The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Zobacz więcej
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Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Zobacz więcej
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Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Caerphilly
Napisane przez firmę
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Dane kontaktowe
Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Zjednoczone Królestwo
4,9
Doskonała
160 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Tim was very friendly
Tim was very friendly and very informative. He answered all my questions and took me through the whole prosess step by step.
8 kwietnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hi Gemma. Thank you for your review for Tim. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Caerphilly customer service is…
Vodafone Caerphilly customer service is non existent. Contract phone that is faulty and needs repaired. Still under warranty. Had to buy another phone, as don't supply temp one, to then return to shop to be told they cannot arrange a repair as they have no log in details, to been told I could travel 10 miles to another shop. Now spent 45 minutes on phone to arrange pick up of faulty phone. Not impressed.
16 marca 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hi Shona. It's disappointing to see your comments, concerns and feedback. We completely understand the importance of receiving the required help and support when needed, especially when your phone is faulty. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.
If you still need any help with this or would like us to look into anything further, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
The experience was good and the service…
The experience was good and the service was great
24 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Caerphilly
Hi Helen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service by Raj helped set up new…
Great service by Raj helped set up new phone
21 lutego 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hi Steve,
Thanks for your 5-star review for Raj. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service by the team
Great service by the team. Highly recommend chose the perfect phone for me
21 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hey,
This is great to see, thank you for your support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and polite team i…
Very helpful and polite team in Vodafone, they went out of their way to set my Samsung s23 up and running, thanks guys 5 stars from me
1 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hi Sheyane!
Thanks so much for your 5 star review. We're so glad you managed to get your phone up and running!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service from Matt today
Excellent service from Matt today! He was extremely helpful and knowledgable won’t hesitate to go back. Thank you!
12 stycznia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hi there,
Your review is much appreciated, thanks for taking the time to leave your feedback. We're happy to hear you had such a great experience in store with Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brilliant service
Brilliant service, the staff explained everything clearly and in a way I could understand and happened to have the 15 pro max in the colour I wanted and a great price
27 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hey Liam,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A great deal on the exact product that…
A great deal on the exact product that I wanted and it was in stock 😎😁
22 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hey Adrian,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great deals
Great deals! I got the iphone 15plus so happy!
thank you to the team in store you were fab
21 grudnia 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hey Shannon,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Service was amazing
Service was amazing, Kirsty and Matt were very helpful and gave me a great deal.
17 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hey Lisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very very good service and didn't try…
Very very good service and didn't try to just sell to me as soon as I walked in. Will be going back!
7 listopada 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hi Chase. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a great store these guys are…
What a great store these guys are fantastic thanks again
23 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Thanks for the brilliant feedback, Kelly! It's really appreciated. If you ever need further help, just pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Elise and Tom are a great help thank…
Elise and Tom are a great help thank you for fixing my phone and getting me the better price
11 października 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hi Tony,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kirsty was great thanks for the awesome…
Kirsty was great thanks for the awesome deal
30 września 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Amazing service once again thank you tom
29 września 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Great service by Tom
29 września 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hey Richie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Phone purchase
Very fast with getting me a new phone and great customer service
24 września 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
Hi Owen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Friendly curtious staff very helpfull
6 września 2023
Opinia niezależna
Odpowiedź od Vodafone UK - Caerphilly
We appreciate your feedback, Damian!
Thanks,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.