The products are great, but…….. if you wish to return anything or wish to deal with after sales, they are an utter disaster. I bought some bib shorts from them and was told that a carrier wo... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Poor communication! Bad return policity! Good products, but very bad service. I love the brands Assos and Giordana, but I will never buy stuff again at Swiss Iconic.... Waardeloze service en hele... Zobacz więcej
Love this site to pick up excellent quality kit. Customer service is consistently bang on. Tracked and expeditious shipping. But ... really wish they would expand/replenish their inventory. Pretty... Zobacz więcej
WORD OF WARNING GUYS... I returned my faulty ASSOS T.CAMPIONISSIMO_S7 BIB SHORTS to Swiss Iconic Factory Outlet over 3 weeks ago. They signed for the returned item on the 13th June. I've em... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The Outlet was created for Assos riders who want to obtain a personal favourite but now discontinued Assos product, for collectors and simply for cyclists who may be new to Assos.
Dane kontaktowe
Zjednoczone Królestwo
- info@swissiconic.com
- assosfactoryoutlet.com
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
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Inni użytkownicy przeglądali również
Everythink was ok
Order placed & paid for on 12th March
Order placed & paid for on 12th March.
As at 6th April no goods received, despite several delivery enquiries to customer service team. I realise it is a difficult time, but 12th March was several weeks before Corona shutdown. Maybe a refund & order cancellation is easier ...
Good stuff
Good stuff, excellent customer service. Sometimes tough to find your size, but great deals when you can.
Service quality and prices are great
We Service and prices are great the only problem we have is that is a little harder getting the smaller/average size.The quality of the brands sold by Assos factory outlet are the best.Because we live in Australia it can be difficult returning products and the postage is often more than the cost of the item.We have been purchasing items from here for several years and hope to continue for many more.
Love the prices for professional…
Love the prices for professional cycling gear. Fast service. Only wish the sizing were a little more detail on Assos gear. I am a good sized rider and have to guess my size. Sizing based on height is tough because I weight more than the standard European person my height. Otherwise all good.
Thank you for the quick delivery.
Thank you for the quick delivery.
I bought a good one at a low price.
Good quality fast service.
My "Go-To" Assos Spot
I don't buy Assos products from any other retailer. Plain and simple, their prices are unbeatable! As an outlet store I realize that product availability varies and all products will not be available in my size at all times. That said, I always find enough variety to keep me satisfied.
The prices are great, and I have never had an issue with shipping. I'm sold and whenever I want something from Assos, this is where I look. Over the years I've made about six purchases and have not had an issue.
You have great prices but you never…
You have great prices but you never have medium sizes. Shipping is fast and accurate. I would have purchased several bibs if you had sizes in a medium.
Great value on good range of Assoss…
Great value on good range of Assoss clothing. Ordering is quick and easy
Not sattsfied at all
Dears.
in my order 100038250 I have ordered several positions, but 1 was delivered wrongly (your fault and it was exchanged) and one was wrong size(my fault).
I have written to your Info Enail adress 3 times (on 22.1 + 24.1. + 29.1) if we can agree about return package, but there was NO REPLY AT ALL.
3 Emails...not even one feedback.
You should really reconsider if you are dealing your customers appropritae ! And your propaganda about contacting info@email is also absurd.
I know this won't change the way you work, but this way , slowly, you will loose us.
Is there any gift you offer to customers when they do not get satisfaction ? Surprise me, if you can…
Greetings
Perfect and fast thanks
Straight down the line, correct business.
Every time i buy from the AssosFactoryOutlet, the service and quality of goods, is spot on. The pricing, is competitive, they are very clear, on the stock levels, and helpful with sizes. Delivered quickly, i really can't fault them. I'm happy. I am not connected to the business, other than as a customer.
Swiss Iconic delivered my items on time…
Swiss Iconic delivered my items on time and in pristine condition. I do not hesitate to check there first for Giordana and Assos items.
Great products and great service
Great products and great service. Quick delivery.
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