British Essentials Recenzje 2178

Odpowiedź od British Essentials

8 kwi 2026

Hey Sara,

Thank you so much for this wonderful review — it truly means a lot to us!

We’re so happy to be your go-to for those hard-to-find favourites, and especially glad we can help keep your dad stocked up with his beloved Bovril — that really made us smile!

It’s fantastic to hear that your orders have consistently arrived in great condition and quality. We take a lot of care to make sure everything reaches you just right.

Thank you again for your continued support over the years — we’re always here whenever you need a taste of home! 🥰

B E

Odpowiedź od British Essentials

8 kwi 2026

Hi Aletha,

Perfect — we love to hear it! 🎉

Thank you so much for your amazing feedback. We’re thrilled the delivery service hit the mark and everything went smoothly.

Can’t wait to send your next order!

B E

Odpowiedź od British Essentials

8 kwi 2026

Hi Margaret!

Thank you so much for your fantastic review.

We’re really pleased to hear that your order arrived on time and in perfect condition. We take great care with our packaging, so it’s wonderful to know everything reached you just as it should.

We truly appreciate your feedback and hope to have the pleasure of serving you again soon!

B E

Odpowiedź od British Essentials

8 kwi 2026

Hi Dolores!

Thank you so much for your lovely feedback!

We’re delighted to hear you were pleased with the service! Your support means a lot to us, and we truly appreciate you taking the time to share your experience.

We hope to serve you again very soon!

B E

Odpowiedź od British Essentials

1 kwi 2026

Hi Tashya,

Thank you for bringing this to our attention. We’re sorry to hear about the situation described.

We would like to investigate this further and assist in resolving the matter. Please could you contact us directly at customerservice@britishessentials.com with their order details (including order number, name, and date of purchase), so we can look into this and provide an update.

We appreciate your patience and look forward to resolving this as soon as possible.

B E

Odpowiedź od British Essentials

8 kwi 2026

Hi Veronica!

Thank you so much for your lovely review — this truly made our day! 🥰

We’re absolutely delighted to hear that your daughter enjoyed her treats, especially while she’s recovering. Sending a little taste of home (and a proper Easter egg!) is exactly what we hope to do, so it means the world to know it brought her some comfort and happiness. 😊

Wishing your daughter a smooth and speedy recovery, and we hope to bring you both more British delights again very soon!

B E

Odpowiedź od British Essentials

8 kwi 2026

Hi Jennifer!

Thank you so much for your kind words and for the 5-star review — we’re really glad you’re enjoying the product! 😀

We completely understand your concern about shipping costs to the United States. International shipping can be pricey, and we know that can be frustrating. We’re actively exploring ways to make delivery more affordable, including potential partnerships and future shipping options.

In the meantime, we truly appreciate your support and feedback — it helps us improve both our product and overall experience. If you ever have questions or need assistance, feel free to reach out anytime!

B E

Odpowiedź od British Essentials

27 mar 2026

Hi Thomas!

Thank you for your fantastic 5-star review!

We’re delighted to hear that you found the ordering process smooth and our website easy to use. It’s also great to know that you appreciated our transparent pricing and careful packaging — we take real pride in delivering a clean, reliable experience from start to finish.

We do appreciate your feedback regarding tracking and the slight shipping delay. While we’re glad it didn’t impact your overall experience, we’re always looking for ways to improve, and your comments help us do exactly that.

Thanks again for your support — we truly value it and look forward to serving you again soon!

B E

Odpowiedź od British Essentials

27 mar 2026

Hi Pamela

Thank you for your 5 star review!

We're so grateful to hear you are enjoying our range of vegetarian products. 🌱 It means a lot to us to know they're being enjoyed.

We’re always working to expand and improve our range, so it’s great to have your support.

B E

Odpowiedź od British Essentials

27 mar 2026

Hi Jacqueline!

Thank you so much for your wonderful 5-star review!

We’re delighted to hear that you found our selection comprehensive and the ordering process easy to use. It’s also great to know your order arrived on time, complete, and in perfect condition — exactly the experience we aim to deliver.

We really appreciate your kind feedback and support, and we look forward to serving you again soon!

B E

Odpowiedź od British Essentials

27 mar 2026

Hello Marta,

Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you’ve faced with your order — this is certainly not the level of service we aim to provide.

We’re also very concerned to hear that your parcel has not been received and that tracking has not been updated. We understand how frustrating this must be, especially given the time that has passed. Please be assured that we do take responsibility for ensuring orders reach our customers, and we’re sorry if our previous communication did not reflect that.

We are actively reviewing our processes — particularly around stock updates, tracking visibility, and customer support — to ensure a smoother and more reliable experience going forward.

Your feedback is incredibly important to us, and we are committed to learning from it and improving our service. Thank you again for bringing this to our attention.

B E

Odpowiedź od British Essentials

27 mar 2026

Hi there,

Thank you very much for the 5 star review!

We’re so pleased to hear that you found the ordering process easy and that your delivery arrived quickly — that’s exactly the experience we aim to provide.

We really appreciate your support and hope to serve you again soon!

B E

Odpowiedź od British Essentials

27 mar 2026

Hi Stefanie,

Thank you for your positive 5 star review!

Your feedback means a lot to us and we’re so glad to hear that everything went great — that’s exactly what we strive for.

We look forward to your next order with us.

B E

Odpowiedź od British Essentials

27 mar 2026

Hi Laura,

Thank you for your feedback — we really appreciate your continued support and are glad to hear that your previous experiences with us have been positive.

We’re very sorry that this order took significantly longer than expected and that you didn’t receive any communication regarding the delay. We understand how frustrating that must have been, especially when you’re used to a much quicker delivery timeframe.

During busier seasonal periods, processing and delivery times can occasionally take a little longer than usual. We’re reviewing how we communicate delays to ensure better transparency going forward. For the most up-to-date information on your shipment, your tracking number will always be the best way to follow its progress.

Thank you again for bringing this to our attention — your feedback helps us improve, and we hope to provide you with the reliable service you’ve come to expect on your next order.

B E

Odpowiedź od British Essentials

27 mar 2026

Hi Charlotte,

Thank you so much for your 5-star review!

We’re thrilled to hear that you were able to get your favourite UK goods and that they brought a little joy back to your day ✨. It’s also great to know your delivery arrived quickly!

We really appreciate your support and can’t wait to help you get your hands on more treats soon!

B E

Odpowiedź od British Essentials

27 mar 2026

Hello Theresa,

Thank you so much for your wonderful review!

We’re delighted to hear that you enjoyed our products and found our service fast and friendly. Providing helpful and attentive support is very important to us, so your kind words mean a lot.

We truly appreciate your support and look forward to serving you again soon!

B E

Odpowiedź od British Essentials

27 mar 2026

Hi Betty,

Thank you for your kind review!

We’re glad we could resolve the delivery issue quickly and get your order to you without further delay. It’s wonderful to hear that, despite the initial problem, you had a very good experience with us.

We truly appreciate your continued support and look forward to helping with your future orders from British Essentials!

B E

Odpowiedź od British Essentials

27 mar 2026

Hi Paul,

Thank you for your review and for your kind words about our service!

We’re delighted to hear you were pleased with the overall experience. We do apologise for the longer delivery time — during busier periods, orders can sometimes take a little longer to reach our customers.

We truly appreciate your feedback, and we’re continuously working to make our delivery process even smoother. We look forward to serving you again soon!

B E

Odpowiedź od British Essentials

27 mar 2026

Hi Erja,

Thank you so much for your 5-star review! 🎉

We’re thrilled to hear that you’re happy with your product. Your support means a lot to us, and we look forward to welcoming you back again soon.

B E

Odpowiedź od British Essentials

27 mar 2026

Hi Alice,

Thank you so much for your fantastic review!

We’re thrilled to hear you’re enjoying our products, especially the no-fructose corn syrup recipe and herb mix 🇺🇸✨. Your support means a lot, and we can’t wait to share more with you in the future!

B E