Yupptv Recenzje 

We have been Yupp TV for over 4-5 years now but this time the experience has been terrible and worst. The Yupp TV sales team very so persistent to keep calling even at odd times to renew the subscription but as soon as i renewed it the whole team including customer support team has disappeared. We have paid for package including Sony Liv and this is already one month passed and the package is not working as paid for. I have regularly contacting them providing screen shot and every information but no one is taking any action from their team and just ignoring message. Clearly it has become a fraud company and only luring customers to sign up the package and disappear once paid. Will not repeat the same mistake now and never joining Yupp TV again.

Nobody should subscribe Yupp Tv
Youu can not contact them
Transmission is unacceptable you can not hear anything

Firstly, I was not any User of Yupptv. I worked as Customer Support in the company.
Once if any person from US,UK,Canada etc is interested in South Asia(indian) content and it filterates through ur Browser web interest, Company gets Notified. Then later Company gets connected to customer and Pitches about subscription with Spectacular Offers. But in most of the cases , if You use Card payment , From second month you will be Autodebited without Notify; Even If you are facing Issue related streaming you will recieve very rare /No reply for Support as company doesnot allow. Company just focuses on More subscribtions and Less support.

Catch up series are pathetic, dont subscribe

YuppTV does not listen to customer concerns and, especially does not honor customer contract. As a customer commented earlier, when you call YuppTV customer service on their WhatsApp number, all agents taking the call have a standard question and even after several complaints no action is taken. Recently in Australia they have started broadcasting Australian advertisements in between Indian TV channels Catch-up serial and reality show episodes. To telecast the advertisements they delete parts of the serial episodes. So the customer cannot see the full serial episodes on Catch-up. This is a breach of customer contract. Several complaints have been made including video evidence of the Australian advertisements as requested by the YuppTV agent but no action taken up to this date. YuppTV should be reported to the Australian government customer protection authority for breaching the customer contact and take legal action as the commission did for Amazon Prime.
YuppTV should not be allowed to operate in Australia.

I have been a loyal YuppTV customer since 2017 and currently hold long-term subscriptions (YuppTV paid until May 2027 and SonyLIV until Jan 2027). Despite my years of loyalty and paying an extra £7 in April to activate my new TCL TV alongside my two LG TVs, the service has become unacceptable.

Forced Ads on Paid Accounts: I am now seeing intrusive local UK advertisements, on both Live & Catch-up TV - something that should never happen on a paid subscription. I sent video proof to support over a week ago, was promised a fix within 24 hours, and nothing has been done.

Greedy Glitches: Whenever I try to click the final 30-minute slot of any day's Catch-up stream, the app prompts me to pay an extra fee. I submitted screenshots of this glitch, but it remains unfixed.

Non-Existent Customer Support: They have completely shut down phone support in the UK, and trying to get help via WhatsApp is an absolute nightmare—unresponsive and completely unhelpful.

It is clear that YuppTV no longer values long-term customers. Once my subscriptions end, I will not be renewing, nor will I ever recommend them to friends or family. Avoid this service until they fix their technical glitches and restore actual customer support!

I wrote a review last week and the business replied asking for details. Despite giving details they don’t reply. It is just a standard reply from them but they don’t really look into your problems. The support has said some one will get in touch within 24 hours but no one will contact you. Just a scam response from them pretending to look into the problem

The worst channels ,can't even have any channels ,just basic ,horrible and disgusting, waste of money

Awful app, non-existent customer support. They will only be available when its time to take your money. Avoid like the plague

I subscribed yesterday. Money deducted immediately but after 24 hrs still cant watch anything. If I click on any show or movie it says "you have to subscribe". But in settings it shows subscribed. I have raised the issue on their whats app complaint chat. No response.

Pathetic customer service . It took 5 days to get my tv working. It was working good earlier. There seems to be software bug by which I always got message stating pay 58 even though I m logged in from single tv

Since June 25, I've contacted YuppTV by email and WhatsApp almost daily with no resolution. I pay for an annual subscription, but the service doesn't work. Every day I'm asked for the same details and told my issue has been "escalated," yet nothing is fixed. I've requested a refund so I can switch to a provider that actually provides a service. Extremely poor customer support.

They keeping charging when I ask already email to unsubscribe me from their website but they never responded with solution ,just create claim and they are fraud so stay away from this Website or app . I'll definitely be putting on my YouTube so they don't scam other people like did to me and no phone number either what is a scam

Deducted the amount from my card automatically without asking my consent. even though it was only 2 euros, i see it as a significant breach of my privacy and security.

Big time scammers Yupptv.
YuppTV is running a systematic billing trap and ghosting customers.I cancelled my subscription mid-June and was told my service would end on June 30th. Instead, YuppTV unauthorized-charged my card $35 USD after the cancellation date. When I caught the error and demanded my money back, they only issued a partial refund of $29 USD, intentionally withholding the remaining $6.Their claim of "24/7 support" is completely fraudulent. I have tried calling their US customer support number at 9 PM, midnight, and 6 AM, and every single time you are met with an automated recording stating "everyone is busy" before the system cuts you off. They have completely ignored my WhatsApp customer service messages for over 10 hours. I suspect they have now blocked my phone number entirely to avoid resolving this dispute.Keeping $6 from thousands of cancelling users is an illegal, deceptive business practice to skim money.
Worst tv streaming service. Dont have cancelation option through your profile. They want to contact them for cancellation. Charge ridiculous amount.
Even after cancellation and deletion of account they are sending emails for next month payment cycle and charged my card.
Poor customer service. Poor interface.
When asked for refund. They didnot refund full amount. Did not give clear information on why full amount was not refunded.

Uday Nandan Reddy is running an organised scam

One of the waste service.. always glitching and catchup will not work..customer service not at all response and once in a while that too mid night they will respond and that time if I didn’t reply they will close the issue, that is their trick to not solve the issues.. Iam highly recommend pls don’t go to this yupp tv services.

Since march YuppTv hadn’t put right the program as we in UK ARE AT BRITISH SUMMER TIME now and their broadcast is in EUROPEAN TIMING.
YuppTV claim they are the biggest internet providers for the South Asia in the world What is the point being big when you cannot rectify the problems since March I have so many times complained and also on their Whatsup website and customer support services and the answer I get is one of our technician will get to me within 24hours. Since March I haven’t received any response.
THE CEO MR. REDDY does not want to help but hoodwinked his customers. He only wants to make money. I have a contract ongoing for more than 7years and this is how they treat their customers. Mr. REDDY stop sugar coating to your customers through TRUST PILOT because you have lost my support
Dhirajlal Shah

I don’t even want to give this one star rating.. They don’t deserve any star. They provide a disgusting service. They will only call you when they need the money, to renew subscription, but when you have a problem with their service you are left hanging. Please do not join YuppTV or renew your subscription with them. Other providers are so much better and hassle free. I’ve had an issue for over a week now and have emailed them, WhatsApping them almost everyday but no proper response. If you WhatsApp them they will reply like 12 hours later and if you don’t reply within a certain time frame you need to start all over again… if you email them, you will get an acknowledgment saying someone will get back to you in 24 hours but nothing ever happens. PLEASE DO NOT WASTE YOIR MONEY. You will definitely get a problem and when you do, they will not be of any help. People sitting on the other side are useless. They don’t know what they are doing either.

Absolutely the worst customer service experience I have ever encountered.

My elderly parents, who live an hour away from me, asked for help because their YuppTV app would not load. I spent over an hour troubleshooting—verifying their internet connection, uninstalling and reinstalling the app, clearing cache and data, and following all recommended steps on their Fire TV.

After exhausting these options, I contacted YuppTV customer support. Unfortunately, the agent was dismissive and unwilling to listen. I was told to record videos and communicate via WhatsApp, which I did promptly. It then took nearly 50 minutes for someone to respond, only to ask a basic question: whether I was in front of the TV.

By that point, I had to leave due to the time already spent. I explained everything I had tried and asked for clear, step-by-step guidance since my husband—who usually handles these technical issues—was out of town. Instead of offering support, I received the following response:

“For further troubleshooting, more technical knowledge is needed at the user end. Please contact us when your husband, who is techy, is available.”

This response was not only unhelpful but also unprofessional and dismissive. I made it clear that I had already:
- Uninstalled and reinstalled the app
- Recorded and shared troubleshooting videos
- Followed detailed steps within Fire TV settings, including clearing cache, clearing data, and force stopping the app

Despite my efforts, I had to repeatedly ask for next steps before the agent finally provided any meaningful guidance.

Now, I will need to return next weekend and start this entire process over again.

YuppTV, this level of customer service is unacceptable. You need to hire representatives who are willing to assist customers respectfully and competently, regardless of their of their technical background.

If you have any questions regarding debits made with your Visa card or the conclusion of a new subscription contract, please contact us immediately by phone. They'll even call you a few times until you've subscribed. But if you've finished that and then have a problem with the TV and try to reach someone, you'll be left godless.It's made difficult for customers to delete their old accounts; instead, they have to contact them via email, and nobody ever replies anyway. They're all rolling in dough, I guess.