Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację4 Union Street, SA1 3EE Swansea, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jacob was excellent, talked us through all the options and guided us through all the steps to have everything set up. Moving 2 contracts over took a while which is a Vodafone issue not his fault!
Reakcja na opinię
The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable assistan... Zobacz więcej
Reakcja na opinię
Great customer service from Katie in Vodafone Swansea store. Helped transfer my 3 account to a new mobile and assisted and advised with the setting up of home broadband contract. Very pleasant and i... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Swansea
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
4 Union Street, SA1 3EE, Swansea, Zjednoczone Królestwo
4,9
Doskonała
252 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great service
Great service
Grant helped us through purchase
He was clear and concise
He was very helpful and informative
Very personable
29 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Jayne,
Thanks for the lovely review and fantastic support for agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone served by Owain very helpful…
New phone served by Owain very helpful made the experience so stress free
Thanks
27 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Stevens,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from owain can't…
Excellent service from owain can't recommend him enough
27 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Leighton,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service
Katie was really helpful in sorting out my new phone in and out in less than 15 mins. Great customer service all round
17 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Aaron,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie provided exceptional customer…
Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with patience, and made the whole experience easy and stress-free. It's clear she takes pride in her work and truly cares about her customers. She's a real credit to the team, and I hope her excellent service is recognised. Thank you, Katie!
17 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Sammina,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service and very…
Excellent customer service and very informative. Katie definitely knew what she wa talking about
Thankyou Katie 😀
1 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Joan,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ewan was an amazing help he dealt with…
Ewan was an amazing help he dealt with my problems quickly and professionally
25 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was amazing and helped me find a…
Katie was amazing and helped me find a new phone, contract and helped me transfer my data to my new phone and helped to transfer my old phone to my daughter.
20 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Tracy,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was amazing today
Katie was amazing today , and saved me money per month , will be returning to the shop in future
10 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Sarah,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I live above a shop in Swansea high…
I live above a shop in Swansea high street and most days my signal and internet is unusable. The signal is mainly unusable in most of the town centre. I'm paying £40 o month for a network that's unusable most days. Please get your act together Vodafone. Please please please 🥺
6 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey there,
I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
I took my elderly mother into the…
I took my elderly mother into the Vodaphone store in Swansea and was served by Joey , he provided excellent customer service and almost fixed all of the issues with her phone . She really needs an upgrade which she will do this week
26 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Customer for over 2 decades ...speaks for itself !
Always had fantastic service, network and customer service , makes a change for a company to reward customers for staying with them whilst up holding a great service , no pressure to upgrade , every effort in saving me money rather than empty incentives , Maddie went the extra mile on everything 🙏🏻💖
9 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Jessica,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie seemed very cheerful and helpful
Katie seemed very cheerful and helpful. I doubt it was her fault the process took awhile so overall great experience
25 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Katie is the most welcoming and warm…
Katie is the most welcoming and warm advisor we’ve met. Very patient and helpful - even with our boisterous children in tow.
25 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Elise,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Swansea
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very professional information and…
Very professional information and advice from Maddie. Was informed of the range of suitable products available but was not pushed into making unnecessary purchases.
21 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Ljw,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie helped fixed a problem with my…
Katie helped fixed a problem with my phone and was helpful she even sorted me out with a new cheaper contract.
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Nicola,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mobile WiFi
Hussein was very helpful, easy rolling contract set up quickly and installed Sim into the dongle ready for use.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Steve
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Joey was excellent
Joey was excellent, he brought my bill down by at least £25, while sorting me a better package as well as a new tablet I cannot fault him a single bit, plus he is going 2 sort out my old tablet so I don't have 2 figure it out myself
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey Antony,
Thanks for the lovely review and fantastic support for Joey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jakub was very helpful
Jakub was very helpful, visited the vodaphone store in Swansea and jakub was able to sort me out a good deal
30 marca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Swansea
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.