Annetts Fine Furniture Recenzje 713

What a fantastic company to deal with from start to finish. I'm not a great fan of furniture shopping and being followed around by "pushy" salespeople! This, however, was a completely different experience. Great showroom made it easy to visualise the furniture in a room environment. After an initial friendly approach to see if we needed any help we were left to wander around without being followed at every step. Having decided on a new dining table and matching shelving we spoke with Scott. Friendly, knowledgeable and totally professional he guided us through the timeline we could expect for delivery and answered all of our questions. He then gave us his contact details should we have any other questions. An excellent salesperson who left us feeling totally confident in Annetts as a company.
Emails arrived updating us at each stage and Debbie called to arrange delivery. Once again friendly and professional and nothing too much trouble. When I spoke to Richard, to confirm a date and answer a few questions on other products, once again I was totally impressed by the service of this company.
Everyone maintained very, very high standards. Dan completed the whole cycle when delivering our order. Friendly, professional and nothing too much trouble he assembled the furniture and removed all packaging. I can not recommend Annetts highly enough, the people working for them are FANTASTIC (a huge thankyou to everyone we dealt with) and by the way the furniture is superb as well!

We were impressed with everything about the service we received from Annetts’ staff. The salesman was extremely efficient, friendly and helpful without being pushy. We were able to borrow a fabric swatch to help us choose carpets and curtains - so helpful as we didn’t want to make expensive mistakes! The delivery arrangements were great- especially as we asked if we could bring the delivery date forward a week at short notice. We doubted they would be able to but they fitted us in with no fuss. The delivery team were also very helpful and friendly and the delivery went very smoothly. There was nothing that could have been improved on and we are very happy with our new furniture.

Excellent service and product
From start to finish we are absolutely thrilled with Annetts and our recent mattress purchase.
Damien who assisted is a great asset to the company, his product knowledge was excellent and he was attentive without being pushy.
The mattress we purchased is fantastic and after buying many popular online brands and being disappointed, we have finally found a mattress that is so comfortable and enables us to get a good nights sleep. Thank you Damien and Annetts - we will be back.

Just had a Parker Knoll suite delivered by Annetts. The service from walking in the door of the shop to browse around, to deciding what to have and then delivery was excellent. Were able to take samples of cloth home to test in the home environment. The service from start to finish was 5-star. The delivery men were outstanding, all overseen by Scott Owen. Overall a positive experience and a superb product.

Fabulous service throughout, from advice & care in the showroom to delivery at home.

I have been looking to replace my current armchairs after nearly25 years of use. Annette is local to me, I have used them before and am aware of the quality of their furniture. I was encouraged to look around the chairs and try as many as I wanted and to take my time. I also had my sister and brother in law with me. The staff were excellent in answering both my and their questions! They did not hover over us but were available to answer questions when needed. I was after good quality British made chairs and found one to suit my needs

Another 5* shopping and delivery experience with Annetts.
Bought a new mattress.
Sales team knowledgeable and really informative.
Delivery team considerate, polite and careful.
Of course you can buy cheaper items elsewhere, but the quality and after sales service is definitely worth the money.

We recently travelled to this store in October to view and try a range of lounge furniture. It is a large store with an extensive layout all on one floor which was exactly what we had hoped for. We received excellent help and advice from their salesperson Damian Minchin who was both knowledgeable and patient which enabled us to place an order with confidence that we have chosen the items best suited to our needs. Based on our experience we would definitely use this store again and recommend it to friends and family

We have been buying furniture from Annetts for over 10years now.This time we were looking for a new mattress.
We had a specific manufacturer in mind but found none of their mattresses was firm enough,despite having had 2 of them in previous years.
Damian was knowledgeable and talked us through the range of products and options.
We highly recommend Annetts

Great to deal with very happy with our sofa

I cannot recommend Annette's furniture enough. Easy to order, with everything explained fully. Updated throughout the timeframe of waiting for the sofa. Delivery was quick when the item was ready. Fabulous delivery guys as well, delivered with care and full instructions. Thank you to Harry and the team! I am beyond happy my beautiful new sofa! ❤️

Annetts now has an upgraded showroom that carries a huge amount of stock, much greater than the average multi-national stores we have visited recently. The standard and quality of service provided by Scott was simply outstanding - he was not at all pushy, but very responsive and patient, making shopping for new furniture a pleasure rather than something to endure. To summarise, Annetts is a jewel in Herefordshire's crown and the sales team, as judged from Scott's performance, is the jewel in Annetts crown! I sincerely urge Herefordians to visit Annetts before seeking out the multi-national furniturer showrooms.
Richard Aird OBE (a grateful Herefordshire resident)

Our go to furniture store. Quality furniture and excellent service every time.

Another great experience at Annette’s never fail to impress us with their knowledge. Very happy with our purchase.

Service with a smile - and great efficiency too. Scott and the team made my bed purchase and delivery a doddle. What a great team of people. Thank you.

The customer service we received when buying a sofa from Annetts was perfect. From the advice & help given, to updates on where our sofa was in it's journey, to delivery - every member of the team gave the best customer service I have received in years - I wish I had gone to Annetts first before wasting my time with other online sofa companies where you are just a number but at Annetts, it was a whole different experience

Excellent service - the sales-person (Gareth) patiently going to great lengths to help us choose from various options until everyone was happy. Major furniture purchases can be a big outlay so the experience a nice contrast with the pile-em high and sell-em cheap outlets.

We have given a 5 star rating to Annettes furniture store as we were dealt with a lot of care and attention to detail.
The hole experience from start to finish was very professional, we were informed constantly of the progress of our order by email and phone, when our furniture arrived it was packed securely and safe from any damage and put exactly where we wanted it.

So glad we’ve found you! We wandered in just to have a look around and found our perfect settee! Rob was great and made the whole process quick and easy!
Prices are excellent and the free delivery is refreshing in this day and age!
A few weeks later we decided to buy the snuggle chair so simply called up and placed the order with Rob - again great service!
Delivery date for settee earlier than expected as well - great bonus!
Highly recommend this business…..and of course Rob!