Bitrecover Data Recovery Company Recenzje 192

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I purchased a product to back-up my email and I was concerned because I am not good with technology, and the last time I purchased something like this (another company, obviously) I got scammed. This... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Purchase was very easy, but the product at first did not produce the requested output. I contacted support, and almost immediately they were there to help me and delivered a solution within hours and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I made the wrong download. Stoooopidly, I ordered & downloaded the Windows version … for a Mac. I contacted support and within an hour they had answered (on Sunday!) and given me the wherewithal to do... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic experience. I needed to export mail from Yahoo. Found this tool. Had a few technical issues and their support was amazing, 3:30pm on a Sunday and I had a person within minutes who had ans... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Elektronika i technologia

Napisane przez firmę

BitRecover Software is a trusted data recovery and email management company providing reliable, user-friendly solutions for individuals, IT professionals, and businesses. The company specializes in advanced tools for data recovery, email migration, email conversion, and password recovery, enabling users to recover lost or deleted data, migrate emails across platforms, repair corrupted files, and access email data without requiring original clients. BitRecover also offers solutions for virtual machine recovery and secure data handling, supporting a wide range of file formats, email services, and cloud platforms. Designed for both technical and non-technical users, the software ensures accuracy, performance, and ease of use, while dedicated customer support helps users efficiently manage, recover, and migrate their data with confidence.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

192 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent product and even better customer service should you need it!!

I purchased a product to back-up my email and I was concerned because I am not good with technology, and the last time I purchased something like this (another company, obviously) I got scammed. This product was user friendly and excellent! I even made a mistake and caused a server issue (that was on me) and reached out to support. I got a gentleman named Peter who quickly (and patiently) got me where I needed to be. He asked questions that were spot-on, gave me clear directions, and fixed my issue quickly. I have never experienced such excellent customer service, and it was even through chat! Wonderful company!

30 marca 2026
Opinia niezależna
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Odpowiedź od Bitrecover Data Recovery Company

Thank you for your wonderful feedback! We’re glad you found the product easy to use and had a great support experience. It’s great to hear that Peter was able to assist you quickly and clearly.

Your trust means a lot to us, and we’re always here whenever you need help

Oceniono na 5 z 5

Very good customer service

27 marca 2026
Opinia niezależna
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Odpowiedź od Bitrecover Data Recovery Company

Thank you for your feedback! We’re really glad to hear you had a great experience with our customer service. If you ever need any assistance, we’re always here to help 😊

Oceniono na 5 z 5

They delivered. This is how support should work.

Purchase was very easy, but the product at first did not produce the requested output. I contacted support, and almost immediately they were there to help me and delivered a solution within hours and I got the expected results. Excellent job, Every penny worth it.

12 marca 2026
Opinia niezależna
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Odpowiedź od Bitrecover Data Recovery Company

Thank you for your great feedback! We’re glad the setup was smooth and that our support team could quickly step in and help you get the expected results.

It means a lot to know you found the solution worth it. If you ever need assistance again, we’re always here for you 😊

Oceniono na 5 z 5

I made the wrong download, but :))))

I made the wrong download. Stoooopidly, I ordered & downloaded the Windows version … for a Mac. I contacted support and within an hour they had answered (on Sunday!) and given me the wherewithal to download and activate the right product. Amazing service!

8 marca 2026
Opinia niezależna
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Odpowiedź od Bitrecover Data Recovery Company

Thank you for your kind words! No worries at all—these things happen 😊 We’re glad our team could quickly help you get the correct version up and running.

Your appreciation means a lot to us. If you need anything else, we’re always here to help!

Oceniono na 5 z 5

Very helpful and to the point guidance…

Very helpful and to the point guidance for my issue. Helpful and easy to use tool. Thanks Fred for resolving my issue in time.

8 marca 2026
Opinia niezależna
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Odpowiedź od Bitrecover Data Recovery Company

Thank you for your feedback! We’re glad you found the guidance clear and the tool easy to use.

We’ll be sure to pass your appreciation to Fred. If you need any further help, feel free to reach out anytime 😊

Oceniono na 5 z 5

Fantastic experience

Fantastic experience. I needed to export mail from Yahoo. Found this tool. Had a few technical issues and their support was amazing, 3:30pm on a Sunday and I had a person within minutes who had answers.

8 marca 2026
Opinia niezależna
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Odpowiedź od Bitrecover Data Recovery Company

Thank you for your wonderful feedback! We’re glad the tool helped with your Yahoo mail export and that our support team could assist you quickly—even on a Sunday.

Your experience means a lot to us. If you ever need help again, we’re always here 😊

Oceniono na 5 z 5

Scarlet was extremely helpful

I worked with Scarlet today. She was super patient and helpful with resolving the problems we were having with activating the product. Thank you again Scarlet, you are the best!

5 marca 2026
Opinia niezależna
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Odpowiedź od Bitrecover Data Recovery Company

Thank you for your kind words! We’re really happy to hear that Scarlet was able to assist you patiently and resolve the activation issue smoothly.

We’ll make sure to share your appreciation with her. If you need any further help, we’re always here for you 😊

Oceniono na 1 z 5

Purchased the wrong version of the…

Purchased the wrong version of the application. Needed Mac. (Got the Windows version since their site defaults to Windows. ) Discovered I didnt need it in under 10 minutes. Support tells me I am not eligible for a refund under their 30-day money back guarantee.
So to quote Tommy Boy, the only thing I purchased was a guaranteed piece of (censored.)
Do not buy this product. Google a different converter like CubexSoft PST Wizard for Mac instead.

13 lutego 2026
Opinia niezależna
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Odpowiedź od Bitrecover Data Recovery Company

Dear Carl,

Thank you for sharing your feedback, and we sincerely apologize for any inconvenience caused.

We would like to clarify that Windows and Mac editions require separate licenses. The Windows version purchased was delivered correctly and worked as intended. When you informed us that you needed the Mac edition, our team promptly offered a free license replacement; however, you declined the replacement option at that time. The platform selection and purchase options are also clearly mentioned on our webpage to help users choose the correct version.

Regarding the Refund Policy, refunds apply when the Full Licensed version fails to perform features shown in the DEMO and our technical team cannot resolve the issue. Since the software functioned correctly and a replacement solution was offered, the request does not fall under the refund criteria.

We remain ready to assist. If you would like the Mac license replacement, please contact us with your order details at support@bitrecover.com.

Best regards,
BitRecover Support Team

Oceniono na 1 z 5

SubjectWarning: BitRecover PST Converter Wizard - Poor Product & Unfair Refund Policy

Subject: Warning: BitRecover PST Converter Wizard - Poor Product & Misleading Refund Policy

I'm posting this to help others avoid the frustration I've experienced with BitRecover PST Converter Wizard.

What I needed:
I am in the process of moving from Windows 10 to Linux, because I refuse the surveillance of Windows 11 and that Windows 10 is at end of support leaving me vulnerable to hackers.
I am trying to transfer my contacts from Outlook to Thunderbird, using BitRecover PST Converter Wizard. BitRecover promises to convert then to clean vCard files.
I trried the demo and it seemed to work, so I bought the full product.

Problems with the product:
When I tried it on my contacts (about 4300 of them), it was a disaster, and I had several issues :
issue 1 : Only a small fraction of the photos were transferred. I estimate only 10 to 20%.
issue 2 : in a contact there is a free form "Notes" field. When this field contains a single line it is transferred ok. Where it contains several lines (like 20 or 30 lines, like our journal of interaction with a client), then it is truncated.
issue 3 : special characters such as accented characters : é, ç, ù, are garbled and appear as ascii code. Cyrillic characters are also garbled.

Customer service issues:
I contacted support and asked for a refund, as they advertise a 30 day money back guarantee.
The trick is that they demand that I spend time with their customer support in helping them improve their product.
I have already wasted a lot of time in trying to make their product work. I do not want to spend more time in helping them improve their product for free. I am not paid for this.

How I solved my problem:
I used Claude AI to create a conversion python software. In 30 minutes my problem was solved.

I cannot recommend this product.

Purchase date: January 6 2026
Version: BitRecover PST Converter Wizard - 15.3, Standard License
Order/License number: 2670625 XX

7 stycznia 2026
Opinia niezależna
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Odpowiedź od Bitrecover Data Recovery Company

Thank you for sharing your experience.
We sincerely apologize for the outcomes which did not matched your expectations. We know the importance of the smooth migration, especially when migrating from one machine to another. Our main focus is to deliver a reliable tool and prompt support, and we are really sorry that this was not your experience.

We would like to mention that the Issues like missing photos, notes, or garbled characters can occur due to how the original PST was created, synced, or encoded. These cases are rare, which is why we asked for sample data. It helps us pinpoint the cause and provide an accurate fix. This step is only to resolve the issue for you, not to delay the process.

Regarding the Refund Policy
Our 30-Day Refund Policy applies when the full version does not perform as shown in the demo. In your case, the tool is functioning, but the data’s complex structure caused the output to appear different. We ask for cooperation in such situations so we can verify the discrepancy and avoid providing an incomplete solution.

Our goal is always to fix issues at no extra cost, especially when the demo works but the full version behaves differently due to intricate data. Although you chose another method, we are still ready to review your case in detail, including photo export, multi-line notes, and accented or Cyrillic characters.

If you allow we can recheck this for you, please contact us with your order number at support@bitrecover.com.

Your feedback is valuable and helps us improve our software.

Oceniono na 5 z 5

I recently needed a program to convert…

I recently needed a program to convert Evernote notes to Word Docs. I found Bitrecover Evernote Converter on line and downloaded it. I have an Evernote file 175MB (very large) I tried converting after purchasing the software and it didn't quite work. It worked with smaller files just fine. I contacted tech support who had me try numerous things to try and fix the issue over chat support. He had me send the file to tech support so they could work on it further to figure out how to get it working. They did!!!!!! and in a very timely manner. I'm so happy!!! I'm very pleased and satisfied with my purchase and the great support I received! Excellent product, company and tech support!

15 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Problems solved moving Outlook Classic PST Contacts to a MacBook

I needed to move my Windows Classic Outlook contacts to my new MacBook M5 - and struggled with the import. Using MacUncle's PST Converter did not work properly at first. But their Support (thanks Adam) worked with me directly, and eventually updated the PST Converter software. The import worked perfectly. It's rare to find such determined support these days and I appreciate their sticking with it.

1 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Huge MBOX file migration

I had a huge MBOX file (44GB) that needed to be transfered from one account to another. And that was too much for the upload quota. So the service team took care of it and did the migration in 3 days for me. Great!

5 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Resolveu meu problema.

Resolveu meu problema.

Pessoal muito prestativo, desconfiei no começo, mas o trabalho deles é sensacional, passei meses tentando lembrar a senha e não consegui, e eles resolveram isso rapidamente. Estou muito feliz e os recomendo. Muito obrigado pessoal.

25 października 2025
Opinia niezależna
Oceniono na 5 z 5

Matthew in particular was fabulous and…

Matthew in particular was fabulous and I am beyond impressed with the various tools that have been created for specific applications, and the customer service to help get it all set up. And they have document prompts etc. Highly recommend.

15 października 2025
Opinia niezależna
Oceniono na 5 z 5

This software works

This software works. My late mother had about 445 Gmails in her account.

They are still there. What her estate has, thanks to the Email Backup Wizard from BitRecover, is a complete sorted set in downloads on her machine, another set on a usb stick, and another on an archival optical disc. All of these match, and they should be useful for Probate.

And the entire process took less than three hours, and about 850Mb of space. And, it appears that the entire archive is searchable. Thank you so very much!

One point that may be of help, if a user has the Trial Version installed, remove it, restart your machine, install the paid version, activate it and 'access to your email account worries' are gone!

13 października 2025
Opinia niezależna
Oceniono na 5 z 5

Emails Import

Thank you to the team for your diligent efforts and dedication. I am pleased to confirm that our data has been successfully imported and migrated. I truly appreciate the prompt responses and efficient service throughout the process. Your ability to quickly step in, take ownership, and complete tasks seamlessly is highly commendable.

20 września 2025
Opinia niezależna

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