Luggage Forward Recenzje 13 586

Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Sent large bags ahead for river cruise. Easy to do. No aerosol cans or food. Means, you need to purchase hair spray, shaving cream etc at your destination. Carry on luggage doesn't permit other tha... Zobacz więcej

Oceniono na 5 z 5

Our luggage was picked up on time, was delivered to the correct boat on the correct day and was waiting for us in our cabin. When we departed we left our luggage with boat, not sure whether luggage f... Zobacz więcej

Oceniono na 5 z 5

Worth every penny!!! With the reoccurring incidentance of delayed and cancelled flights, it's reassuring to KNOW at least your luggage made it. The ease I experienced using this service (especially fo... Zobacz więcej

Oceniono na 5 z 5

Baggage pickup from home was on time and driver notified us it had been picked up. Delivery took about 2 weeks and notified when it arrived well ahead of our arrival. Everything was fine inside and ou... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa wysyłkowa

Napisane przez firmę

For two decades, Luggage Forward has set the standard in doorstep to destination delivery of luggage and gear. The smart alternative to carrying and checking bags, Luggage Forward’s service transforms the travel experience for those who demand the utmost in convenience, reliability and predictability. By leveraging a worldwide network of shipping partners, innovative technology and honest, unparalleled customer care Luggage Forward guarantees that bags will be delivered safely and on-time.

Our Commitment

Napisane przez firmę

Legendary Service
We know that traveling is stressful; we strive to exceed expectation by treating our clients’ luggage like it is our own. Travel confidently knowing that your satisfaction is our top priority.
24/7 Booking & Service
Any time of day or night, you can visit us online, email or call us!
On-Time Guarantee
Experience peace of mind with Luggage Forward's Double Money Back Guarantee—if your luggage doesn't arrive on time, we'll refund double your shipping costs!

On-time guarantee

Double Money Back if your shipment is late

At Luggage Forward, we’re proud to offer our Double Money Back Guarantee, ensuring your luggage arrives on time. If your bags do not arrive by the end of the scheduled delivery date, we’ll pay you double your shipping costs. Please note that this guarantee excludes delays caused by factors beyond our control, such as Customs delays, weather conditions, natural disasters, mechanical failures, or shipments containing prohibited items. For further details, please view our Terms of Service at https://www.luggageforward.com/legal/terms-of-service/.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

14 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Worth every penny!!

Worth every penny!!! With the reoccurring incidentance of delayed and cancelled flights, it's reassuring to KNOW at least your luggage made it. The ease I experienced using this service (especially for cruises) alleviated so much stress and backache. I was able to enjoy my vacation without undue worry. I also loved having the ability to choose the amount to insure contents.

2 kwietnia 2026
Oceniono na 5 z 5

Convenience and trustworthiness

The ease of making the arrangements for pick-up/delivery, the week-ahead-of-predicted (!) return of the two suitcases, the choice of a trusted carrier (UPS) to do the actual hauling, the convenience and reliability of LF's service.

10 kwietnia 2026
Oceniono na 5 z 5

Great service!

Luggage arrived at cruise ship on time and picked up after cruise and got back to our house early! What more could you want! Thanks

21 marca 2026
Oceniono na 5 z 5

Luggage completely handled correctly

Our luggage was picked up on time, was delivered to the correct boat on the correct day and was waiting for us in our cabin. When we departed we left our luggage with boat, not sure whether luggage forward would find us (we were the only people using luggage forward). Sure enough, our luggage was collected. We received emails during every step of the process.

16 kwietnia 2026
Oceniono na 5 z 5

prompt serviced both ways

prompt serviced both ways, nice UPS drivers. Luggage delivered on time to ship outbound, and to home on return one day service on return. LOTS of people on board used LF and were very pleased

15 kwietnia 2026
Oceniono na 5 z 5

Nice job

Documents sent to my home well before trip. Luggage was transferred to transporter at Lisbon port, Smooth transaction all around.

Luggage arrived home well before expected date.

11 kwietnia 2026
Oceniono na 1 z 5

Very poor service

Several weeks after scheduling I noticed that you were sending the suitcase documents to my home while I was at sea and not the debarking port. After one attempt trying to reach “service” and waiting on hold for 10 minutes I called booking hoping for help. I was told the documents would be given to me by Princess while at sea. That didn’t seem right as we have used your service before and they were always sent to us before we embarking. Princess had never heard of this procedure. We managed to copy one off the internet, stapled that and couldn’t find any clear wide tape to secure it on the suitcase handle. Through most of our cruise I was so nervous wondering about this problem due to not being able to take this suitcase on our second stage of our trip.

We have another trip coming up this winter but am wondering if I can depend you. We have used you previously but if I don’t think I can depend on you.

15 kwietnia 2026
Oceniono na 4 z 5

Did what they said, but booking was frustrating

The collection and delivery of the bag was as advertised. The bag received some damage during transit, but who can say when that occurred. It was a little disappointing there was no mention of the damage, despite it being taped up. This damage was discovered well after leaving port when the bag was delivered to the stateroom, so no prompt chance for contact to resolve.

The booking process had aspects that were extremely easy to navigate, and aspects that were vexing, very little in between. It felt like at times luggage forward did not understand their own requirements or the requirements of the country I was shipping to. For example the requirement for flight booking for departing the origin country, but then they actually needed the flight booking for the destination country. Which I had planned crossing an unsecured land border to (Schengen). These difficulties resulted in too many additional emails considering the cost for the service.
Luggage forward is what people use for convenience, when it stops being the convenient option the choice to use it is questioned.

6 listopada 2025
Oceniono na 5 z 5

Reliable Easy to book.

Sent large bags ahead for river cruise. Easy to do. No aerosol cans or food. Means, you need to purchase hair spray, shaving cream etc at your destination. Carry on luggage doesn't permit other than travel size liquids.
Spent couple days in Brussels with carry-on luggage only. Took train to Amsterdam.
Forward Luggage Service was quick and reliable. We emailed arriving hotel ahead to expect luggage. Was in our room when we arrived. Service emailed when our Luggage arrived at destination.

13 kwietnia 2026
Oceniono na 5 z 5

Baggage pickup from home was on time…

Baggage pickup from home was on time and driver notified us it had been picked up. Delivery took about 2 weeks and notified when it arrived well ahead of our arrival. Everything was fine inside and out of our luggage! 2nd time using this service and hope to continue!

14 kwietnia 2026
Oceniono na 5 z 5

Seamless exprience

Seamless exprience. From the first request to picku to delivery. Always great. Have used Luggage forward several times and never had a problem.

10 kwietnia 2026

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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