We have been Yupp TV for over 4-5 years now but this time the experience has been terrible and worst. The Yupp TV sales team very so persistent to keep calling even at odd times to renew the subscript... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
We have been Yupp TV for over 4-5 years now but this time the experience has been terrible and worst. The Yupp TV sales team very so persistent to keep calling even at odd times to renew the subscript... Zobacz więcej
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If you have any questions regarding debits made with your Visa card or the conclusion of a new subscription contract, please contact us immediately by phone. They'll even call you a few times until yo... Zobacz więcej
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What the F is wrong with this company? Taking money out of my account without permission, when I told them last time I will confirm myself when they can take payments. Offered me a deal of £10... Zobacz więcej
I subscribed yesterday. Money deducted immediately but after 24 hrs still cant watch anything. If I click on any show or movie it says "you have to subscribe". But in settings it shows subscribed. I h... Zobacz więcej
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YuppTV is an over-the-top (OTT) content provider for South Asian Content, as live TV, Catch-up TV, and Unlimited Movies all over the globe.
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
i have not renew the package and i had call and ask to renuew , i replied do not need. but with out any concern this company charged £139.99
even though its says£119 for renew.
I had already email them to refund. lets see whats is the out come. But i will not recommend any one. And i will say please do consider before provide the card details to this company.

Odpowiedź od Yupptv
Too much advertisements...coming abnormally inbetween the programmes resulted in missing content... Very irritating... Paying to watch stupid advertisements.

Odpowiedź od Yupptv
The customer service we got from Mohammad Aseef last year and this year is always great. The service is one of the reasons we are still customer here.
Do not subscribe or renew YuppTV anymore. Once paid no customer care or no support from them. They will only ask more money but no proper response/ support

Odpowiedź od Yupptv
Good coordination and commitment of staff member Mr. Mohamed aseef
Mohammad Asif was courteous and quick in processing the annual subscription. Thank you.
After renew couldn’t watch due to activation fee ..Aseef helped to resolve the issue..Really happy and continue to be a happy customer of yupptv
When I renewed my subscription last year, I received a promotional offer of 3 months free. However, during my subscription period, Sun TV was removed from the package, and I was informed that I would need to pay extra to include Sun TV again. I specifically asked if this change would affect my current subscription, and I was assured that it would not. I agreed to pay the additional fee.
Later, I discovered that YuppTV had upgraded me to a new 12-month plan, effectively nullifying the 3 months free deal I had initially received. Despite reaching out to them through various customer support channels, I did not receive helpful assistance. Consequently, I have decided not to renew my subscription further.

Odpowiedź od Yupptv
I have subscribed yearly package on Apr 3 and They didn't shared AHA & SUN tv subscriptions details.
They charged again on Apr 6 from My credit card
Their customer service number is not at all working. Sent couple of emails and No use. They just open a ticket and No one is working on that. This is Ridicules
worst service I have ever experienced.

Odpowiedź od Yupptv
Like many other users have noted, Yupptv renewed my subscription without my authorization or notification. Tried to call the customer service number so many times but the calls get cut off immediately and they don't respond to my ticket via email. I am going to dispute the charge with my CC provider, but we shouldn't let this company go on defrauding the customers. Affected customers should get together and file a Class Action Lawsuit against this company. They used to be good with support calls and reachable, but they have gone rogue.

Odpowiedź od Yupptv
No customer service and not getting for the service paid for

Odpowiedź od Yupptv
They charged my Credit Card without my authorization. Customer care are unreachable. No one is responding on chat and email. No local customer care number and an international call to USA number just connects and disconnects hence wasting our money.

Odpowiedź od Yupptv
Very bad customer Service, without authorizing they are started the billing for next year and could not reach them. Like to rate them in negative

Odpowiedź od Yupptv
I cancelled my subscription. 25th March received an email from Yupptv to confirm that they have cancelled my subscription. April they took £139 out of my credit card without my knowledge. this is fraud.

Odpowiedź od Yupptv
What the F is wrong with this company?
Taking money out of my account without permission, when I told them last time I will confirm myself when they can take payments.
Offered me a deal of £109 but then took £139 without my permission.
Customer service number does not work. I will be going to my bank to get a refund of their transaction today. They can stick it up their behind - worst service I have ever experienced from a streaming company.
EDIT.
They have refunded £30 and honoured the original offer. Review updated
As usual, I am forced to leave a negative review for YuppTV to fix the issue I reported last week. When reported the issue, I received a generic response with a ticket number and a broken promise of an update within 24 hours. My subscribed Flowers TV (Malayalam) has not been working for live and catch-up services since last week, and I am missing all my favourite programmes. YuppTV seems very happy taking my money for a service that I cannot use.
I mentioned in review in the past that this is a fraudulent company and should not be trusted. Despite numerous complaints, they still can’t enhance or invest in their service, they can’t even provide content in HD. If you look at the YuppTV reviews, you can see that one person named Mohammed Aseef is consistently receiving 5 stars, which is suspicious. Beware, this is a scam company and should not be trusted. I have decided not to renew my subscription as they are only interested in viewers’ money. I will find an alternative, as I’m tired of their excuses and poor communication.
They are asking me to share my registered details. There is no option to share except twitter or Facebook. I haven't got neither of them.

Odpowiedź od Yupptv
Very poor, customer service, when you telephone it goes onto voice mail, they say the mail box is full so you get cut off. Another way is to contact via what's app, but no one replies back. This is ridicules!!!! How does a paying customer get in touch with Yupp tv's customer service branch? I am changing over and looking to for similar providers with better customer service now! I urge everyone else do the same… zero customer service !

Odpowiedź od Yupptv
If you gave your credit card details to these frauds, best thing to do is to contact your bank, cancel your card and get a new card number. I stopped using their services from last mid year after they stopped the channels which was promised when package was purchased and cancelled the subscription from their website. Guess what, there is no way to remove the card details from the website. That itself looked like fishy. But didn't bother as they are supposed to get authorization for renewal. Few days ago one asxxxxe called from this shi**y company and asked me to renew subscription. I have told him i dont want your shi**y service anymore and don't call from this company again. The next day i got email stating that my subscription is renewed and my credit card is charged without my consent. I filed a complaint with my credit card company and also going to engage law enforcement agencies against this fraud company. Don't trust the positive reviews here, it may from their own employees.

Odpowiedź od Yupptv
After 3 days of non reception no response from YuppTV other than just sending automated emails. Problem still persists. If this is continues I may have to discontinue the contract and engage another provider

Odpowiedź od Yupptv
Good support received from Mohammed Aseef
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