Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

An absolute scam organisation The items you receive will not be as advertised- poor fabric and quality When you state your dissatisfaction and ask them to act on their 'no quibble refund policy ' t... Zobacz więcej

Oceniono na 1 z 5

Don’t buy from here! They falsely advertise - the products you receive are not what they advertised. Poorly made, dirty and completely different colours and fabric. Complete scam. Don’t offer refunds... Zobacz więcej

Oceniono na 1 z 5

Do not purchase from this company. The dress I ordered was nothing like the dress that came. False advertisement!!! Wish I’d checked the reviews before purchasing from them. They don’t want you to... Zobacz więcej

Oceniono na 1 z 5

DO NOT USE THIS COMPANY! They claim to be a UK seller but they are based in China. Ordered a dress naively (before seeing all the terrible reviews) 37 days later & no dress arrived. Requested a full r... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

98 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,2

Wszystkie recenzje

(98)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Don’t buy from here

Don’t buy from here! They falsely advertise - the products you receive are not what they advertised. Poorly made, dirty and completely different colours and fabric. Complete scam. Don’t offer refunds and expect you to pay to return the item to Asia. Even using the name London in their company name is false advertising! Should be shut down

15 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Scam company in China

Wow I wish I had read the reviews before losing my money on a dress that is worse quality than a halloween costume. The dress is crooked, not stitched in parts, completely see through and nothing like the picture. It also took way longer than the advertised time frame to arrive.
Shame on me for falling for a cheap Chinese scam company.
Have initiated a charge back with my bank. I advise others to do the same.

28 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

This company is not based in London…

This company is not based in London despite being called Zelorava London. They ship from China. Please please save your money and do not give this company any of your money. I ordered two dresses that were awful quality. Nothing like the picture, had a weird smell and one of the clasps was broken. The company is reluctant to issue a refund and you have to cover the cost back to China. After some back and forth with customer service, they gave me 50% back. Doesn’t change the fact I now have two dresses that smell like shit.

27 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT ORDER FROM HERE

DO NOT ORDER FROM HERE, shocking and terrible experience, the dress looked nothing like the picture, and terrible return process! A SCAM COMPANY, shut them down and sue them.

24 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Misleading Branding, Terrible Quality, and Hidden Overseas Returns – Avoid at All Costs!

Do not be fooled by the name Zelorava London. This company is not based in the UK—despite the website claiming it’s “based in the heart of London” and selling so-called “luxury fashion.” Once you’ve handed over your money, you’ll quickly find out everything is shipped from China, and any returns must be sent back there at your own expense.

The item I received looked nothing like the website photos—cheap, poor quality, and completely misrepresented. When I complained, they initially offered me a 15% refund to keep the item, then pushed it to 30%, still refusing to take proper responsibility.

When I insisted on a return, they finally revealed the return address: a warehouse in Shenzhen, China. Shipping it back internationally (with tracking!) would cost more than the item itself. How convenient for them.

This company thrives on people being too exhausted or financially restricted to return the junk they send. It’s a misleading business model wrapped in a luxury London disguise.

Save yourself the hassle. I wish I had read a review like this before ordering. Avoid Zelorava at all costs.

13 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT ORDER FROM THEM

DO NOT ORDER FROM THEM!

Took two weeks to come, they aren’t based in London. The dress I ordered isn’t even the same colour that’s shown on their website! Their sizings are soo inaccurate I will attempt to get my money back.

THE COMPANY IS SHOCKING, DON’T ORDER FROM THEM!!!!

11 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Do not buy from this company!

Do not buy from this company!
They are Asia based and not in the UK!
The dress took 3 weeks to arrive and is nothing better than a nylon rag! Nothing like the pictures or descriptions as advertised.
I asked for a refund but it is too expensive to send the garment back. They offered me a 15% refund!! I hope they are happy knowing that they are scamming people……!!

25 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

If I could give this no stars

If I could give this no stars, I would… AVOID!!! Scam company, the dresses aren’t what they advertise, I have dishcloths in better condition than the dress I received!!!
I raised a formal complaint and they blocked my email 😱 They’re also NOT BASED IN LONDON, they’re based in Asia and it takes 3 weeks to deliver!
The customer service is appalling and disgusting, they told me “it wasn’t in my best interest to return the dress” and only offered me 10% back for the faulty damaged dress that had all black marks all over it and the quality was like I’ve never seen before!! I sent picture evidence and everything! AVOID!!!

9 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Sizing off, poor quality, not the same dress and poor customer service.

Ordered a dress on the 31st May, it arrived on the 13th June - the sizing was completely off despite referring to their sizing chart, the material was flimsy, it had loose threads and frayed edges. It was also not knee length but floor length. It was very obvious the pictures are ripped off another website and this company is a dropshipper. Asked to return and they sent me a long email stating return terms that are different to the website (30 days to get your money back rather than 5!) and offered me a 15% discount to keep the items and not return them. Had to file a chargeback.

31 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Awful experience, avoid!

Awful! I waited over 3 weeks for the dress to turn up, and the material is so so cheap and see through. No free returns either.
Terrible experience, just avoid this company. It’s a scam!

12 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Do not buy from this website

Do not buy from this website! Cheap knock off items.
It says London, but the products are shipped from China.
The measurements are horrible, the fabric is horrific, cheap and super low quality.
It took over 2 weeks for it to get to me, and I'm now 2 days away from my friends wedding with no dress.
ALSO I've just been dealing with them for a refund and return. The item didn't come with a return label and it costs around £26 to return it, which they know what they're doing with that. They said they can give a15% refund with 15% to spend back in the store (I will NEVER go back there).
They should atleast give a 50% discount. Disgusting. I'm fuming.
Do not buy from here.

12 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Do not buy from this company

Do not buy from this company! They are a scam company selling cheap knock off items. The images they use on their website are taken from other websites. The item you receive is NOTHING like what is advertised. They refuse to refund you unless you send the item back and pay £30 shipping costs. I have reported to International trading standards so hopefully these con artist will get their website taken down. AVOID AT ALL COSTS!

29 maja 2025
Opinia niezależna
Oceniono na 1 z 5

I wish I’d read the reviews first

I wish I’d read the reviews first. This company is a total scam - took 2 weeks for my order to arrive , much later than the the wedding I had ordered for. Terrible company, item was not what I expected at all and then I was unable to return as it’s costing me £20 to return the items. very misleading and clearly after your money

2 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Do not purchase from this company

Do not purchase from this company.
The dress I ordered was nothing like the dress that came. False advertisement!!!
Wish I’d checked the reviews before purchasing from them. They don’t want you to return the item so offer 15% discount. Total disgrace taking peoples money under false advertisement. So furious I will be reporting them.

6 czerwca 2025
Opinia niezależna

Czy to Twoja firma?

Zatwierdź swój profil, aby uzyskać dostęp do darmowych narzędzi biznesowych Trustpilot i lepiej poznawać swoich klientów.

Załóż darmowe konto

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej