Vodafone UK - Swansea Recenzje 

262
•
Wynik TrustScore: 5 na 5

4,9

4 Union Street, SA1 3EE Swansea, GB

•

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me fi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

If I could give Sophie at the Swansea city branch 6 stars I would. The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .

Reakcja na opinię

Oceniono na 5 z 5

Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 4 Union Street, SA1 3EE, Swansea, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

262 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(262)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 851

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Fantastic service by Sophie

If I could give Sophie at the Swansea city branch 6 stars I would.
The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .

28 września 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Ceri,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful

Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks Katie!

26 września 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Colleen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Really helpful and friendly staff

Really helpful and friendly staff. Massive thanks to Sophie for helping me with my bill which I was confused over.

21 września 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Zoe,
Thanks for the lovely review and fantastic support for Staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great Experience

Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me find the right device and tariff for me and explained everything really well.

Really happy with the service and definitely a 5-star experience. Scott has definitely made me a loyal customer of this store. Thanks again!

21 września 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Berto ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jacob was very professional and…

Jacob was very professional and supportive and made my interaction effortless.

19 września 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Glenys,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you Hussein

Thank you Hussein, Dan & Scott for all your help over the past few weeks with a new device and SIM only plan, brilliant customer service. You are a great team! Thank you!

16 września 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Cath,

Thanks for the lovely review and fantastic support for Hussein.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Grant was so knowledgeable

Grant was so knowledgeable, friendly and easy to talk to. Took my clueless, menopausal bumbling in his stride. Very happy with my new deal. Definitely recommend.

14 września 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Helen,

Thanks for the lovely review and fantastic support for Grant .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Katie..

Katie... amazing service.. very happy.. friendly and helpfull

12 września 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Andrea

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Louis & the rest of the staff were…

Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again

9 września 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hi Roy, thank you so much for your wonderful review and the amazing support you’ve shown for Louis, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Oceniono na 5 z 5

Great help and service from Rowan and…

Great help and service from Rowan and Louie!

9 września 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I liked the friendly welcome

I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would recommend visiting this store.

7 września 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hi Barry. This is fantastic to hear! We really appreciate the feedback and are delighted that our team member provided such helpful and understanding service.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Oceniono na 5 z 5

Great customer service by Sophie

Great customer service by Sophie, professional, friendly and was able to meet all my needs. Great overall upgrading experience.

28 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Kathryn

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Had a great experience got new sim with…

Had a great experience got new sim with fab customer service friendly staff named Louis highly recommended

26 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hi Maria, thank you so much for your wonderful review and the amazing support you’ve shown for Louis , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Oceniono na 5 z 5

Went into the Swansea Vodafone store…

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that she understood and together they found the perfect upgrade for her. It's nice when you find someone and somewhere where you don't think they are selling you something for the sake of it but are selling you it because they care.

22 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

"Hey Lisa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Oceniono na 5 z 5

I am not the best with technology and…

I am not the best with technology and needed some help and was served by Dan who simplified everything for me and made everything very easy to understand! Tha j trust!

24 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jacob was excellent

Jacob was excellent, talked us through all the options and guided us through all the steps to have everything set up. Moving 2 contracts over took a while which is a Vodafone issue not his fault!

22 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Zak,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great customer service from Katie in…

Great customer service from Katie in Vodafone Swansea store.
Helped transfer my 3 account to a new mobile and assisted and advised with the setting up of home broadband contract. Very pleasant and informative employee.

21 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Jon,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Scott and Ewan both were extremely…

Scott and Ewan both were extremely helpful went above beyond throughout such a stressful time made everything run smoothly after issues with migration, finally left store satisfied 😊

18 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Karly,

Thanks for the lovely review and fantastic support for Scott and Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Came in with phone malware and Dan…

Came in with phone malware and Dan fixed it for me. Great service!

17 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Sheila,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent customer service from Ryan

Excellent customer service from Ryan, excellent advice very helpful.

14 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Andrea,

Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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