Vodafone UK - Swansea Recenzje 

253
Wynik TrustScore: 5 na 5

4,9

4 Union Street, SA1 3EE Swansea, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... Zobacz więcej

Oceniono na 5 z 5

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable assistan... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 4 Union Street, SA1 3EE, Swansea, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

253 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(253)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 694

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Katie

Katie
Very helpful making it an easy experince for me. Lovely lady xx

4 lutego 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Jane,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great Job Ethan

Went in to the store with a phone issue, Ethan Lin was extremely helpful and help me find a great deal, thanks

27 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Onyinye,

Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Katie was so welcoming as soon as we…

Katie was so welcoming as soon as we walked into the store. She was very helpful and knowledgeable, absolutely fantastic!

31 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Rachel,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Rowan was very knowledgeable and…

Rowan was very knowledgeable and helpful i would highly recommend visiting for help with purchasing mobile or broadband

17 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Katie was brilliant

Katie was brilliant

6 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey siss,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Katie was exceptional

Katie was exceptional, so professional and helped so much .

5 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Katie in the Swansea store was a…

Katie in the Swansea store was a massive help and help led me to save a lot of money on our monthly bill!

3 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Katharine,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Katie was superbly well informed and…

Katie was superbly well informed and able to provide a high standard of professional skills knowledge and understanding of our needs and requirements.She really sorted out our

3 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Alison,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Helpful Worker

Ethan L was very helpful and gave me a great deal

27 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Nnaemeka,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Katie was fantastic

Katie was fantastic, great customer service and advice, Thank you!

30 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Daniel,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again
Vodafone Social Media Team

Oceniono na 5 z 5

Samsung upgrade by Maddie.

I was served by Maddie who made the process of finding the replacement Samsung phone for my old quick and easy, explaining the differences between the versions of the model I wanted. Maddie also found me the best deal for what I needed. Excellent service.

15 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Ian,

Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I had Katie’s help me today and what a…

I had Katie’s help me today and what a pleasant time I had with her so quick and give me the best deal I wanted to upgrade today. Excellent service with her

16 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Nicola,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Katie was amazing and made sure we got…

Katie was amazing and made sure we got everything we needed she went above and beyond for me.

13 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey leah,
 
Thanks for the lovely review and fantastic support for Katie.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Incredibly helpful and friendly.

9 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hi Lesley,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great staff

Picked up my new phone on Wednesday from the Vodafone shop in Swansea. I'm not very good with technology but was very impressed with Ewan that served me. Very polite, patient with my questions and so helpful.

Thank you Ewan.

3 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Sandra,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ewan was a great help very polite can’t…

Ewan was a great help very polite can’t thank him enough

2 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Andrew,

Thanks for the lovely review and fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Top service from rowan

Top service from rowan, lovely gentleman.

28 listopada 2025
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Amazing such lovely service with the…

Amazing such lovely service with the great staff at the store Ethan was so helpful and everything was done professionally

22 listopada 2025
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Hazal,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

We visited the Vodafone store in…

We visited the Vodafone store in Swansea yesterday and were helped by Maddie a lovely assistant who was so friendly, helpful and polite. Nothing was too much trouble for Maddie and she helped my husband and myself with our phone contracts and had so much patience with us. Every store needs a Maddie.

21 listopada 2025
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hey Pam,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Vodafone Swansea

Been with Vodafone for over 30 years. Today I upgraded 3 phones with Ewan. He was very knowledgeable and discussed plans and eligible discounts. He was very efficient and clearly knew his stuff. Very pleased

20 listopada 2025
Opinia niezależna
Logo Vodafone UK - Swansea

Odpowiedź od Vodafone UK - Swansea

Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Doświadczenie Trustpilot

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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