YourRepair Recenzje 

23 942
•
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Easy to set up, recommended by a family member. After an outrageous 65% increase from British Gas on a 4 year old boiler and no call outs, I got this at a competitive price locked in for 3 years so no... Zobacz więcej

Oceniono na 5 z 5

The engineer arrived on time. He volunteered to wear shoe covers. He worked tidily and did not make a mess. He kept me updated on what he was doing as he worked and he double-checked that the boiler w... Zobacz więcej

Oceniono na 5 z 5

Reported the fault and engineer visit was quickly arranged. The engineer phoned ahead to say what time he would arrive. He arrived promptly and Soon sorted the problem. He was friendly, efficient... Zobacz więcej

Oceniono na 5 z 5

I rang regarding my renewal. I had a call back within 10 minutes. The gentleman I spoke to was very helpful and understanding. I have been with the company a number of years and always found their cus... Zobacz więcej

Informacje dotyczące firmy

  1. Bojlery i ogrzewanie
  2. również w kategorii:
  3. Hydraulik

Napisane przez firmę

Boiler & Home Emergency Cover

Napisane przez firmę

Avoid Expensive Repair Bills...
We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
3 Year Fixed Price
No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
Instant Cover
When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
Free Boiler Service
To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
Unlimited Claims
You can claim as many times as you like and there's no limit on the value of each claim.
All Parts & Labour
All parts labour and call out charges are included in your monthly plan.
24 Hour Callouts
Our UK based emergency claims line is open 24 hours a day, 365 days a year.
Boiler Replacement Promise
Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
Manufacturer Repairs
We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

24 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(23 942)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5576

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Sarah was very helpful and friendly

Sarah was very helpful and friendly. She retained me as a customer with YourRepair because of the service she provided.

22 października 2026
Opinia niezależna
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Odpowiedź od YourRepair

We appreciate your wonderful feedback and 5-star rating! We are delighted to hear that our team member provided such friendly and helpful support, and we are so grateful for your decision to remain a valued customer with us.

Oceniono na 3 z 5

Customer Service has been in touch.

You sign your aging and slightly dotty mother up to Your Repair for peace of mind as you live 300 miles away. You try to book her boiler service 4 times. Finally you get a date: 10th October. You assume, because mum doesn't phone to say theirs a problem, and that no-one emailed you, that it's all gone smoothly and that no-one emailed you BECAUSE YOU TRUSTED THEM. Today 22nd Oct, Mum has just called to say she has no heating & no-one turned up on the 10th.
I am updating my review and giving three stars as Customer Service has been in touch. Mums heating is on, but a new part is needed for her boiler. I've had the apology for the original poor service, and Alfie is organising for an engineer to replace the part. Will increase the rating when everything is fully resolved to my satisfaction.

22 października 2026
Opinia niezależna
Logo YourRepair

Odpowiedź od YourRepair

Hello,

Thank you for your enquiry.
One of our agents will reach out to you to discuss this further.

Kind Regards,
YourRepair

Oceniono na 5 z 5

I've recently had an issue with both my…

I've recently had an issue with both my boiler and toilet. Your Repair handled it efficiently and quickly the customer service is excellent and I can't rate them highly enough.

22 października 2026
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Odpowiedź od YourRepair

We are glad you enjoyed your

Oceniono na 5 z 5

Efficient service

Engineer arrived on time and carried out the boiler service. Clean work. Good communication from Joeys boiler service.

19 października 2026
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Odpowiedź od YourRepair

We are delighted to hear that our engineer arrived promptly and maintained a tidy workspace while servicing your boiler. Thank you for your positive feedback regarding our clear communication and for the wonderful five-star rating!

Oceniono na 5 z 5

Repairer Ryan was extremely friendly

Repairer Ryan was extremely friendly, professional and helpful.
He worked very cleanly and explained what he was doing in a clear manner. He also answered all the questions I had concisely

22 października 2026
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Odpowiedź od YourRepair

We appreciate your positive feedback and 5-star rating! We're delighted to hear that our engineer was friendly, professional, and helpful. It is wonderful to know that he worked tidily, explained the process clearly, and answered all of your questions thoroughly.

Oceniono na 5 z 5

Polite

Polite, helpful and efficient

19 października 2026
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Odpowiedź od YourRepair

We are so glad you found our service to be courteous, supportive, and prompt. We truly appreciate your wonderful feedback and 5-star rating!

Oceniono na 5 z 5

I was impressed that YourRepair…

I was impressed that YourRepair appointed a Vailant Engineer to fix ignition faults on my Boiler. YourRepair also ensured the Engineer was available for the one day my tenant was available.

21 października 2026
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Odpowiedź od YourRepair

We appreciate your positive feedback and 5-star rating! We are delighted to hear that we could arrange for a specialist manufacturer engineer to resolve the boiler issues on the specific day that suited your tenant's schedule.

Oceniono na 1 z 5

So hard to cancel contract

I’ve never had such a ridiculously complex experience trying to cancel a contract.

I moved house and supplied several pieces of evidence, only to be repeatedly told they were unsatisfactory. The amount of personal information this company required just to establish that I’d moved was completely excessive.

I managed to cancel my internet, water, council tax, energy bills and practically everything else with ease. Yet somehow, cancelling boiler cover became the most difficult part of moving house.

Of course they need to verify a change of address, but there’s a difference between reasonable checks and making the whole process unnecessarily difficult. In my experience, this went well beyond reasonable and is clearly a way to capture more money from you.

An absolute waste of time and a thoroughly frustrating experience.

Avoid at all costs.

21 października 2026
Opinia niezależna
Logo YourRepair

Odpowiedź od YourRepair

Hello,

Thank you for your enquiry.
One of our agents will reach out to you to discuss this further.

Kind Regards,
YourRepair

Oceniono na 5 z 5

Engineers arrived on time and were…

Engineers arrived on time and were speedy, efficent and friendly

15 października 2026
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Odpowiedź od YourRepair

We appreciate your feedback. We're delighted to hear that our engineers arrived punctually and provided a prompt, effective, and pleasant service.

Oceniono na 5 z 5

Found this company to be very easy to…

Found this company to be very easy to deal with whenever I have had my annual renewal, annual service or any repairs. Highly recommend them and thanks to Sarah for her support in my latest renewal.

21 października 2026
Opinia niezależna
Logo YourRepair

Odpowiedź od YourRepair

We appreciate your positive feedback and 5-star rating! We're delighted to hear that you find us so easy to deal with for your annual services, renewals, and repairs. It is wonderful to know that our team member provided such great support during your recent renewal, and we truly appreciate your high recommendation.

Oceniono na 5 z 5

New customer

Only just signed up by so far customer service are very good

21 października 2026
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Odpowiedź od YourRepair

We are so glad to hear that you have recently joined us! We're also glad that our team provided excellent support for your new account. Thank you.

Oceniono na 5 z 5

Alex was excellent and was very…

Alex was excellent and was very professional

21 października 2026
Opinia niezależna
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Odpowiedź od YourRepair

We appreciate your positive feedback! We're delighted to hear that our team member was highly professional and provided you with excellent service.

Oceniono na 5 z 5

New heating policy

I spoke to Ryan and he was extremely helpful and pleasant to deal with in setting up an account

21 października 2026
Opinia niezależna
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Odpowiedź od YourRepair

We're delighted to hear that our team member was so helpful and pleasant when assisting you with setting up your new account. Thank you for your wonderful 5-star review!

Oceniono na 5 z 5

good service

21 października 2026
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Odpowiedź od YourRepair

Thank you so much for taking the time to leave us such kind words. We’re really pleased to hear you were happy with the service, and it’s lovely to know the team looked after you well.

Oceniono na 5 z 5

Spoke with Jodie from customer care to…

Spoke with Jodie from customer care to try and cancel policy, she was extremely helpfull and professional. Never cancelled policy as she reassured me my concern was a one off.
Thanks Jodie, great help

20 października 2026
Opinia niezależna
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Odpowiedź od YourRepair

We appreciate your positive feedback and 5-star rating! We're delighted to hear that our customer care team was extremely helpful and professional in addressing your concerns, and we are so glad we could reassure you and keep you as a valued customer.

Oceniono na 5 z 5

Excellent service provided by the call…

Excellent service provided by the call handler today…And have always been given great service by YourRepair too.

21 października 2026
Opinia niezależna
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Odpowiedź od YourRepair

We appreciate your positive feedback and 5-star rating! We are delighted to hear that you received excellent service from our call handler today and that you have consistently experienced great support from us.

Oceniono na 5 z 5

Annual Boiler Service

Our annual boiler service was scheduled and completed on time. The contractor appointed was tidy, friendly and helpful.

20 października 2026
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Odpowiedź od YourRepair

We are delighted to hear that your annual boiler service was completed right on schedule and that our appointed contractor was tidy, friendly, and helpful throughout the visit. Thank you so much for taking the time to share your positive experience and for giving us a 5-star rating!

Oceniono na 5 z 5

Would definitely recommend this…

Would definitely recommend this business.
Very helpful and efficient at all time.

20 października 2026
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Odpowiedź od YourRepair

We appreciate your feedback! We are delighted to hear that you found our team to be consistently supportive and prompt, and we truly thank you for your kind recommendation.

Oceniono na 5 z 5

Good service on phone and appointment…

Good service on phone and appointment was kept
Engineer very professional
Good outcome

21 października 2026
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Odpowiedź od YourRepair

We appreciate your feedback. We're delighted to hear that you received great service over the phone, your appointment went as planned, and our engineer's professionalism led to a successful result.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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