Excellent delivery and service. Good Price and good ongoing monthly service charge. When I have made an error and invoked a couple of false calls the staff at the monitoring centre are always polite... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Customer service when I first phoned them were friendly, informative and efficient. The watch arrived quickly all ready to go. It was easy to input my contacts' details after setting up my online... Zobacz więcej
Fantastic service - would highly recommend. Has been a literal life saver for my elderly mother who still wants to live independently but is increasingly wobbly. It’s great to know there is someone th... Zobacz więcej
4 stars. Why ? The experience has been good, good interaction with staff and a very prompt responce when I pressed button too long by mistake. Wearing the product gives my wife and daughter some confi... Zobacz więcej
Informacje dotyczące firmy
O YourStride
Napisane przez firmę
48% of falls happen outside the home. That's why the YourStride Alarm Watch works wherever you go - at home, in the garden or out and about. Our 24/7 monitoring team is always on hand to provide the help you need.
YourStride is discreet, easy to use and works straight out of the box. No landline, Wi-Fi or smartphone apps needed. Going beyond just an alarm, the built-in activity tracking helps and motivates you to stay active.
YourStride will empower you to live your life to the fullest. Enjoy security, peace of mind, and freedom without compromise. Simply wear your personal alarm watch, and do what you do best. Our experienced 24/7 monitoring team is only ever a button press away. Order online today.
Dane kontaktowe
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Zjednoczone Królestwo
- 02038685575
- team@yourstride.com
- yourstride.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I’ve only had my watch for about four…
I’ve only had my watch for about four weeks and love the freedom it gives me as I know it’ll keep me safe in my home and when I’m out and about. The only problem I’m having is that I have accidentally made four calls for help by simply shaking towels too hard and, on one occasion, playing with a dog too enthusiastically! The people who responded did so quickly and very pleasantly and accepted my apologies and explanations cheerfully. I think, however, that I may ask for the falls option to be suspended for the time being and rely on being able to make a call for help if it’s needed.
Purchase was seamless
Purchasing a your stride was seamless, but I have noticed that often when I am out and about I don't have a signal, that was one of my main reasons for changing from my previous alarm.
shame YOUR stride cannot be warn in the shower, that's where many falls happen.
Instant reply every time the device
Instant reply every time the device
Alarms. Excellent
Confident when out for a walk knowing I…
Confident when out for a walk knowing I have help at hand if needed.
Gives me independance to go out and about. never feel alone, someone is there at the push of a button well done.
The teams response to fall detection is…
The teams response to fall detection is instant and though ,sofar, all have been unnecessary detection, the team interaction with my apologies has always been extremely friendly and reassuring.
Very helpful customer relations would…
Very helpful customer relations would thoroughly recommend this company
Well organised professional service
They are customer friendly on the phone and deal well with elderly people without being patronising. I was very impressed with the watch.
The only problem I had was several instances of false fall alarms when I brushed against something. Eventually I switched fall detention off and was delighted to receive £18 credit. I still have the option of hitting the call for help button if necessary after a fall.
Overall a promising start.
Dealt with my problems efficiently and…
Dealt with my problems efficiently and in a professional manner.Would strongly recommend them to my friends
Very quick delivery and reliable alarm…
Very quick delivery and reliable alarm watch. Staff very helpful
gives you confidence when out.
It gives confidence knowing is I have a fall or am unwell I can contact someone even when my mobile is'nt close. My only regret is I can't see the time on my watch without pressing button.
YourStride service is very good and any queries you have are answered in good time.
Would highly recomend.
I’ve actually given 5 stars recently…
I’ve actually given 5 stars recently and I still rate YourStride 5 stars. Good quality watch, good communication from customer care and gives really great peace of mind when you have mobility issues.
Attractive watch
Attractive watch. Doesn’t look out of place on my wrist. I’ve had it just under a week and it definitely gives me confidence especially as I have poor balance. I’ve also been told by my GP to regularly check my heart rate and BP. I opted for “fall detector” and asked for it to be set at “medium”. However one night I set the alarm when getting back into bed after a bathroom visit. I quickly cancelled the alarm and have now changed the setting to “low”. One concern I have is my wrist is sore, red and itchy and wonder if I’m allergic to the silicone. I hope not because I really thought this watch was a good purchase for me, so much so that I’ve already recommended YourStride to friends.
Very happy with this alarm watch
Very happy with this alarm watch. My good companion.
The team so helpful if needs be.
Gives relief that there is someone on hand
Saw advert on tele and being on my own with my son hundred of miles away and have serious balance issues thought I would give them a try.
Have set alarm off a few times by mistake. Lady on the end of phone very understanding.
Very happy
Very Impressive Customer Experience
My father has had a Your Stride watch and associated subscription for just over 2 years. In that time he has experienced two emergency situations, the most recent one being a stroke.
The Your Stride team are very professional and dealt with both situations brilliantly, ensuring both the emergency services and his emergency contacts were alerted immediately and given all the necessary information.
The watch is easy to use and gives both my father and us confidence that he can live as independently as possible but that help is at hand should he require it.
Fabulous company!
Only one problem
Only one problem: digit “6” not easily distinguished from digit “8”. Easily solved!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








