Service carried out in the year with no trouble.. The customer service when called upon was great. Very efficient, helpful and understanding speaking to a Lady called Alex who is a credit to her posit... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Got my renewal through as have been a customer for 3 years. I was able to get my renewal reduced in line with what a new customer pays, so very happy with service from Alex in sorting that out. Never... Zobacz więcej
Easy to set up, recommended by a family member. After an outrageous 65% increase from British Gas on a 4 year old boiler and no call outs, I got this at a competitive price locked in for 3 years so no... Zobacz więcej
Reakcja na opinię
Alex is a credit to your repair, Alex should be given a pay rise especially with the 'price of fuel', matter dealt with efficiently with the utmost courtesy, can't wait to speak to her again. Thank yo... Zobacz więcej
Informacje dotyczące firmy
- Bojlery i ogrzewanie
- również w kategorii:
- Hydraulik
Napisane przez firmę
Boiler & Home Emergency Cover
Napisane przez firmę
- Avoid Expensive Repair Bills...
- We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
- 3 Year Fixed Price
- No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
- Instant Cover
- When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
- Free Boiler Service
- To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
- Unlimited Claims
- You can claim as many times as you like and there's no limit on the value of each claim.
- All Parts & Labour
- All parts labour and call out charges are included in your monthly plan.
- 24 Hour Callouts
- Our UK based emergency claims line is open 24 hours a day, 365 days a year.
- Boiler Replacement Promise
- Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
- Manufacturer Repairs
- We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers
Dane kontaktowe
Zjednoczone Królestwo
- 0330 223 4422
- customerservice@yourrepair.co.uk
- www.yourrepair.co.uk
4,7
Doskonała
24 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to set up
Easy to set up, recommended by a family member. After an outrageous 65% increase from British Gas on a 4 year old boiler and no call outs, I got this at a competitive price locked in for 3 years so no nasty surprises for the next few years.
26 października 2026
Odpowiedź od YourRepair
We are glad you enjoyed your experience with our straightforward setup process. It is wonderful that a family recommendation led you to us, and we look forward to assisting you with future enquiries!
Kind regards,
YourRepair
They are a really good
They are a really good company always ready to help. I have been with them for a few years and have never had a problem. Highly recommended.
20 października 2026
Odpowiedź od YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that you have enjoyed a seamless experience with us over the years and that our team is always ready to assist you. Thank you for highly recommending our services.
Kind regards,
YourRepair
Do Not use this company!!
We have had no hot water or central heating for over 4 weeks now!! We have had 2 engineers come and see our boiler the first engineer said he would return, and arranged to come back and fix it 5 days after his initial visit, He never turned up, and he would not answer our calls.
The second engineer came out 3 times, each time stating the boiler needed different parts replacing, which he did, STILL no hot water!!! He came out today and has now advised that the system needs flushing and a new filter fitting which he doesn’t do!!!
We are now over 4 weeks later, we have NO access to hot water or heating and it’s now getting really cold outside. We are Absolutely disgusted and incensed by the total lack of inadequate service we have received, we are no further forward than we were 4 weeks ago, my question is, why did he need replace 2 parts, that obviously didn’t need replacing anyway?!!
! I have had to chase your repair every time the engineer came out to ensure we weren’t just left!! I would NEVER recommend this company to anyone. Our experience has been absolutely horrendous, It’s disgusting we have been left now without any resolution and no access to hot water or heating still.
The engineer messaged us to let us know that the flushing service isn’t covered on our policy, which is fair enough, The thing that is totally unacceptable is that we haven’t even been contacted by your repair to advise or discuss this matter with us, or provide us with any help in finding another engineer who offers the boiler flushing service. It’s Totally unacceptable that they just leave people like this
26 października 2026
Opinia niezależna
Odpowiedź od YourRepair
Hello,
Thank you for your feedback, and for taking the time to speak with us. We’re sorry to hear about your experience and the delays you’ve had. We understand how difficult it is to be without heating and hot water, particularly at this time of year.
As discussed, we’ve arranged for the manufacturer to attend and independently assess the issues. We’ll continue to oversee this and will keep you updated directly.
Kind regards,
YourRepair
Lovely lady nice to be able to clearly…
Lovely lady nice to be able to clearly understand what is being said gave all details needed very pleasant lady
26 października 2026
Odpowiedź od YourRepair
We are delighted to hear that our team member was so pleasant and provided clear, detailed information. It is wonderful to know that everything was explained so well, and we truly appreciate your lovely feedback and 5-star rating!
Kind regards,
YourRepair
Arrangements were easy
Arrangements were easy. Whether it's good value remains to be seen.
26 października 2026
Opinia niezależna
Odpowiedź od YourRepair
We appreciate your feedback and are glad our process was easy. We hope our service proves to be a great value for you and we look forward to assisting you with future enquiries.
Kind regards,
YourRepair
my renewal
I rang regarding my renewal. I had a call back within 10 minutes. The gentleman I spoke to was very helpful and understanding. I have been with the company a number of years and always found their customer service very good. It’s always good to be able to speak to someone which is quite rare these days.
26 października 2026
Opinia niezależna
Odpowiedź od YourRepair
We appreciate your positive feedback and 5-star rating! We are delighted to hear that you received a prompt call back and that our team member was so helpful and understanding during your renewal. Thank you for your continued loyalty over the years; we look forward to assisting you again in the future.
Kind regards,
YourRepair
Ryan was very good answered all the…
Ryan was very good answered all the questions i had very knowledgeable and professional10/10
26 października 2026
Opinia niezależna
Odpowiedź od YourRepair
We are delighted to hear that our team member was so knowledgeable and professional when answering all of your questions. Thank you for sharing your fantastic rating and positive feedback with us!
Kind regards,
YourRepair
Absolutely amazing service ,and…
Absolutely amazing service ,and engineer sorted the problem with in a day of me calling they got one sorted straight away
23 października 2026
Odpowiedź od YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that we could arrange a visit so quickly and that our engineer resolved the issue within a single day of your call.
Kind regards,
YourRepair
A very professional company with great…
A very professional company with great communication.
23 października 2026
Odpowiedź od YourRepair
We are thrilled to hear that you experienced such high levels of professionalism and clear communication from our engineer. Thank you so much for sharing your positive feedback and for the wonderful five-star rating!
Kind regards,
YourRepair
Good package at a readable price with…
Good package at a reasonable price with good reviews too, look forward to peace of mind knowing if anything happens with the combi boiler it’s all covered
24 października 2026
Odpowiedź od YourRepair
Thank you for sharing your positive feedback! We are thrilled to hear that you found our packages to be both highly rated and reasonably priced.
Kind regards,
YourRepair
So straight forward to complet
25 października 2026
Odpowiedź od YourRepair
We are glad you enjoyed your experience setting up your policy. We love that our process was easy for you, and look forward to assisting you with any future enquiries!
Kind regards,
YourRepair
A very smooth running operation.
A very smooth running operation.
Engineer arrives on time, carries out his work and provides certificate and any advice. Booking an appointment is straightforward too.
23 października 2026
Odpowiedź od YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that you found booking your appointment straightforward, and that our engineer arrived on time to efficiently complete the work.
We have shared your comments with the engineer directly.
Kind regards,
YourRepair
Odpowiedź od YourRepair
Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced fast and high-quality assistance from our engineer. We truly appreciate your feedback.
Kind regards,
YourRepair
Odpowiedź od YourRepair
Thank you for your 5 star review! We're so glad you found excellent value with your plan, and look forward to assisting you in the future.
Kind regards,
YourRepair
Terrible company
Terrible company. They have auto renewal on with extortionate costs.
I was overseas with the British Army with limited comms - when i got back to the UK - I tried to cancel my contract and they didn't care.
When i said I would go to the ombudsman - they laughed and said we’re not regulated.
24 października 2026
Opinia niezależna
Odpowiedź od YourRepair
Hello,
Thank you for taking the time to leave us a review.
We would love to look into this further but we are unable to locate your account. Please email your details to aftercare@yourrepair.co.uk, and we can investigate.
Kind regards,
YourRepair customer service team
Really quick response to my repair
Really quick response to my repair, the engineer almost immediately identified the problem and repair done right away. The Engineers (Kosiwarm) were polite and friendly. A great service.
24 października 2026
Odpowiedź od YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our team responded so quickly, diagnosed the issue immediately, and completed the work on the spot.
We have shared your wonderful feedback with the engineer directly.
Kind regards,
YourRepair
Excellent customer service
Excellent customer service, really friendly person at the end of a phone talking through all the options and answering all questions fully. Would definitely recomend
24 października 2026
Odpowiedź od YourRepair
We appreciate your positive feedback and 5-star rating! We are delighted to hear that our team member provided such a friendly and helpful service over the phone, taking the time to guide you through all your options and address each of your questions. Your high recommendation means a lot to us.
Kind regards,
YourRepair
Very helpful
Very helpful, understandable and detailed explanation of all the options available
21 października 2026
Opinia niezależna
Odpowiedź od YourRepair
We're delighted to hear that you received a clear and thorough breakdown of all your choices. Thank you so much for sharing your positive feedback with us!
Kind regards,
YourRepair
First rate boiler service
The engineer arrived on time. He volunteered to wear shoe covers. He worked tidily and did not make a mess. He kept me updated on what he was doing as he worked and he double-checked that the boiler was working correctly before leaving. He was friendly and personable. Could not have had a better experience with my boiler service.
21 października 2026
Odpowiedź od YourRepair
We appreciate your positive feedback and 5-star rating! We are delighted to hear that our engineer provided such a tidy, polite, and thorough service while keeping you well informed throughout his visit.
We have shared your kind feedback with the engineer.
Kind regards,
YourRepair
I gave up with this company and glad to…
I gave up with this company and glad to be leaving them as they are absolutely shocking to deal with.
As a 72 year old I thought wrongly that they would be more considerate with fixing a problem but how wrong was I . You live and learn from your experience.
Avoid this lot as they don't give a toss once they have your money.
24 października 2026
Opinia niezależna
Odpowiedź od YourRepair
Hello David,
Thank you for your further feedback. We’ve been trying to contact you to talk this through and see how we can help, but we haven’t been able to reach you. Could you please call us on 0330 223 4422 so we can look into it further?
Kind regards,
YourRepair
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.