I have the same experience as most of the other customers. It has been almost two months and I have still not received my t-shirts. I continue to send emails and receive vague messages stating that... Zobacz więcej
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This is by far the worst online clothing experience I've had. 6 week shipping delay with no customer service. Three tee-shirts eventually arrived, which were completely the wrong size despite using t... Zobacz więcej
Honestly… I didn’t have too bad of an experience with them, I have seen the previous reviews and yeah the shipping was delayed, however I ended up speaking with the owner and he fixed things up. I did... Zobacz więcej
I placed an order over two months ago and I still haven't received my items. This website is a complete scam. They advertise themselves as a premium brand "designed in London," but in reality, they ar... Zobacz więcej
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Inni użytkownicy przeglądali również
Scam
I have the same experience as most of the other customers. It has been almost two months and I have still not received my t-shirts. I continue to send emails and receive vague messages stating that they have had a surge in orders and are backed up. Tracking is also non-existent. I believe that this company is a scam and would recommend to purchase product elsewhere.
placed an international order with ONIS London and the experience has been very disappointing. The order remained unresolved well beyond the stated international delivery timeline.
I placed an international order with ONIS London and the experience has been very disappointing.
The order remained unresolved well beyond the stated international delivery timeline. Tracking did not provide a clear current location, local delivery partner, or firm delivery date. I contacted support multiple times asking for basic proof of shipment movement and a clear resolution, but the replies did not provide meaningful evidence or a firm outcome.
For an international customer, this lack of transparency is unacceptable. If a parcel cannot be properly tracked or delivered within the promised timeline, the company should quickly offer a clear refund or replacement instead of leaving the customer waiting.
Based on my experience, I would not recommend ordering from ONIS London unless they improve shipment tracking, customer support accountability, and refund handling.
Extremely low quality products like…
Extremely low quality products like trash. Please dont waste your money
2 weeks after placing my order nothing…
2 weeks after placing my order nothing has been sent.
Poor communication, and no real explanation to why.
Customer Service is average at best.
BE AWARE
BE AWARE, I strongly recommend avoiding this company.
I placed an order with ONIS London almost two months ago, and this has been one of the worst customer-service experiences I have ever had.
Despite waiting for such a long time, I still haven’t received proper support or a clear, genuine update about my order. Every time I contact them, I receive what feels like the same repetitive, copy-and-paste excuses and automatic responses, rather than an actual follow-up or a meaningful solution.
There is no transparency, no accountability, and no proper communication. I have wasted both my time and money chasing an order that should have been handled professionally from the beginning.
At this point, the whole experience feels extremely suspicious. I cannot understand how a company can treat paying customers this way.
⚠️ Be very careful before ordering from ONIS London. Based on my experience, I would strongly recommend not wasting your money or your time with this company.
By far the worst online shopping/customer-service experience I have ever had.
This is by far the worst online…
This is by far the worst online clothing experience I've had. 6 week shipping delay with no customer service. Three tee-shirts eventually arrived, which were completely the wrong size despite using their online sizing guide when ordering. The quality of the shirts is pathetic and the labels have been manually cut off all three. When I try to return and refund, there is no response from customer care. Never, ever waste your money on this con.
COMPLETE SCAM! Do not buy from here
I placed an order over two months ago and I still haven't received my items. This website is a complete scam. They advertise themselves as a premium brand "designed in London," but in reality, they are just a deceptive dropshipping company taking people's money. I can't even track my shipping with my tracking number. There is no clear shipping update, and the items never arrive. Please do not make the same mistake I did. Save your money and avoid this store at all costs! I am currently filing a chargeback with my bank to get my money back.
Very bad customer service. The size came wrong, and I sent multiple emails, but they ignored all of them. In the end, I had to throw the items away and lost my money. Quality is very poor
Very bad customer serives size came wrong mutibles emails sent to them and you ignore all the emails at the end i endup of thrwoing the items and lost the money very bad qulaity dont recommend to buy anything from them
ONIS ‘china’ terrible quality, no label and zero customer service or refunds.
ONIS ‘London’ t shirts are dropped shipped straight from china. Thin material, with no labels or tags other than a large made in china tag on the neck. The stitching was freying upon recieving. Attempted to request a refund and sent images as requested, have not heard anything from them but continue to receieve spam emails. Would not recommend ONIS.
Amazing fit
Great quality, amazing sculpted fit, fits me well.
Customer service is top notch.
Recieved my parcel in 4 days. Ordered more sets now
Must buy 👍🏼
Honestly… I didn’t have too bad of an…
Honestly… I didn’t have too bad of an experience with them, I have seen the previous reviews and yeah the shipping was delayed, however I ended up speaking with the owner and he fixed things up. I did order 5 of the sculpt and the fabric is nice despite the delays. I would order from them again, however hope they sort out their shipping delays, product is decent though ngl.
I ordered three T shirts size M with…
I ordered three T shirts size M with Onis London. The T shirts received were too small. I asked them for a exchange or refund. At the beginning they didn’t respond, after I insisted, their response was that they would not exchange or refund. I insisted that the size sent definitely didn’t fit. They asked me to send pictures oh the items, I sent the pictures to them several days ago with again no response from them. Don’t buy anything to them. Their customer service has been very bad.
Company is a complete scam
Company is a complete scam. I wish I had read the reviews first prior to making an order. I sent them multiple emails explaining that I’d like my order to be cancelled, which they totally ignored. Next day, I get an email stating that my order has been shipped. Be careful when making an order. Complete scam. Customer service does not respond to your emails. Unless it benefits them. I’d give them less than one star if I could
Takes almost a month to arrive and no…
Takes almost a month to arrive and no response from customer service. Shirts are alright but size M is basically an S, so i'd recommend buying one maybe even 2 sizes bigger than your normal size.
Chinese company (JD.com) trying to…
Chinese company (JD.com) trying to convince you it's English (Onis London). Sizes are Chinese not UK. To return you can only do it via the JD app, which is in Chinese so forget it.
30 jours
30 jours
0 livraison
N achetez pas c est une escroquerie timing
Ils jouent la montre pr vous faire oublier votre commande
A eviter !!
Use an alternative!!
This online shop appears to be a con! Waited nearly 3 weeks still not arrived, contacted customer care, no response!
Tracking ID showing as not found!
If I could rate it lower
If I could rate it lower, I would. ordered on the 8th. Got tracking saying the Shipment information received and hasn't moved since. Reviews on their facebook page are bad as well.
Wouldn't trust these guys with a $100 bill for a $2 hooker.
Do not trust this website
Do not trust this website, it's a scam! This is a fake website, and the customer service is not responding at all. You place your order, and you'll never received it.
Waardeloze qualiteit voor een 30+ euro…
Waardeloze qualiteit voor een 30+ euro t shirt. Eerst nog 2 weken zitten wachten omdat de shirtjes blijkbaar uit China komen. Terwijl het merk Onis 'London' heet.
Toen de shirtjes uiteindelijk binnen waren stond er alleen een labeltje in het shirt met hierop 'made in china'. Geen enkel teken dat de shirtjes van Onis London zijn. Hele dunne stof die zeker niet het geld waard is
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