Vodafone UK - Caerphilly Recenzje 

160
Wynik TrustScore: 5 na 5

4,9

Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremel... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... Zobacz więcej

Reakcja na opinię


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Dane kontaktowe

  • Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

160 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(160)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 969

Napisz recenzję
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Oceniono na 5 z 5

Find the staff in Caerphilly store very…

Find the staff in Caerphilly store very friendly and helpful. Would highly recommend. Shannon was very helpful with my new mobile and advice.

12 marca 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Caroline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Helpful set up and service from my…

Helpful set up and service from my local store Caerphilly with Danny

9 marca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Caerphilly

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic experience

Fantastic experience with Shannon, made me feel welcome and very helpful

2 marca 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Gaynor,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Went to Caerphilly store

Went to Caerphilly store, as Blackwood Vodafone store close. Received brilliant service from Shannon and Danny. I upgrade my phone and plan

16 lutego 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Ms Lewis,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very extremely helpful and professional…

Very extremely helpful and professional service from Danny in Caerphilly

7 lutego 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Tina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I have just transfered from EE to…

I have just transfered from EE to vodafone in your Caerphilly branch servered by Dany the store manager he was very knowledgable which made me feel at ease with the whole process. He kept in contact thru out the process which was very reasurring Well Done Dany

5 lutego 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Carla,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tim was so kind to me he explained…

Tim was so kind to me he explained everything that we could easily understand I was so impressed with him he’s the best Brian

3 lutego 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Brian,

Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful

Spoke with Shannon, very helpful today with my new phone

2 lutego 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Susan,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Issue with my Samsung phone

Issue with my Samsung phone. Took out a new deal with Vodafone as was on Talk Mobile. Professional service from Caerphilly store

28 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hi Colin ,

Thank you so much for your wonderful review and the amazing support you’ve shown for us—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful from store manager Danny…

Very helpful from store manager Danny in Caerphilly who helped get a new iPhone, brilliant service from the store

14 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Janet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great Service

Came in to get help with transferring my data from old phone to new. Liam and Shannon were very helpful

10 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Tim,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Liam and Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I’ve just taken out a new contract and…

I’ve just taken out a new contract and purchased one for the new iPhone 17 Pro Max. The whole experience at the Caerphilly branch was absolutely spot on from start to finish.

Timothy who provided genuinely excellent customer service. He was knowledgeable of everything, patient, and took the time to explain all the options clearly for taking out the new contract. Everything suited my needs and I’m happy with what I’ve achieved from coming to the branch today.

6 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Daniel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I am very happy with the fantastic…

I am very happy with the fantastic service that is provided with all team members in Caerphilly store. Always give me advice and help when I have an issue with my phone. Very grateful to service from Shannon and Danny today

5 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

sim only

liam was friendly and helpful, and gave genuinely fantastic service from start to finish.

2 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Ryan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Tim was the most helpful and…

Tim was the most helpful and knowledgable about the phones. Tim made it a great experience. 5 Stars.

24 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Carol,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic service and experience at…

Fantastic service and experience at Caerphilly store with Danny upgrading to a new Samsung phone

14 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Jayne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Took out a new phone over black Fri…

Took out a new phone over black Fri weekend and Danny in store recommended me with a new Sasmung A36 which is big improvement from old Samsung

9 grudnia 2025
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Popped into Caerphilly store where…

Popped into Caerphilly store where Danny was very helpful in setting up my new phone. All sorted

27 listopada 2025
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hey Bryn,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Danny was super helpful & knowledgeable…

Danny was super helpful & knowledgeable and spent time getting my new phone up & running.
Great customer service 👍

9 listopada 2025
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hi. We're so glad to hear that you received such helpful and informative support while setting up your new phone! We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service

Spoke with Shannon who gave excellent service, found a great deal. Very happy

3 listopada 2025
Opinia niezależna
Logo Vodafone UK - Caerphilly

Odpowiedź od Vodafone UK - Caerphilly

Hi. We're so happy to hear that you received excellent service and found a great deal! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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