 hours total.
A very prompt service
A very prompt service. The plumber who came was nice and the job completed.
Rang in the morning for emergency…
Rang in the morning for emergency plumbing and engineer arrived same day in under 5 hrs. Problem resolved engineer very helpful and quick also left bathroom clean. After care was good too got a call from office to check i was satisfied and happy with the job. Will hughly recommend
Excellent service!
Very prompt - same day! - service. Courteous and efficient engineer. Thank you!
Very friendly & gave good efficient…
Very friendly & gave good efficient advice
Great service
Great service, the plumber was great and good communication.
Beware of Debt Collection if canceled early.
GOOD:Engineer was friendly and efficient on both boiler services.
BAD: Be aware that you cannot cancel the policy without 1 years notice to not renew. I stopped the Direct debit as I had to remind Careclub on both occasions when my Service was due. They do not know what Customer Service actually is, and got a Debt Collection letter from them.
They are expensive and I've found the same policy elsewhere for half the fee.
The plumber was fast,friendly and…
The plumber was fast,friendly and efficient.Job well done.
The man came quickly to repair the…
The man came quickly to repair the leak,he was very polite and pleasant to deal with.
Care Club agent spent time in getting…
Care Club agent spent time in getting all information about payments and happily offered to reduce monthly payments for another year as well as arranging an immediate service to be carried out! Much appreciated!
Extremely friendly engineer
Extremely friendly engineer. He did a great job. He phoned later in the evening to check if all was okay.
A very pleasant experience
A very pleasant experience. The engineer was polite and friendly and explained what he had done. He was thorough, and left us happy with the service. I would recommend Care club to anybody.
Thank you guys.
Steve the engineer was excellent
Steve the engineer was excellent. Very knowledgeable and fixed the issue in minutes.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








