Vodafone UK - Newcastle Eldon Square Recenzje 

195
•
Wynik TrustScore: 4.5 na 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

195 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(195)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 962

Napisz recenzję
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Oceniono na 5 z 5

Friendly informative service from Reece…

Friendly informative service from Reece + secured a great deal!

1 marca 2025
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Nicky,

Thank you for your review for Reece. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Oceniono na 5 z 5

Friendly and very helpful service from…

Friendly and very helpful service from Reece in Newcastle

21 lutego 2025
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hey Graham,,

Thanks for letting us know what an amazing job Reece did at getting everything sorted for you at our Newcastle Store!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Brilliant experience buying a new phone…

Brilliant experience buying a new phone and sim with Reece in the eldon square store. 5* service

15 lutego 2025
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you!

We went into the Eldon square branch for a phone upgrade and also enquired about broadband.
We left with both.
Jen was extremely friendly and very very helpful.
We couldn't thank her enough.
We actually really enjoyed the experience.
I personally was dreading it and Jen made it easy and fun.

Thank you so much Jen.

8 lutego 2025
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Steph. Thank you for your review for Jen. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Came in for upgrade wasn’t due one…

Came in for upgrade wasn’t due one however Reduced my plan by a fortune ! Very quick and knowledgeable so very happy

7 lutego 2025
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Jill,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Oceniono na 5 z 5

Eldon Square Vodaphone

Gemma in Eldon Square Vodaphone was incredibly lovely and very helpful in upgrading our phones and explaining new deals to us.

1 lutego 2025
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service

Excellent service

21 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Kathryn,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Oceniono na 5 z 5

Gemma

Gemma was brilliant. I'm not that good with technology and she was so helpful. She guided me with what I need to do whilst on my cruise regarding charges and data. Much appreciated.

14 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Kimberley,

These are lovely kind words of feedback for Gemma. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

My experience in the Vodafone shop was…

My experience in the Vodafone shop was very good, good customer service, friendly staff and very fast

8 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Carl,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Great experience at Vodafone in Eldon…

Great experience at Vodafone in Eldon Square, Reece was really informative and helpful

5 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Phil,

We’re glad to hear you found the best options for you when visiting the store. Thanks for your review for Reece.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Oceniono na 5 z 5

Been very helpful and saved me money

Been very helpful and saved me money

5 stycznia 2025
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Oceniono na 5 z 5

Amazing service

Amazing service! Came to Newcastle from London in a visit. Had to upgrade my phone and those for my 2 daughters. Dan made the process so easy and was extremely helpful. I would recommend this store to everyone.

7 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Chrissy. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Gemma is a gem

Gemma is a gem. Really helpful.

7 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Jason. Thank you for your review for Gemma. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

In store to renew contract

In store to renew contract. Gemma served us…. Very helpful, explained clearly and very friendly though professional. Happy with our new contract.
She also gave us information re broadband which we have now changed from BT to Vodafone 😀
Thank you

2 grudnia 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Kim,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Sam is amazing!

Sam was extremely helpful in the Vodafone shop to help me get my phone back online & find a sim deal! She went above & beyond to help me and get the most from my Vodafone experience <3

11 listopada 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hello, Brittany,

It's great to hear about the positive experience which you received in store from Sam, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent customer service Alex

Excellent customer service Alex

11 listopada 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hello, Juliette,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Perfect service by Dan!

Perfect service by Dan!! He was just off the break and was so prompt in coming to us! Quick to find out about our needs and recommended accordingly. The other telco service nearby (the green / yellow one) should really learn fr Vodafone on what customer service really is! Well done and thank you so much!

5 listopada 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Josephine,

Thanks for taking the time to write such a brilliant review! It's great to see that Dan left such positive impression 😄 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Gemma was a great help!

Gemma was a great help!

Managed to sort my issue out very easily, something which wasnt while on the phone.

29 października 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Ciaran,

Thank you for taking the time to leave us a 5 star review! We're glad Gemma has solved the issue for you very easily.

Thanks,
The Vodafone Social Media Team

Oceniono na 5 z 5

Vodafone, Newcastle excellent service.

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles.

We dealt with a young lady called Sam, she was patient, thorough and extremely helpful.

She wrote everything down for us, dates, accounts, amounts, DDs etc, a year of confusion sorted.

27 października 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hello, Andrew,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Sam.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Gemma was great!

Gemma was great!! Very helpful

23 października 2024
Opinia niezależna
Logo Vodafone UK - Newcastle Eldon Square

Odpowiedź od Vodafone UK - Newcastle Eldon Square

Hi Madeleine. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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