Bikeflights.com Recenzje 

54 482
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have been using Bikeflights for many years. We have never had a single problem. The online ordering is fairly simple, and they offer packing suggestions as well. The shipping labels are sent to us... Zobacz więcej

Oceniono na 2 z 5

As a long and intermittent user, I was irritated by the online interface. Lots of yada without a clear cut " ship a bike" button. That's the key, most important function. All the rest of that should b... Zobacz więcej

Oceniono na 5 z 5

UPS and bikeflight got my bike here safely and a day earlier than expected. Even though the box has some evidence of damage, the wrapping and cardboard and the specific ties that the specialized team... Zobacz więcej

Oceniono na 5 z 5

I had a great experience shipping a bike from Boulder, CO to Corvallis, OR. Bikeflights offered a way for me to learn the shipping price before I was ready to ship, which was very helpful. The p... Zobacz więcej


Informacje dotyczące firmy

  1. Firma transportowa - żegluga

Napisane przez firmę

Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.

Bikeflights.com

Napisane przez firmę

We ship. You ride.
The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
Need a box?
We have premium, thoughtfully designed and easy-to-pack boxes available.
Customer Support 7 Days
You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

54 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(54 482)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2253

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

First bike lost/stolen. Good effort to make up.

The shipping company (UPS) lost or stole my custom bicycle and it was never found. Bikeflights.com support was helpful in that they gave me a modest discount on a bike case and the shipping of the next bike. I would have rather received the first bike 10 months earlier and not lost thousands of dollars, but I think they made a decent effort at making up for it.

15 września 2026
Oceniono na 5 z 5

Much attention was paid to the shipping…

Much attention was paid to the shipping package size. I appreciate the effort to help me avoid potential up charge for an oversized package.

I also appreciate the ability to easily insure the item for its value.

I also appreciated the speed at which this was shipped.

16 września 2026
Oceniono na 4 z 5

Great service

Clear instructios - easy website to gewt information in. I had to fill out the to and from part a few times... i'm not sure why. it reads pretty intuitively but somehow I needed a few tries. Also i found the tracking package was more up to date on UPS site using tracking number. I did that because i had not gotten an update in 2 days. Overall a great experience and a great service

18 września 2026
Oceniono na 4 z 5

The price

The price, ease of printing labels and regular updates along the road to delivery certainly deserves five stars. However, I rated 4 stars only because I had a little trouble working through all the steps to complete my order. You see, I use BikeFlights only about once a year and, frankly, I forget all the finer points of placing an order. If I were developing an app I’d test it on people (of a broad age range) who have never used it before and make changes where they get stuck or confused. Hard is simple, simple is hard.

19 września 2026
Oceniono na 2 z 5

Too difficult and not expedient

Too difficult and not expedient

25 września 2026
Logo Bikeflights.com

Odpowiedź od Bikeflights.com

Hi Robert,

We’re sorry the process felt difficult and wasn’t as expedient as you expected. This order was flagged as being near our carrier’s Overmax limits, which requires additional verification to make sure the package can be accepted and transported safely.

We understand that the additional steps can add time to the process, and we appreciate your feedback. We’re continually looking for ways to make these requirements clearer and the experience as smooth as possible.

- The Bikeflights Team

Oceniono na 3 z 5

Online scheduling was good. a couple tweaks could make the experience better

Online scheduling was good. But I was surprised after I completed it I was told I needed to send photos of me measuring the box. Also surprised I was later told I needed to include the entire box in those photos. Phone support was great tho and handled it well. But then surprised again that after I completed the purchase I was told I needed to place items inside the box! I'd already taped it shut. Not the end of the world but would have been better had I known that beforehand. All in all good experience, just a few tweaks to make it smoother

25 września 2026
Logo Bikeflights.com

Odpowiedź od Bikeflights.com

Hi Michael,

Thank you for the thoughtful feedback! We’re glad to hear the online scheduling process went well overall and that our phone support was able to help when questions came up.

The photo request is triggered because the package dimensions entered were approaching our carrier’s Overmax limits. There is an alert on Ship 1 during the ordering process noting that photos of the measured box will be required, including a photo showing the entire box. That said, we understand that these requirements can be easy to miss, and we also understand the frustration of learning after purchase that items needed to be placed inside the box before it was sealed.

We appreciate you pointing this out. We’ll take your feedback into consideration as we continue looking for ways to make these requirements more noticeable and the ordering process smoother. Thanks again for choosing Bikeflights!

- The Bikeflights Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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