Vodafone UK - Caerphilly Recenzje 

160
Wynik TrustScore: 5 na 5

4,9

Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy


Dane kontaktowe

  • Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

160 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(160)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 969

Napisz recenzję
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Oceniono na 5 z 5

The staff were amazing

The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremely polite and helpful.

8 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tim was excellent

Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you Tim! I am very happy with your service!

5 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Jeff,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

New samsung ph hone was bought for me…

New samsung ph hone was bought for me as a present and i struggled to transfer all my old information over. The store in Caerphilly was helpful in getting this done for me. Thank you Liam

4 sierpnia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Caerphilly

Hey Margaret,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Broadband and phone number swap

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about making the switch. Thank you Liam!!

31 lipca 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Jesse ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic service from Danny at the…

Fantastic service from Danny at the Caerphilly shop, would recommend!

23 lipca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Caerphilly

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I had loads of annoying pop up ads and…

I had loads of annoying pop up ads and anti virus apps on my phone. Shannon kindly helped me removed them. Thank you

23 lipca 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Freda,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Well following leaving my phone on the…

Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved and restored my world. Thank you.

21 lipca 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Alison,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Came to shop because there was a virus…

Came to shop because there was a virus on my phone that kept doing advertisements on my screen Liam was very quick with removing the virus and showed me what to do in case it happens again👍

28 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Jason,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Visited the Caerphilly Branch Yesterday…

Visited the Caerphilly Branch Yesterday to renew plan and to add additional person.

It was good to engage with a human being rather than faceless call center operatives or AI virtual assistance.

The staff were courteous and I would like to give a special mention to Timothy who went through the new plan.

All in all an excellent service and nice experience

19 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey David,

Thanks for the lovely review and fantastic support for Timothy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I had a problem with my phone today and…

I had a problem with my phone today and popped into the store in Caerphilly. Tim was an absolute legend not only helping me with my phone problem but managed to sort another 2 year deal for me. Fantastic customer service! Tim you are a credit to the company!! Keep being you your doing a fantastic job!! Thank you!! Karen x

4 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

So Helpful

Shannon was very helpful when upgrading my phone. Could not do more for me

2 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tim was fantastic and profressional

Tim was fantastic and profressional , helped me upgrade all the numbers on my account to much better plan and i got the samsung s26 ultra.

12 maja 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Trudy,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent experience

Excellent experience, Shannon is the best.

5 maja 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hi Ernie, thank you so much for your wonderful review and the amazing support you’ve shown for Shannon, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Oceniono na 5 z 5

danny helped me fix issue with my…

danny helped me fix issue with my Internet not working in my phone. happy service

5 maja 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Brian,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Helped me with me set up of new phone…

Helped me with me set up of new phone and kept my number from my old provider. Professional service from Caerphilly store

16 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Anita,

Thanks for the lovely review and fantastic support for Caerphilly store.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service from Danny at Vodafone…

Great service from Danny at Vodafone Caerphilly.
Helped me through the upgrade process and made something that scared me to death very simesimple. Highly recommend using them

13 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Caerphilly store manager was very…happy to help.

Caerphilly store manager was very welcoming. Nothing was too much trouble. Made getting my new phone worry free. Many thanks to Danny for all his patience.

4 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Exellent service from tim very helpful

Exellent service from tim very helpful

26 marca 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

V good service from Liam in Caerphilly

19 marca 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Ian, ​

Thanks for the lovely review and fantastic support for Liam. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Oceniono na 5 z 5

Tim was most helpful &…

Tim was most helpful & patient,explained things to me

13 marca 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Anne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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