We have been Yupp TV for over 4-5 years now but this time the experience has been terrible and worst. The Yupp TV sales team very so persistent to keep calling even at odd times to renew the subscript... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
We have been Yupp TV for over 4-5 years now but this time the experience has been terrible and worst. The Yupp TV sales team very so persistent to keep calling even at odd times to renew the subscript... Zobacz więcej
Reakcja na opinię
If you have any questions regarding debits made with your Visa card or the conclusion of a new subscription contract, please contact us immediately by phone. They'll even call you a few times until yo... Zobacz więcej
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What the F is wrong with this company? Taking money out of my account without permission, when I told them last time I will confirm myself when they can take payments. Offered me a deal of £10... Zobacz więcej
I subscribed yesterday. Money deducted immediately but after 24 hrs still cant watch anything. If I click on any show or movie it says "you have to subscribe". But in settings it shows subscribed. I h... Zobacz więcej
Reakcja na opinię
YuppTV is an over-the-top (OTT) content provider for South Asian Content, as live TV, Catch-up TV, and Unlimited Movies all over the globe.
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Mohammad Aseef was great help, quick and amazing service
The payment processing issues I faced were very quickly and effectively solved by my customer support agent Mohammad Aseef – very good experience!
i freely communicate with Mr.Aseef and he was arranged call from Tech. team. Immediately they response
No one answering the phone they deducted the money without confirming with me while I was away , tried by mail,I get only automated message .

Odpowiedź od Yupptv
Horrendous service.
I started a YuppTV subscription for a specific package on 3/1/2024. It's now 3/26, and I still haven't been able to access the package.
Calls to Yupp TV Support are hung up immediately.
Worse, I can't even cancel my subscription going forward!
I will be disputing the charges with my credit card company.
But what a disgrace YuppTV is!

Odpowiedź od Yupptv
Addendum
Had to block the card and raise dispute via credit card company. YUPPTV had to refund as did not stand a chance. Not even an apology from them.
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YUPPTV has disappointed me on several accounts
1. I had subscribed to
- Yupptv Marathi Hindi Gold + Sonyliv package March 2023
- this included yupp flix as well as 2 months additional for Marathi Hindi
2. My YuppTv Marathi Hindi Package is valid upto 4th May 2024 as per attachment.
3. I have previously emailed Yupptv not to renew my subscription. Yet, someone from Yupptv customer care has signed me up for another year without my permission.
4. My subscription is NON- RECURRING. Yet Yupptv has used my stored credit card details without my permission and without my authorization debited £154.99.
This is not only poor service but unprofessional and illegal too.
When it comes to renewal they keep pestering with several calls almost 2 months prior to expiry of your package. But you cant speak to anyone when you need. There isnt a customer care number to speak to anyone. Email complaint yields no response even after 3 days.
Take care...Beware.....

Odpowiedź od Yupptv
Beware of this cheat company.
Never in my life I heard of paying for subscription and also being spammed with ads. They take money from you and advertisers to the point where the ads take over the entire show. I wrote a similar review and within 24 hours they fixed the issue for the YuppTV app. It went well for 2 days and then it was back to square 1 - Indian and Australian ads take over the shows.
Never renewing subscription ever.
Stop scamming people

Odpowiedź od Yupptv
Mohammed Aseef was great on assisting on my concern and request.
Beware - it’s a scam
I have been with them since 2 years. They called me in Feb to renew; a month before the actual expiry. They speak very nicely and sweetly. I paid for a year.
Once you pay for the year - there is no refund and no turning back.
3 weeks back Sony Liv didn’t work and asked me to pay 36£. It took them 4 days to sort this out.
Again this week it stopped working. Again it took 5 days to resolve.
You have no option to call and connect. You are at the mercy of them to respond on chat whenever they want and they repeatedly ask you the same questions; I told them, I watch the shows on iPad; still they keep asking me this question.
No renewals next year; your customer service is horrible. You can enjoy the subscription I paid this year; not again guys.
Plus the chat agents have the audacity to write to me in bold letters when I ask for a refund. Imagine their audacity- I am the customer who is facing problems and I am bullied because I asked for a refund.
Horrible. Will try and see if there are any customer care tribunals to deal with thugs like them.

Odpowiedź od Yupptv
Mohammed aseef was great and supportive. He resolved my issue immediately.
I had problem in signing in to tv. Mohammed aseef helped me greatly. Thank you alot. Great service
It is a great pleasure discussing my problem
with Mr Mohamed Aseef and his valuable assistant
to settle my complaint. Thank you so much
The assistance from Mohammad Aasif was so prompt and easy to follow. The ossue was resolved within seconds.
It was nice talking to Mr. Mohammad Aseef in live chat for support. I hope my subscription auto renewal will be cancelled.
A blatantly fraud organisation. They have stolen money from my bank account twice just because I gave them my credit card once when I bought their useless service .No response on why they have deducted 400 dollars from my account under false pretext of renewing. . Not once but twice. lodging a police complaint. PLEASE DONT GIVE THEM YOUR CREDIT CARD DETAILS

Odpowiedź od Yupptv
I had some issues but they called & fixed the problems. Good service.

Odpowiedź od Yupptv
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