The staff in the store and the delivery were all fantastic, helpful, knew their stuff and made the whole purchase experience great, you dont get that online. Step ito a proper showroom with really go... Zobacz więcej
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The website showed the range of available sofa beds - encouraging me to find a store & try them out. Staff were especially helpful when I had chosen the sofa bed I wanted, providing an added extra,... Zobacz więcej
There was no salesman chasing you round the fabulously stocked store. You were left alone to peruse the different furniture items. Once I'd decided what I wanted, I then spoke with Damian Minchin, wh... Zobacz więcej
Harry in the shop was fabulous when we went to look at the item we purchased, nothing was too much trouble for him. Karl and Mike who delivered went above and beyond for me. They were so polite. Mad... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Family owned and family run, Annetts Fine Furniture has grown over the years and is now the largest purpose built furniture store in the region and attracts visitors from all over Herefordshire.
Annetts - - Never Beaten on Price
Napisane przez firmę

- We Will Not Be Beaten On Price
- "The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"
Dane kontaktowe
Three Elms Road, HR4 0SQ, Hereford, Zjednoczone Królestwo
- 01432 272712
- sales@annetts.co.uk
- annetts.co.uk
So glad we’ve found you Annette’s!!
So glad we’ve found you! We wandered in just to have a look around and found our perfect settee! Rob was great and made the whole process quick and easy!
Prices are excellent and the free delivery is refreshing in this day and age!
A few weeks later we decided to buy the snuggle chair so simply called up and placed the order with Rob - again great service!
Delivery date for settee earlier than expected as well - great bonus!
Highly recommend this business…..and of course Rob!
Great & efficient service
Harry was very helpful, staying late to ensure we had the right product for us. Our new headboard is due to be delivered within the agreed timeframe so we are very pleased with the service and Annette’s.
Wow what a lovely store for furniture
Wow what a lovely store for furniture, Gareth our salesman was absolutely great, told us everything we needed to know and wasn’t a bit pushy, it was worth the drive (An hour) to go to this shop, amazing choice, no long waits either, (like DFS)six weeks until it will arrive . Plus free delivery and we live 40 miles away . Just so pleased we made the effort
Excellent customer service
I have been buying furniture from Annetts for over twenty years and have always been pleased with my purchases and the service. This time we were looking for a new mattress. Damian talked us through the range of options and made sure we took our time in making a final choice. This level of customer care is why I look to Annetts when buying furniture.
Damian at Annettes was super helpful…
Damian at Annettes was super helpful when we visited the store. He led us through the various product options efficiently and clearly.
He is highly recommended!
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
This is the second time I’ve ordered from Annetts, and once again they’ve absolutely delivered—both literally and figuratively! From the moment I walked into the showroom, the team made the experience feel personal, relaxed, and genuinely enjoyable. Their advice was helpful without ever being pushy, and the quality of the furniture speaks for itself.
My new sofa is stunning—comfortable, beautifully made, and exactly what I was hoping for. The delivery team were just as impressive: careful, courteous, and efficient. It’s rare to find a company that consistently gets everything right, but Annetts does.
Highly recommend to anyone looking for quality furniture and exceptional service. I’ll definitely be back for round three!
My experience visiting Annetts was…
My experience visiting Annetts was brilliant. quite often going into big furniture shops as soon as you get through the door you are hassled by shop assistants, here they gave me the chance to browse around first so I could see what was there so I could have a think about exactly what I want but then they were there straight away when I needed them to give me assistance. Very pleasant knowledgable and helpful
Customer service from start to finish…
Customer service from start to finish was was perfect
Helpfulness in the shop,being kept updated and friendly delivery drivers.All went smoothly.
5* Experience from start to finish
Fantastic service, great advice during the ordering process, communication during the leading time and up to delivery date. Delivered with care by two really positive and upbeat, professional men. 5* service from start to finish.
Excellent service from Damian and the team!
Superb service as ever from this terrific local company. Recently purchased bedroom furniture (Viborg range) and Damian was tremendously helpful as he always is. It’s a pleasure to give my business to this local furnishers rather than a national chain. Damian is always incredibly professional and friendly, nothing is too much trouble and you feel valued as a customer.
3 seater settee purchased from Annetts
Gareth Morgan was very knowledgeable, and answered all our queries promptly and accurately.
Impressive customer service
Our first visit into.your store after relocating to Herefordshire to our bungalow. Customer service was fantastic and we were able to order exactly what we required for our needs of a two seater sofa and a further recliner sofa . Communication good just awaiting delivery at the end of November
High quality furniture and a high level of service
We have purchased a number of items from Annetts over two visits and at each visit we were left to browse through the store and when we needed information their staff were on hand and gave us some very good advice and information.
The items we bought ranged from an extra large sofa and snuggler through to bedroom and living room furniture. All the items were very competitively priced as the store was having a sale.
When we ordered the furniture we were given estimated delivery times and theses dates proved to be pretty accurate.
We received regular updates from the store keeping us informed of the status of the furniture and confirming delivery dates.
When the furniture was ready for delivery the store gave us a delivery date and the delivery team kept us updated on delivery times.
We had the same delivery guys both times and they were brilliant, carefully bringing the items into the house and placing them where we wanted them. The care and effort the two guys took was amazing everything was checked for condition and that drawers and doors worked as expected.
After everything was put in place, the guys removed all packaging and did a final check with us that we were happy.
We are extremely happy with our purchases from Annetts and the way we were treated from start to finish, especially by the delivery team.
We will not hesitate to buy from Annetts in the future and the final bonus, their store is only a mile and half from us.
Excellent service
Excellent service, very knowledgeable, and helpful. In store,
In the showroom, Scott was extremely helpful and knowledgeable, offering advice on different types of mattresses, costings, and offers.
After the placement of the order, Debbie was extremely helpful, particularly as building work on my home overran and a later delivery was needed. This was no problem for Annetts to reorganise. A convenient delivery date was arranged.
The delivery team phoned when they were 30 minutes away from my property. On arrival they checked where the mattress was due to be installed, carried it upstairs, even taking their shoes off in my home. They were extremely respectable towards my property.
Extremely professional and helpful service throughout.
Harry was extremely helpful from the…
Harry was extremely helpful from the outset and his assistance in helping us choose a three piece suite was invaluable. He understood our needs and nothing was too much trouble. Highly professional.
Meeting Harry again he is down to…
Meeting Harry again he is down to earth, genuine good person, have been dealing with Annette fin furniture for years. It’s good to have a furniture show room that’s, trusted, Thank you
Great customer service.
I helped my elderly parents purchase some new chairs and a sofa from the store in Hereford. We were helped by Gareth, who was more than patient, helpful and knowledgeable. Nothing was too much trouble and over two visits to the store he made everything so straightforward and manageable that my parents left very pleased. Gareth is an asset to the store and we would be grateful if you would pass on our thanks to him.
Great service
Right from the start our experience with Annette’s was great. Damien helped talk us through what we wanted in a sofa, we didn’t feel pushed into a sale just very informed and given lots advice. They were happy for us to pay in 5 instalments We were able to choose a delivery date & time that suited us. The delivery men were nice and cheerful. We will definitely be back to buy more furniture and another sofa for our snug room.
The salesman was polite
The salesman was polite, wasn't pushy, was knowledgeable and provided good advice in making our choice of sofa
Excellent service from the ordering to the delivery!
Excellent service from the ordering to the delivery. The sales team were so helpful and the delivery team were efficient and polite and assembled the table to a high standard.
The ercol table is beautiful and the price is so reasonable.
Great service, thank you and I will definitely be ordering from you again in the future.
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