I was extremely happy with the way my enquiry about taking out car insurance I was treated with respect & care trying to get a good insurance cover for myself. After years of thinking stupidly my pre... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The person who i spoke to was very patient as all the details given we thought were for LV but it turned out he worked for age concern.very confusing to older people like us. He transferred most of t... Zobacz więcej
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Old fashioned service, where the customer is important. My call was answered promptly, the LV call handler was polite, well informed and took time to answer my queries and explain things in a way I... Zobacz więcej
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Only one hurdle that needed resolved ( and was, promptly. Quote request asks for details of all cars in the household and assumes a multi car policy is wanted. LV excludes classic cars and declines... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. We offer products designed to help later life feel good, working with carefully-selected companies who are expert in their fields. As part of Age UK, we use our expertise in understanding the needs of older people to ensure products meet high standards and that customers are treated fairly so they can feel confident in their choices. Plus, our profits are donated to the charity to support its vital work – more than £14m in the last five years. Our range includes Car Insurance, Home Insurance, Travel Insurance, Motor Breakdown Cover , Personal Alarms, Incontinence protection, Stairlifts, Homelifts and Bathing solutions.
Dane kontaktowe
Floor 7, One America Square, 17 Crosswall, EC3N 2LB, London, Zjednoczone Królestwo
- ageco.co.uk
4,8
Doskonała
731 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
EASY PEASY. Actually speaking to a REAL PERSON made…
Actually speaking to a REAL PERSON made this a good and easy experience. Not EVERYONE is comfortable with this digitalised world.
Infuriating most often .
I am so pleased that I went with Age Concern, who totally understand our needs and preferences.!!
PATRICIA.
3 stycznia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for taking the time to leave us a review. We are really pleased to learn that you are happy with your experience and thank you so much for sharing this, all the feedback we receive is valuable to us.
Kind Regards
Vicky
Excellent service and value for money
Excellent service and value for money. Their insurance personnel were very helpful patient, knowledgeable and understanding.
30 grudnia 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for taking time to leave your review.
At Age Co, we always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
Once again, thank you for sharing your comments with us.
Kind regards
Jayne
Most helpful telephone service
9 grudnia 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
We're pleased to hear that you our telephone service so helpful.
All the feedback we receive is valuable to us, and we really appreciate you taking the time to share your experience with Age Co.
Thank you very much for leaving a review for us today, we look forward to assisting you again in the future.
Kind regards,
Claire
The lady made me experience very easy
The lady made me experience very easy
8 grudnia 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for taking the time to leave Age Co a review. We are pleased to learn you were happy with the advisor and found the process an easy experience.
Once again, thank you for your comments .
Kind regards,
Gemma.
Excellent service very pleased
Excellent service very pleased. Professional and helpful.
10 grudnia 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
We are very pleased to hear that you found the Age Co adviser to be helpful and professional, and
we're glad to know that you received excellent service.
Thank you very much for taking the time to leave us a Trustpilot review and sharing your experience, your feedback really is invaluable to us.
We look forward to assisting you again in the future.
Kind regards,
Claire
LV Age Uk 1stst lass friendly professional…
Fitst lass friendly professional service.
4 grudnia 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thnak you for taking time to leave your review of Age Co Insurance.
We always strive to provide a first-class service for all our customers and I am pleased to see this has been your experience.
Kind regards
Jayne
See earlier comments.
28 listopada 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you for taking the time to leave us a review and we hope that our service has met your expectations.
Unfortunately your earlier comments are not visible for us - possibly there has been an issue with Trustpilot.
However, if there is anything we can help you with or anything you would like to share with us, please do not hesitate to reach out to our Customer Relations team if we can be of any assistance.
Our email address is customer.relations@ageco.co.uk or you can call us on 0800 055 6205, this line is open 10am to 4pm Monday to Friday (excluding bank holidays).
Kind regards,
Claire
Competitive price, nice to be able to speak to someone!
Got a car insurance quote online but couldn't retrieve it once I'd saved it, however when I called age UK, she was able to retrieve this easily using my phone number, so I didn't have to answer the questions again. Price was £100 cheaper than my renewal quote from another company. I was able to purchase this straight away. Nice to be able to speak to a human being and a very lovely lady too.
27 listopada 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you very much for taking the time to share your experience with Age Co car insurance.
We're very pleased to hear that you found the adviser to be helpful, and the process streamlined, we're also glad to know that you found the price to be so competitive.
We really appreciate your feedback today and look forward to assisting you further in the future.
Kind regards,
Claire
Happy
I used AgeCo for travel insurance, The policy was actually insured with AllClear travel insurance who are a very reputable travel insurance company so i was happy to go ahead. All my medical conditions were covered as well as the usual holiday things like loss of baggage, personal belongings and cancellation and delays. The policy is very comprehensive at a reasonable price so I'm glad i picked up the leaflet at my local AgeCo charity shop i can now go on my holiday in June with peace of mind.
25 listopada 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for your comments regarding the AgeCo Travel Insurance policy. I am pleased that all your medical conditions are covered and that the policy is suitable for your needs at a reasonable price.
I am glad you will be able to enjoy your trip in June with peace of mind.
We really do welcome all feedback from our customers and once again, thank you for taking the time to leave your review for us.
Kind regards
Jayne
Easy to obtain a quote and a good…
Easy to obtain a quote and a good choice of additional options
3 listopada 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you for sharing your experience with Age Co Insurance. We're really pleased to hear that you found it easy to obtain a quotation.
We appreciate you taking the time to leave us feedback today.
Kind regards,
Claire
Great quick insurance quote and…
Great quick insurance quote and cheapest. When called to buy no change in price quoted on line. smooth and seamless process. Would definitely check Age Concern for insurance again and recommend
27 października 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
We are very pleased to hear that you found arranging Age Co insurance a smooth and seamless process, and that we were so competitive for you.
We really appreciate you taking the time to share your experience and thank you very much for your review.
Kind regards,
Claire
Odpowiedź od Age UK Trading
Good afternoon,
We are pleased to hear that you found the service from Age Co very helpful and thank you for taking the time to share your experience with us.
We do value all feedback and we really appreciate you taking the time to leave us a review today.
Kind regards,
Claire
Age co helpful
Fantastic service & so helpful. Nothing was a problem, very personable to a sensitive subject. I bought plastic pants & they give me so much confidence when I have a accident.
17 października 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for sharing your thoughts about AgeCo with us.
We work very closely with all our product providers and always strive to provide a first-class service for all our customers. I am pleased this has been your experience.
We also value all feedback from our customers as this helps us to address any issues and improve our services where necessary. Please allow me to reassure you that I will share your comments with our management team.
Once again, thank you for taking time to leave your feedback and if we can be of any further assistance, please do not hesitate to contact the customer relations team at Age Co. 0800 055 6205.
Kind regards
Jayne
Reactive
Reactive, understanding, helpful and adaptable.
The person I dealt with clearly knew the different offers suited to my needs and was quick to offer me appropriate solutions. A job well done. Thank you.
18 października 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for taking time to leave your comments for us. We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We really do welcome all feedback from our customers as this helps us to monitor and improve our services wherever possible.
Once again, thank you making us aware of your experience and I will share your feedback with our management team.
Kind regards
Jayne
Able to actually speak to a person and…
Able to actually speak to a person and discuss my needs
16 października 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
We really appreciate you taking the time to share your experience with Age Co.
We're pleased to know that you were successful with your call to us, and were able to discuss your needs.
Thank you again for your feedback, we value all comments in relation to the products and services Age Co provide.
Kind regards
Claire
Extremely helpful and great price
Extremely helpful and great price
1 października 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for taking time to share your comments with us.
We always strive to provide a first-class service for all our customers and I am pleased this has been your experience. Glad you are happy with the premium too.
We always welcome comments from our customers and I will ensure they are shared with our management team.
Kind regards
Jayne
Extremely helpful with advice and competitive price
Extremely helpful with advice and a good fair price can not be faulted highly recommend.
11 października 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for letting us know that you have been pleased with the service you have received and also that you have found the premium competitive.
We really do welcome all comments as this helps us to monitor and provide an excellent service for all our customers.
Kind regards
Jayne
Odpowiedź od Age UK Trading
Hello
Thank you for letting us know about your experience with AgeCo Car Insurance. We always strive to provide a first-class service for all our customers and I am please to see this has been your experience.
We do value all comments from our customers as this helps us to monitor and improve our services wherever possible.
Once again, thank you for taking time to leave your feedback for us and I will ensure it is shared with our management teams.
Kind regards
Jayne
Easy to comprehend policy information
4 października 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you very much for taking the time to share your experience with Age Co.
We're pleased to know that you found your policy information easy to understand.
We do value and appreciate all feedback we receive, so thank you again.
Kind regards,
Claire
Troubling circumstances made easy with…
Troubling circumstances made easy with support and adv8ce from agd uk.
27 września 2025
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
We really appreciate you taking the time to share your experience with Age UK/ Age Co with us.
We're very glad to know that you found us helpful at the time you needed support.
Thank you so much for your review today.
Kind regards,
Claire
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