Vodafone UK - Sunderland Recenzje 

176
Wynik TrustScore: 5 na 5

4,8

40A The Bridges, SR1 3LB Sunderland, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I visited the Sunderland store on the morning of the 25th August and I was met by Andrew. He was really helpful and friendly and he has great customer service.Andrew found me a good deal for my sim fo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Talking to someone who was customer focused - polite, patient and easy to talk to explaining about the new mobile phone we purchased. I have been with Vodaphone since 2006 and have always had great... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 40A The Bridges, SR1 3LB, Sunderland, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

176 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(176)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39 826

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Andrew was really helpful

Andrew was really helpful, explained everything clearly and made setting up my sim really easy :)

5 maja 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent customer service

Alex was very helpful and pleasant.
Excellent customer service

5 maja 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great help 10 out of 10 👍

Great help Andrew 10 out of 10 👍

5 maja 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Alan,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jen was incredibly helpful and…

Jen was incredibly helpful and efficient in handling my query. Allowed the transaction to go seamlessly.

5 maja 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Alex,

Thanks for the lovely review and fantastic support for Jen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I had a very good deal with a phone and…

I had a very good deal with a phone and a tablet and the staff member, Adilah was very knowledgeable, efficient and had thar customer first approach. A Sunday worth going into the store for.

3 maja 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Natasha,

Thanks for the lovely review and fantastic support for Adilah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great custom service

Great custom service

21 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Rebecca,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Served by Adilah amazing service

Served by Adilah amazing service, helped us with multiple upgrades and helped get me a new cheaper deal

17 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Lauren,

Thanks for the lovely review and fantastic support for Adilah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Really good customer service from Adilah

17 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Andrew helped me with my broadband…

Andrew helped me with my broadband upgrade and sim upgrade, thank you for the excellent service in store.

13 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Chris,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful

Very helpful! Did all I asked for and saved me some money would highly recommend speaking to jen!

11 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Adilah is good retailer

I love the way Adilah, the Retail Adviser handles business with customers. I had a great experience with her and I truly commend her.
Thank you

4 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey JOY,

Thanks for the lovely review and fantastic support for Adilah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jen was very friendly and professional

Jen was very friendly and professional, found the best deal for me. Highly recommend

14 marca 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Barry,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Andrew’s customer service was excellent…

Andrew’s customer service was excellent today and was very accomodating throughout

Professional but also a good character

7 marca 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jen is an amazing advisor

Jen is an amazing advisor. She really looks after her customers. Came back only for her cause she was so helpful and polite #5stars!!

5 marca 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Laura,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent from start to finish from…

Excellent from start to finish from Donna

2 marca 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey An,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service from Donna very chatty…

Great service from Donna very chatty but also very efficient

2 marca 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Mark,

Thanks for the lovely review and fantastic support for Donna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Donna C was very helpful with me as a…

Donna C was very helpful with me as a first time customer. Explained the process in a straightforward way for me

28 lutego 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jen is superb. So cheerful and fast while on the job.

Here at Vodafone Sunderland, Jen sorted my concerns with so much professionalism. She is superb.

25 lutego 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I came in with my elderly neighbour who…

I came in with my elderly neighbour who was having problems with phone and was very confused. Donna was brilliant with him, she was very patient and caring and resolved all his issues. The sevice was first class and she is a great ambassador for Vodafone

20 lutego 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Purchasing

I came in today to purchase a iPad, I was served by mark, he was a lovely man and made the experience and purchase very smooth and easy

12 lutego 2026
Opinia niezależna
Logo Vodafone UK - Sunderland

Odpowiedź od Vodafone UK - Sunderland

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

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