Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

An absolute scam organisation The items you receive will not be as advertised- poor fabric and quality When you state your dissatisfaction and ask them to act on their 'no quibble refund policy ' t... Zobacz więcej

Oceniono na 1 z 5

Don’t buy from here! They falsely advertise - the products you receive are not what they advertised. Poorly made, dirty and completely different colours and fabric. Complete scam. Don’t offer refunds... Zobacz więcej

Oceniono na 1 z 5

Do not purchase from this company. The dress I ordered was nothing like the dress that came. False advertisement!!! Wish I’d checked the reviews before purchasing from them. They don’t want you to... Zobacz więcej

Oceniono na 1 z 5

DO NOT USE THIS COMPANY! They claim to be a UK seller but they are based in China. Ordered a dress naively (before seeing all the terrible reviews) 37 days later & no dress arrived. Requested a full r... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

98 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,2

Wszystkie recenzje

(98)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Company is not legit

Company is not legit. Promote that they are London based and can do quick delivery. They are based in Asia and delivery takes 2/3 weeks.

The dress I ordered is completely opposite colour and material and cheap looking. Asked for refund and they offered me 15% back as it’ll cost me more to send to Asia?

Avoid.

5 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Do not order from this company!!

Do not order from this company!!! False advertising !! They make copies of the dresses you see (and think you love) nothing like the image. Then when it comes to returning they don’t offer free returns or even a low cost return so ends up costing about £30 to return! AVOID

3 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

I wish there was a zero star review cus…

I wish there was a zero star review cus this is what this company would get!
It's a scam.
Absolute rubbish quality. I wouldn't even pay a fiver!
Their advertisement is false... Nothing like the item itself.
Avoid at all cost!
Returns are not free and this is how they make their money.
They are not UK based as suggested as their Company, although I feel like the person dealing with the emails is based from the UK.

30 maja 2025
Opinia niezależna
Oceniono na 1 z 5

False advertisement

False advertisement, Would do anything to reject returns and items are manufactured in China. They advertise UK Factory but all items are cheap, crap fabric and not true to size. Item is worst quality than Shein which is 10 x cheaper. They don’t take responsibility for returns to China and don’t advertise this is the case either. Rude responses and no outcome of resolution. If you want any items from here, I suggest you don’t! But if you do, make sure you pay on a credit card so you can charge back these scammers.

30 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Scan company and false advertising

DO NOT PURCHASE ITEMS FROM THIS COMPANY. LIKE OTHER REVIEWS SAY, OUTFITS ARE CHEAP AND NOT AS ADVERTISED (FALSE SELLING). I WISH I HAD READ THE REVIEWS BEFORE PURCHASING. LIKE OTHERS, I THOUGHT THEY WERE A UK BASED COMPANY!!. WILL BE TAKING THIS MATTER TO MY CREDIT CARD COMPANY TO SEE IF I AM ENTITLED TO A FULL REFUND AS THEY ARE ONLY OFFERING 15% REFUND. 1 STAR IS TOO MUCH.

30 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Scam

Scam ! poor product quality. Not a UK company as it claims . China based therefore to send any items back this will cost you more than the product itself.
You will not receive a refund of product if requested.
Please do not use this site !
AVOID !!

20 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Worst company ever been promised to get…

Worst company ever been promised to get my order within 34 hours never did it took over 2 weeks then every time I tried to track.an order it wont show as it wasn't from uk I never knew that as they are lying by saying london apart from that the material looks flattering on the website as model doing advertisement but its so so cheap plastic material I cant explain how bad it os as I bought for holiday in Turkey as it says breathable material but I want to cry cze tomorrow I have flight and cant even buy anything on the last minute so not order from here scam.

24 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Product mis-sold. NEVER BUY FROM COMPANY

The dress I ordered is COMPLETELY different to what arrived.

The customer service has been shocking and they are not addressing the mis-selling. They are saying I will need to incur the shipping costs to return the item to the warehouse in Asia.

PLEASE NEVER BUY FROM THIS COMPANY.

20 maja 2025
Opinia niezależna
Oceniono na 1 z 5

AWFUL

Worst quality clothing I've ever experienced, DO NOT BUY FROM HERE!

22 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid this company at all costs

Avoid this company at all costs! Products are nothing like the images you will see on social media or website and you will not be able to return for free. You will have to pay for returns to Asia- despite being called Zelorava London.

8 maja 2025
Opinia niezależna
Oceniono na 1 z 5

1 star is too many

1 star is too many
THIS IS NOT A LONDON BASED COMPANY.
I don’t normally write reviews but honestly the worst experience.

They are really difficult to return. They keep emailing back offering you discounted price on the clothes. They then send you shipping address back to china which is expensive.

19 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Disgusting company I wish I had also…

Disgusting company I wish I had also read reviews before ordering and not fallen for it. The quality is not what they show in the video of the products and you have to send the item back to china which is expensive so they know you won’t return it they’re not a London based company which they claim they are! STAY AWAY

8 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Not based in London! Shocking service, delivery and quality

Like many others, I regret not having read the reviews before placing my order.

I would have given this company a minus star if I could.

They aren't based in London, so not sure why they pose like they are. They are based in China.

Shein delivers quicker than these guys and their quality is better, yet its cheaper. The premium price tag is for terrible service, extremely slow delivery times. They claim 5days-2 weeks, when really its three weeks.

STAT AWAY AT ALL COSTS. they are awful. No-one deserves to be treated like this after they have spent their hard earned money!

12 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid at all costs. Terrible quality and even worse customer service.

I ordered a dress and it took 2 weeks to come. When it did, it wasn’t even the right dress and it was also broken. I asked for a refund and they first offered me a 15% refund. When I said I wanted a full refund, they offered 30%. When this was rejected, they offered 40%. When I rejected this, they said they could send a replacement which I also refused. They then said I have to pay to send the item to China and when they receive it, they will issue a refund. I am worried that I won’t even be refunded when I do send the item back. This has been the worst customer service experience I’ve ever had. DO NOT BUY FROM THIS COMPANY!!!!

9 maja 2025
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej