Assossfactoryoutlet Recenzje 2024

The gear that you all sale cost is very reasonable. Also the shipping was fast. As a bigger guy I wish their was more options for us larger guys.

Really disappointed in my last order, this was for my wife. The Uma shorts that I ordered for her were "Large" and indeed the paper tag indicated the same. The problem was that it was actually "small" as the cloth tag on the garment itself indicated. All one had to do was look at the garment itself and anyone could see that the garment was "small". Perhaps a young teenager could have fit into it. Such an obvious and out of character breakdown of quality control for Assos. What really adds insult to injury is that 1) I had to pay for shipping to me and; 2) I had to pay for shipping to send it BACK to you! AND 3) if I want to replace it, I have to pay for shipping AGAIN!!! Grrrrr! I've loved ordering from you in the past but not sure I'll go down this road again. The only positive was that you accepted it back readily.

My order arrived in 10 days from England to Canada. The biking shorts are excellent and very comfortable to wear for long periods of time on the bike. The top is a medium but fits very small. I am a 34 bust CDN and it is tight on me, but the shorts are a small and fit me fine. So the tops seem to fit tigher than the bottoms as I am not busty!

I did not received one item of my list. Also, the shipping was a bit delayed due to items I choose and that were not available.
Products are good quality though. I am happy for that.

Superb quality kit, expensive but it lasts well so worth the extra to start with.

Delivery is always good and on the ocaision of having to return product (wrong size etc), the service is excellent

Merci! J'ai bien reçu les tous les items de ma commande hier. La qualité des items est impeccable. Toutefois, l'enveloppe que j'ai reçue était toutefois assez endommagée. Vous auriez avantage à utiliser une enveloppe plus résistante aux déchirures pour ne pas perdre d'items en cours de route. Bon, l'important c'est que j'ai reçu mes items. Merci beaucoup!

I ordered assos s7 shorts and received s8. I sent photos to show this but got a response that they are s7’s despite the tag!?! I sent a photo with my current s7’s next to the s8’s a week ago and still haven't received and answer. Not good customer service!

great products, a great customer service if needed

I received what I'd ordered and it was in a timely manner!

Good bibs. Good price. Delivery as quick as could be expected in the circumstances.

Really good service and sensible prices. All as described and delicate items well packed.

two pairs of Giordana tights, nice and comforting on my ridings , super price ,good delivery time, thanks

Good exactly as described with a prompt delivery and an excellent price. Can't ask for more than that.

Website crashed when I placed an order and it did not complete. Money was sent from my PayPal account but items still showing in basket. No problem; these things happen but when I tried to sort it out:

Nobody answers the phone.
No replies to emails.
Helpdesk Ticket was just closed without contact.

Reading online this would not appear to be an isolated case.

I've bought Assos kit from them before and been pleased BUT, if my experience is anything to go by, you will get no help if there are any problems.

Assos is the best cycling apparel on the market. And it’s even better at a discount. The service is awesome! Very fast, accurate delivery.

Great service and delivery of product. Assos Factory Direct is fantastic.

Good value on Assos products. Fairly quick shipping. Return customer.

Fast shipping to Canada and excellent product.