Bitrecover Data Recovery Company Recenzje 

197
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I encountered a problem with BitRecover on first use. My emails to support were answered in less than 1 hour in most instances. I was able to resolve the problem to my entire satisfaction the same da... Zobacz więcej

Oceniono na 5 z 5

I recently purchased software and, like any new tool, I ran into a few hitches at the start. But what truly sets a company apart is how they handle such moments, and I must commend the support team wh... Zobacz więcej

Oceniono na 5 z 5

Resolveu meu problema. Pessoal muito prestativo, desconfiei no começo, mas o trabalho deles é sensacional, passei meses tentando lembrar a senha e não consegui, e eles resolveram isso rapidamente.... Zobacz więcej

Oceniono na 5 z 5

This software works. My late mother had about 445 Gmails in her account. They are still there. What her estate has, thanks to the Email Backup Wizard from BitRecover, is a complete sorted set... Zobacz więcej

Informacje dotyczące firmy

  1. Elektronika i technologia

Napisane przez firmę

BitRecover Software is a trusted data recovery and email management company providing reliable, user-friendly solutions for individuals, IT professionals, and businesses. The company specializes in advanced tools for data recovery, email migration, email conversion, and password recovery, enabling users to recover lost or deleted data, migrate emails across platforms, repair corrupted files, and access email data without requiring original clients. BitRecover also offers solutions for virtual machine recovery and secure data handling, supporting a wide range of file formats, email services, and cloud platforms. Designed for both technical and non-technical users, the software ensures accuracy, performance, and ease of use, while dedicated customer support helps users efficiently manage, recover, and migrate their data with confidence.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

197 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(197)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Effortless email migration!

Effortless email migration made my transition seamless! Legitimate and highly recommended, especially for fellow realtors. Streamlined and user-friendly—definitely a game-changer.

13 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service.

Great Customer Service.

I bought the wrong programme and they fixed it instantly on the online chat. Usually would have to wait an age but was prompt and brilliant. Would use again.

13 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Exceptional Support and Swift Resolution!

I recently purchased software and, like any new tool, I ran into a few hitches at the start. But what truly sets a company apart is how they handle such moments, and I must commend the support team wholeheartedly. Not only did they reach out to me promptly, but they also went above and beyond by contacting me on a Sunday! Their solution was spot on, and everything now runs seamlessly. It's refreshing to see such dedication to customer satisfaction, and it has certainly left a lasting impression on me. Highly recommended!

8 października 2023
Opinia niezależna
Oceniono na 5 z 5

Found out there was a replacement…

Found out there was a replacement application, which the technician (Peter) provided. That replacement application was approximately 80% faster than the initial program MBOX Viewer. The experience was timely and fast and helpful.

23 września 2023
Opinia niezależna
Oceniono na 5 z 5

hooray all sorted

hooray, helped me get macuncle email eraser working, easy to communicate, had a lot of patience as it took a while to connect computers, great service thank you Shimona.

15 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service!

I somehow thought the tooling wasn't working, but the customer service rep. Shimona helped me right away, and the old IMAP e-mail service has been imported into the replacement Outlook.com e-mail account.

11 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Fraud (No Money Back)

I wish I have read about the company before my purchase.
Company's refund policy is unfair where they force you to choose alternative programs without refunds.

Recently I have bought Email Backup Wizard but it's didn't work for me due to security limitations toward third party apps.
I have contacted customer service to cancel my license & refund me full amount since I it wasn't useful to me.
Unfortunately, I haven't reach an agreement with them as they are asked me to choose other programs with no refund where I'm not interested in any other solutions.

27 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Five Star Technical Wizard

Kevin Adams (1 253 914 165) went above and beyond on multiple occasions to resolve my email download and back-up issues. I use a Yahoo (Rogers) email provider account which is extremely important to me but also extremely difficult to download and back-up and Kevin managed through his technical wizardry and skill to somehow come up with incredibly innovative solutions to endless technical problems.

What is even more rare and astonishing is that throughout what must have been an extremely frustrating, exasperating process, Kevin never once came close to losing his cool and maintained a gentlemanly polite demeanor from start to finish.

I have had many many experiences over the years with technology and I admit to being terrified of it; however my experience working with Kevin has renewed my confidence in taking on technical challenges and I will always appreciate that, thanks to Kevin.

29 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Completely dishonest company

Completely dishonest company. Watch out since their refund policy is a fraud. They will never refund you, even if you have proof (in my case) that their software does not work.
They ask you to manipulate certain things outside of their program, nearly granting third party software & plugins full admin right to the Office 365 tenant.
After 2 hours of chatting with their support, which was helpful but could not resolve the issue (also due to obsolete documentation & video they provided) they refused to refund me.

So beware - do not purchase here - go somewhere else.
Currently a Paypal claim has been started

Update after response from Bitrecover.
Your answer shows EXACTLY what kind of company you are. You sell software which needs HUGE modifications permitting your software to manipulate a COMPLETE Office 365 tenant. This is/was NEVER advertised. So your software does not work as advertised and therefor, for the x-th time, I kindly request for a refund before handing this over to legal counsil.

Update 2 : You should also be aware that all the 5-star reviews come from fake accounts (1 review only). The people reviewing this do not exist and probably are fake reviews to boost the product!!

21 lipca 2023
Opinia niezależna
Logo Bitrecover Data Recovery Company

Odpowiedź od Bitrecover Data Recovery Company

Dear Michel, We apologies for the inconvenience caused. we have reviewed your case on priority. our support team tried to assist you in all possible way. We have discussed the possible aspects which was creating issues to migrate your data to Office 365 and the issues creating due to not assigned the admin rights such as Impersonation and Mailbox Delegation etc. We are still ready to assist you whenever you want. we always try to provide quality support to our valuable users like you. you can contact us anytime in case of any help.

Oceniono na 1 z 5

MBOX to Gmail product didn't work, no money-back!

I was very disappointed that BitRecover's "money-back guarantee" isn't what it pretends to be. I tested MBOX to Gmail and the demo worked for a sample 25 transfers, which gave me the confidence to buy the product, but the paid version didn't work at all, it wouldn't connect (even though the demo did!). After spending a LONG time on the phone trying to resolve the issue with BitRecover, after being asked to repeat all the steps I'd already taken, which didn't fix anything, they demanded remote access to my PC, which I'm never going to give to anyone! They used that as an excuse to refuse to provide any refund, no matter how hard I pushed. It would have been easy to keep me happy, they are more focused on money than their customers. Luckily I was able to download the Mozilla Thunderbird email client to get everything done without any issues and for free!

22 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Simple/Solid Tools and Exceptional Support

The Yahoo Backup Wizard and the IMAP Backup Wizard are easy to use and perform as specified. The recovery of my sbcglobal.net email was complicated by download and export limitations imposed by Yahoo. The support team went to extraordinary lengths to help me restore my email. I have never received better support.

28 czerwca 2023
Opinia niezależna
Logo Bitrecover Data Recovery Company

Odpowiedź od Bitrecover Data Recovery Company

Thank you David for such a valuable feedback. it motivate us to provide quality support to all our users in all possible way.

Oceniono na 5 z 5

Been using the software since 2019

Been using the software since 2019. Support is great and responds.

22 czerwca 2023
Opinia niezależna
Logo Bitrecover Data Recovery Company

Odpowiedź od Bitrecover Data Recovery Company

Thank you Jason for such a valuable feedback. it motivate us to provide quality support to all our users in all possible way.

Oceniono na 5 z 5

It solved my problem

It solved my problem, as I was the limit of my knowledge

10 czerwca 2023
Opinia niezależna
Logo Bitrecover Data Recovery Company

Odpowiedź od Bitrecover Data Recovery Company

Thank you Gerry for such a valuable feedback. it courage us to provide quality support to all our users in all possible way.

Oceniono na 4 z 5

Great product and support.

3 maja 2023
Opinia niezależna
Logo Bitrecover Data Recovery Company

Odpowiedź od Bitrecover Data Recovery Company

Thank you Jonn for such a valuable feedback. it courage us to provide quality support to all our users in all possible way.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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