Vodafone UK - Newcastle Eldon Square Recenzje 

182
Wynik TrustScore: 4.5 na 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’d just like to commend the wonderful Gemma based in the Eldon square branch for her exceptional customer service today 11/6/26. She explained everything in a clear and concise manner and was extreme... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was once again been served with Honour and dignity at the Newcastle upon Tyne Vodafone store were I meet Will and Nathan who were very dedicated with their job with smiling faces and entertainment... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Newcastle Eldon Square

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

182 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(182)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 333

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Ellie resolved all our issues in store

Ellie resolved all our issues in store. Very professional and very friendly.

4 czerwca 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Gary!

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Amazing service

Received amazing customer service from Sam at the Eldon Square shop. We had issues with our broadband aswell as wanting to look at new phones & we could not have asked for better service. Sam was very friendly but professional & deserves more than a well done after dealing with us for over 90mins!! 👏🏻⭐️

13 maja 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Karen,

It's great to hear about your recent experience, and great feedback for Sam. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Megan was working under pressure but…

Megan was working under pressure but still managed to be polite and courteous. A happy customer.

3 maja 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Peter,

We love to hear this! Thanks for taking the time to share what a great service Megan provided.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

I’ve had the most amazing experience…

I’ve had the most amazing experience today in the Vodafone store at Eldon Square. The advisors in this store are great and walked the extra mile for me. I had an issue with two of my business phones and it was all resolved in a timely and professional manner. I can really recommend this store to anyone who has questions about their contract, technical issues or just need a new phone.

29 kwietnia 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Mark,

Thank you for taking the time to leave us a review. It's great to hear about your recent experience and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Very friendly and professional service

Very friendly and professional service. Staff extremely knowledgeable, and gave useful tips

4 kwietnia 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hey Rick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful

Very helpful, found the broadband that was right for us.
Updated phone contact simply.
Friendly.

23 marca 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Gemma is truly fantastic

Gemma is truly fantastic.
Got me a fantastic deal. I now have 3 contracts with you.
She's a major asset to your store.
Well done !!! And thanks 😊

1 marca 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hey there,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful and professional

12 lutego 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Vicky,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Steph

Steph ,
Was excellent and 5 star

10 lutego 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hey Malcolm,

Thank you for your review! We're delighted to hear that you had an excellent experience with Steph.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Steph was very friendly and helpful

29 stycznia 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Jack,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Always good service from steph

13 stycznia 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Steven,

Your feedback is really valuable to us, thank you for leaving this review about Steph's service!

If there's anything we can assist with in future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Service

I am very happy with the service I received today. The assistant done everything I needed done without any hesitation. And also very keen and good customer service also very polite

2 stycznia 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi there,

Thanks for your review, and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Gemma Newcastle

Fantastic service Gemma is a credit to your company.
Give her a pay rise!

15 grudnia 2023
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

I love coming into this store as I…

I love coming into this store as I always find the staff very helpful and understanding

15 grudnia 2023
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Yvonne,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Gemma was so helpful

Gemma was so helpful, explaining everything in detail and she saved me money by transferring to Vodafone broadband from BT.

12 grudnia 2023
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Jennifer,

Thanks for this lovely review for Gemma.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

very helpful staff

Dan was very helpful and helped us with everything we needed

5 grudnia 2023
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Jess,

This is a great review for Dan. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

Upgrade

Steph as always, was outstanding- I won’t shop in any other store because the service is always the best

14 listopada 2023
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Gemma sorted me out with exactly what I…

Gemma sorted me out with exactly what I needed. Great service.

14 listopada 2023
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hey Ed,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

First class service from Sean!

10 listopada 2023
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Robin,

This is great to hear. Thanks for reviewing and sharing your great feedback for Sean.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Multiple sales

Great service with clear explanations. Lots of patience. Excellent

8 listopada 2023
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hey Diana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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