Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was ex... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację40A The Bridges, SR1 3LB Sunderland, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very knowledgeable and helpful store adviser achieved what I went in for, very quick and explained everything in layman terms would highly recommend Vodafone to friends and family
Reakcja na opinię
Every single time that I go into the vodaphone shop I am greeted and helped with whatever problem I have. Even if it’s just an enquiry they help you as much as they can. Most of the time I am seen by... Zobacz więcej
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Talking to someone who was customer focused - polite, patient and easy to talk to explaining about the new mobile phone we purchased. I have been with Vodaphone since 2006 and have always had great... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Sunderland
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
40A The Bridges, SR1 3LB, Sunderland, Zjednoczone Królestwo
4,8
Doskonała
171 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very knowledgeable and helpful store…
Very knowledgeable and helpful store adviser achieved what I went in for, very quick and explained everything in layman terms would highly recommend Vodafone to friends and family
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hi Brenda, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Fantastic customer service and support
Fantastic customer service and support, we were recommended the best deals and given all the information we needed to make informed decisions about product upgrades etc. Assistant manager Donna was extremely helpful and super easy to talk to, and did a fantastic job! Thank you
2 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Donna was amazing her customer service…
Donna was amazing her customer service is excellent! Very welcoming and helpful, thank you!
2 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey Kat,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding service Andrew
Outstanding service Andrew, Helpful + Undertsanding.
17 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey Hazel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant help from alex made…
Brilliant help from alex made experience so easy and pleasant,so professional,made a task i was dreading,lovely.ive always had great help at the sunderland vodafone shop and vodafone in general.
8 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went into Vodafone was seen by a young…
Went into Vodafone was seen by a young gentleman Andrew to put roaming on my phone was very professional and friendly Thank you again Andrew a asset to your company
7 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey Virginia,
Thanks for the lovely review and fantastic support for Andrew
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Sunderland
Hey Debra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Extremely helpful was really nice and…
Extremely helpful was really nice and just overall a really great experience
1 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey Mommawilson,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
They sell phones and contracts and…
They sell phones and contracts and that's abour it. Customer service? Forget it. They don't wanna know, treat you like an idiot, give duff gen and aren't interested. Avoid this place.
21 czerwca 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hi there,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Thank you
Im very impressed with Andrew, he has helped me greatly and ive ended up with a new phone.
8 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey Lindauzu,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing customer service and advice
Amazing customer service and advice from Adilah. Lovely, friendly and knowledgeable staff member. Pleasure to deal with and a credit to Vodafone.
7 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey Rebecca,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I spoke to Adilah and she was very…
I spoke to Adilah and she was very thorough and helpful definitely worth speaking to her!
4 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey Grace,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex customer service was amazing 💯💯
2 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey Prescilia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Customer service is top notch 💯
2 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey Sulaimon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adilah was lovely great service
Adilah was lovely great service, friendly and got me the best deals. Thank you
7 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew was really helpful
Andrew was really helpful, explained everything clearly and made setting up my sim really easy :)
5 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Alex was very helpful and pleasant.
Excellent customer service
5 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Sunderland
Hey Alan,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jen was incredibly helpful and…
Jen was incredibly helpful and efficient in handling my query. Allowed the transaction to go seamlessly.
5 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey Alex,
Thanks for the lovely review and fantastic support for Jen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a very good deal with a phone and…
I had a very good deal with a phone and a tablet and the staff member, Adilah was very knowledgeable, efficient and had thar customer first approach. A Sunday worth going into the store for.
3 maja 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Sunderland
Hey Natasha,
Thanks for the lovely review and fantastic support for Adilah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.