SureSafe Alarms Recenzje 959

Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We chose SureSafe after extensive research, including a recommendation from a friend. We took account of lots of positive reviews, and we were not disappointed. Every stage was informative, easy to un... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very efficient from first point of sale by Daryl Yates the representative, through to delivery of the personal alarm watch the next day! My daughter has mild epilepsy & has just moved into her first i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The equipment arrived promptly and well packaged! I've yet to hear from my Sister in Kent as to wether it has been set up ok for our Mother (I'm based in Hampshire) but very impressed with the service... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Simple easy to use device that only contacts family members instead of a monitoring service. Setup was easy, Todd was very helpful.

Informacje dotyczące firmy

  1. Dostawca sprzętu dla osób z ograniczoną mobilnością

Napisane przez firmę

The UK's leading provider of personal alarms and telecare devices. SureSafe's broad range of personal alarms help people stay living independently in their own homes, safer and for longer.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

959 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 70% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Kayla was a wonderful help

Kayla was very helpful, patient and knowledgeable. My dad will benefit from this extra safety measure.
Barbara

17 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

Thank you so much for your kind words. We're thrilled to hear that Kayla was able to assist you. We appreciate your feedback.

Oceniono na 5 z 5

Everything was clear and easy to setup

Everything was clear and easy to setup, liked the personally call to help setup for questions

16 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

We appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out.

Oceniono na 5 z 5

Great product and service

Really great helpful and prompt service. Easy to set up and register - would highly recommend

17 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

Thank you so much for your wonderful feedback! We appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out.

Oceniono na 5 z 5

Great service

Great service, Friendly service when calling, quick delivery next day for a replacement charger
Thank you

13 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

Thank you so much for your wonderful feedback! We're thrilled to hear that you experienced great and friendly service, along with quick next-day delivery for your replacement charger. We appreciate you taking the time to share your positive experience!

Oceniono na 5 z 5

Great place to get the alert for sick…

Great place to get the alert for sick family member

15 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

We appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out.

Oceniono na 5 z 5

We've very pleased with our choice of SureSafe

We chose SureSafe after extensive research, including a recommendation from a friend. We took account of lots of positive reviews, and we were not disappointed. Every stage was informative, easy to understand, easy to process and easy to implement. The functionality of the chosen Pendant is just what we wanted. The webpage and the App both easy to operate and to set up. We had one clarification question which was very promptly answered by email, thanks!

10 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

Thank you so much for your wonderful review! We appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out.

Oceniono na 5 z 5

The equipment arrived promptly and well…

The equipment arrived promptly and well packaged! I've yet to hear from my Sister in Kent as to wether it has been set up ok for our Mother (I'm based in Hampshire) but very impressed with the service so far, thank you!

8 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

Thank you so much for your wonderful feedback! If you have any further questions or need assistance, feel free to reach out.

Oceniono na 5 z 5

Set-up was easy

Set-up was easy, and Daniel was very helpful and easy to understand. The device is working perfectly, and my nearly-blind 91-year old father is comfortable using it.

6 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

Thank you so much for your wonderful feedback! We're thrilled to hear that the setup was easy and that Daniel was able to assist you effectively. We appreciate you sharing your experience.

Oceniono na 5 z 5

Quick & efficient answers.

Quick & efficient answers.

26 marca 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

Thank you for your feedback! We're thrilled to hear that you found our answers quick and efficient. We appreciate you taking the time to share your experience.

Oceniono na 5 z 5

Swift response to test calls

I got off to an unpromising start with the SureSafeGO personal alarm, since I didn’t find the ‘Important Information’ leaflet very helpful. (An illustrated guide for others who like me need something basic can be found online by searching SureSafe User Guide Device Updated Jul 25). Nor did I understand why, if SureSafe was offering a 30-day risk-free trial, I was being asked to set up a direct debit in the first 30 days, still less to encourage friends to use the device before it had even arrived. Once I trialled the alarm, however, I was extremely impressed. The 4G roaming SIM picked up calls in all but the most enclosed room in my house (the mobile signal is weak in my semi-rural area) and staff response was swift and courteous. While comfortable, I do find the device large and chunky for my wrist and decided to trial a more petite style, also 4G, offered by another provider. To my horror, after a test call (from my kitchen, where the mobile signal is weakest) five minutes passed before I heard a connecting signal and a further two before a reponse team member from the other provider picked up the call. I tried with my SureSafe alarm and received its connecting signal within a minute. Other time comparisons were also superior. Top marks, SureSafe. This is third time lucky for me, since I trialled another wristband alarm several months ago, also cellular and GPS, which didn’t connect in several rooms in my house. I subsequently discovered it had a 2G SIM. Evidently 4G is stronger in my area and I am glad I persevered and found an alarm that works throughout my home and a provider with an adequately staffed response centre to pick up calls swiftly. It is reassuring to know that help can be summoned fast when needed. I’m not willing to compromise on personal safety.

9 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

Thank you so much for sharing your experience with the SureSafeGO personal alarm! It's wonderful to know that you've found a reliable solution for your safety needs. We appreciate your feedback and we're glad you're feeling secure with SureSafe!

Oceniono na 5 z 5

Very polite

Very polite, respectful of my time, awesome personality, great follow-up

8 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

We're thrilled to hear that you found our team polite and respectful of your time, and we truly appreciate your recognition of our follow-up. Thank you so much for your kind words!

Oceniono na 5 z 5

Personal alarm watch

Very efficient from first point of sale by Daryl Yates the representative, through to delivery of the personal alarm watch the next day! My daughter has mild epilepsy & has just moved into her first independent living flat. This alarm will help to keep her safe if she falls during a seizure but will not detect one (would be great if it could). We have tested the watch & the 24/7 response is very fast to answer the call & check if everything is ok. So far so good!

7 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

Thank you so much for your wonderful feedback! We're thrilled to hear that Daryl provided efficient service and that the personal alarm watch is already making a positive impact on your daughter's safety We appreciate you sharing your experience.

Oceniono na 5 z 5

Experiance

Having read all reviews decided this one is for me

5 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

Thank you so much for your thoughtful review! We're thrilled to hear that you found our offerings appealing and that it resonated with you. Thank you for taking the time to share your experience.

Oceniono na 5 z 5

Todd called me back several times to…

Todd called me back several times to troubleshoot the activation. Very helpful.

5 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

We're thrilled to hear that Todd was able to assist you with the activation process and provide helpful support. Thank you so much for your kind words!

Oceniono na 5 z 5

The Suresafe wrist band is superb

This Suresafe wrist band is superb and has worked brilliantly when I have had a seizure.
The customer service is spot on and their response is very quick and efficient.
The whole thing has, and is, providing reassurance for myself and my family.

6 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

We're thrilled to hear that the SureSafe wristband has provided you with reassurance during your seizures and that our customer service met your expectations. Thank you so much for your wonderful feedback

Oceniono na 5 z 5

Great customer service

Really helpful advice and descriptions of the available options and incredibly fast delivery. The product itself is easy to manage and the bonus of it talking was fantastic as the user is visually impaired.

4 kwietnia 2026
Opinia niezależna
Logo SureSafe Alarms

Odpowiedź od SureSafe Alarms

We're thrilled to hear that our advice and descriptions were helpful, and that the fast delivery made a positive impact. Thank you so much for your wonderful feedback!

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