The person who i spoke to was very patient as all the details given we thought were for LV but it turned out he worked for age concern.very confusing to older people like us. He transferred most of t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Old fashioned service, where the customer is important. My call was answered promptly, the LV call handler was polite, well informed and took time to answer my queries and explain things in a way I... Zobacz więcej
Reakcja na opinię
Only one hurdle that needed resolved ( and was, promptly. Quote request asks for details of all cars in the household and assumes a multi car policy is wanted. LV excludes classic cars and declines... Zobacz więcej
Reakcja na opinię
1. It was quite straightforward filling in the data to get a quote. 2. I am not that confident on the computer, so to speak to a person to accept the quote and discuss any queries was brilliant and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. We offer products designed to help later life feel good, working with carefully-selected companies who are expert in their fields. As part of Age UK, we use our expertise in understanding the needs of older people to ensure products meet high standards and that customers are treated fairly so they can feel confident in their choices. Plus, our profits are donated to the charity to support its vital work – more than £14m in the last five years. Our range includes Car Insurance, Home Insurance, Travel Insurance, Motor Breakdown Cover , Personal Alarms, Incontinence protection, Stairlifts, Homelifts and Bathing solutions.
Dane kontaktowe
Floor 7, One America Square, 17 Crosswall, EC3N 2LB, London, Zjednoczone Królestwo
- ageco.co.uk
4,8
Doskonała
728 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good advice for older people
4 września 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for taking time to leave your review for us. I am pleased you have found the advice and help you received, to be useful.
We really do welcome all feedback from our customers as this helps us to monitor and improve the services we offer.
Once again, thank you for taking time to leave your comments for us.
Kind regards
Jayne
Excellent 5*Service
Very good ,Very patient , Customer services were excellent, and helped me to get a Policy that completely suited my home needs , Have recommended to others ,excellent service.
1 września 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you very much for sharing your experience with Age UK Home Insurance.
We're very pleased to learn that you found the team so helpful, and that you have managed to find the perfect policy for your needs.
We really appreciate you sharing the excellent service you have received with others.
Thank you for choosing Age UK for your insurance needs and we look forward to assisting you again in the future.
Kind regards,
Claire
Outstanding staff helpful and efficient…
Outstanding staff helpful and efficient a pleasure to do business with will definitely be using there products again.
Kind regards Mrs C M Wheelhouse
25 sierpnia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you for your review. We are really pleased to hear the customer service representatives you spoke with were helpful and efficient and really appreciate you taking the time to share your experience with us.
Age UK Trading value all comments from our customers, which helps us to monitor the products and services we offer.
Kind regards,
Gemma.
Ultra Efficient.
It was efficient, relaxed and the person I dealt with completely understood my needs and I was made to feel very comfortable. Excellent.
22 sierpnia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for leaving your comments about the service you have received from Age UK Trading.
We always put our customers at the heart of everything Age UK does and always strive to provide a first-class service. We are pleased to see this has been your experience. We really appreciate all comments from our customers as this helps us to monitor and improve our products and services wherever possible.
Once again, thank you for taking time to leave your review and I will ensure your feedback is shared with our management team.
Kind Regards
Jayne
Always easy to understand
21 sierpnia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for leaving your review of Age UK. I am pleased to see that you always find it easy to understand our products and services.
We always put customers at the heart of Age UK and we welcome all comments as this helps us to continually monitor our service and make any improvements wherever possible.
Once again thank you for taking time to leave your feedback for Age UK and I will ensure that it is shared with our management team.
Kind Regards
Jayne
Exceptional link with LV
Exceptional link with LV for Home Insurance for older members of the Community
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for sharing your experience of Age UK Home Insurance with us.
Our products are designed to be good value and easy for customers to purchase and I am glad you have found the link helpful. If there are any issues, we are always pleased to help get them resolved.
Once again, thank you for taking to time to leave your comments for us. We really do welcome all feedback as this helps us to monitor and improve our service wherever possible.
Kind regards
Jayne
Car insurance
Staff was great to talk to friendly team and listened to what I wanted to know for my insurance
19 sierpnia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for leaving your review of Age UK Trading.
We always strive to provide a first-class service for all our customers and I am pleased this has been your experience. We do value all comments from our customers and their representatives as this helps us to monitor and maintain our service levels, and make improvements wherever possible.
Once again, thank you for taking time to let us have your comments and I will ensure they are shared with our management team.
Kind regards
Jayne
haven't yet had my details so cannot…
haven't yet had my details so cannot make a comment/still awaiting papers
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for leaving us a review. Whilst we appreciate you may not be able to comment until you receive your documentation, we hope our service meets your expectations and our product fulfils your requirements.
If you need any further assistance, please do not hesitate to reach out to our Customer Relations team. You can contact us by email at customer.relations@ageuk.co.uk or you can call us on 0800 055 6205. Lines are open between 10am to 4pm Monday to Friday (excluding bank holidays).
Regards,
Gemma.
Very Helpful staff with a good knowledge of product…
the call handler and other staff I spoke too where polite and informative
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for letting is know about your experience when dealing with Age UK.
We always strive to provide a first-class service for all our customers and I am pleased you found the call handlers were polite and informative.
We do value all comments from our customers as this helps us to monitor our service levels and address any issues where necessary to ensure we continue to provide an excellent service for our customers and their representatives.
Once again, thank you for taking time to leave your review for Age UK.
Kind regards
Jayne
Very easy to do
Very easy to do my Insurance, and the staff very helpful and very easy to complete
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for leaving your feedback about Age UK Trading Insurance.
We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We really do welcome all comments from our customers as this helps us to monitor and maintain our service standards. Once again, thank you for taking the time for leaving your review.
Kind regards
Jayne
Sam was very helpful
Sam was very helpful, friendly and informative. She made the quote process as straightforward and clear as possible.
29 lipca 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for sharing your experience of Age UK Insurance. We always strive to provide a first-class service for all our customers and I am pleased the quote process was clear and straightforward for you.
We really do welcome all comments from our customers and I would like to thank you for taking time to leave your review for us.
Kind regards
Jayne
Pleasant experience
Easy to talk to and discuss, understood my needs - pleasant to talk to. Price quite acceptable.
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you very much for taking the time to leave your review today.
We're pleased to learn that you had a pleasant experience with Age UK Trading, and that you found the advisor easy to talk to and understanding.
We always strive to provide a first-class service for all our customers and I am glad this has been your experience.
We welcome all feedback from our customers as this helps us to monitor and improve our service wherever possible.
Kind regards,
Claire
First class from start to finish
The gent on the phone made understanding what I needed so easy.could not believe value for money and the ease in purchasing.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you very much for your review today, we really appreciate you taking the time to share your experience with us.
We're very pleased to learn that you secured such great value for money and that you found it easy to purchase from the advisor.
Your feedback is invaluable to us, so thank you again.
Kind regards,
Claire
Very easy and staff very competent.
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for taking time to leave your review of Age UK Trading and we are very pleased you have found our process and staff easy to deal with.
We always strive to provide a first-class service for all our customers and I am pleased this has been your experience. We do always welcome comments from our customers as this helps us to monitor and improve our service levels wherever possible.
Once again, thank you for your feedback.
Kind regards
Jayne
It was fast and very easy to take out…
It was fast and very easy to take out my insurance policy with LV through age uk ltd.
30 lipca 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for taking time to let us know that you have found it easy to purchase Age UK Insurance.
We always strive to provide a first-class service for all our customers and we are pleased this has been your experience.
Once again, thank you for leaving your review.
Kind regards
Jayne
Everything was explained clearly and…
Everything was explained clearly and thoroughly. The call handler was efficient and patient. I felt confident that he was dealing with my needs and giving good advice.
30 lipca 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thankyou for letting us know about your experience with Age UK Trading. We always strive to provide a first-class service for all our customers and I am pleased this has been your experience.
We do welcome all comments from our customers as this helps us to address any issues and improve our products and services where possible.
Once again, thank you for taking time to leave your feedback for Age UK Trading and I will ensure it is shared with our management teams.
Kind regards
Jayne
Age related Car insurance
Having been shocked with my renewal Costs, I was relived to get a reduction.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you for taking the time to leave a review, we really appreciate your feedback.
We're pleased to learn that you found your new insurance policy to be preferential in cost to your renewal.
Thank you again for sharing your experience with Age UK Trading Insurance.
Kind regards,
Claire
Home insurance for seniors.
Looking for good priced buildings and contents insurance for my 83 year old father. This site came in over £200 cheaper than his renewal quote and the insurance company who processed the policy were friendly and efficient.
31 lipca 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello,
Thank you for taking the time to share your experience with Age UK Insurance.
We're very pleased to learn that you secured a good price for your father's home insurance, and that you found the insurance advisor to be friendly and efficient.
Your feedback is invaluable to us, thank you again.
Kind regards,
Claire
At every step/stage I was delighted…
At every step/stage I was delighted with the response and help from everyone I spoke to.
21 lipca 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for your review. We really appreciate you letting us know that you were delighted with the service and the help you received, when speaking to our customer service representatives.
Once again, thank you for taking the time to share your experience. We value all comments from our customers as this helps us to monitor the products and services we offer.
Kind regards,
Gemma.
Outstanding service good advice and…
Outstanding service good advice and very easy to understand answers to my questions. I am 89 years old and sometimes the terms mentioned up up a query but this company was outstanding and I would highly recommend them for older people who need sensible and honest insurance advice and understandable answers.
13 lipca 2026
Opinia niezależna
Odpowiedź od Age UK Trading
Hello
Thank you for taking the time to leave a review. I am pleased to learn you were happy with the service, and that the agent was easy to understand.
We welcome all feedback from our customers and thank you once again, for sharing your experience.
Kind regards,
Gemma.
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