Hot air balloon flying is a great experience. The weather was beautiful and visibility amazing. The whole team were very friendly and approachable. The pilot was lovely and informative. Up in the ai... Zobacz więcej
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The Virgin balloon flight from Rutland Water with Matt Rate was awesome! Ably supported by Andy and Martin, the stunning views over Rutland Water, soon after dawn, were beautiful. The calm and quite... Zobacz więcej
The flight was excellent. Peter, our pilot was great, as were the ground crew Stephen and Luke. The flight went really well, Peter showed us where we were and pointed out local landmarks. Everybody se... Zobacz więcej
I bought my voucher just over a year ago and had 6 cancellations due to wrong weather conditions. Finally got airborne on 7th booking. Originally books for Hatfield House but was transferred to Biggle... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Virgin Balloon Flights is the largest commercial hot air balloon rides company in the UK and has been taking passengers up, up and away on the airborne experience of a lifetime since 1994.
Dane kontaktowe
Jesson House, TF3 3BD, Telford, Shropshire, Zjednoczone Królestwo
- 01952 212750
- customerservice@virginballoonflights.co.uk
- www.virginballoonflights.co.uk
4,6
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6 tys. recenzji
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Great experience BUT
Great experience. Pilot very friendly and informative, didn't go above 500 feet, so had a fantastic view.
Downside. Would be better if the directions to the field were more accurate as the given postcode wasn't near the site at all. No toilets whatsoever, people were complaining there should be a portaloo.
No portable steps to get in the basket!!!!
Other than that, a very enjoyable time
28 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
Sometimes the best views aren't the highest ones! We're glad you had such an enjoyable flight, and we appreciate you highlighting the areas where you think we could make the day even better. We'll make sure your comments are shared with the team.
Thanks,
The Virgin Balloon Flights Team
Absolutely thrilling from start to…
Absolutely thrilling from start to finish!! Pilot Matt was welcoming, friendly and professional. He kept us informed of everything that we were doing, and made us laugh. Yes it was most definitely worth getting up at 4.00am for, we flew over the Nene, travelling east. Weather was superb, in fact I wanted to do the whole thing again 👌👌
30 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
Anyone willing to get out of bed at 4.00am and immediately want to do it all again has definitely caught the ballooning bug! We'll make sure Matt sees your lovely comments, and we're so pleased the weather gave you one of those mornings you'll never forget.
Thanks,
The Virgin Balloon Flights Team
A perfect morning over the Berkshire countryside
A perfect morning over the Berkshire countryside with Mark guiding us safely above it.
I had had a problem sorting out my booking with a voucher, but Lynn sorted it all out for me and I was up and away the next mroning.
30 lipca 2026
Opinia niezależna
Odpowiedź od Virgin Balloon Flights
Hi,
From Lynn getting everything sorted to Mark getting you into the Berkshire skies, it sounds like you were in good hands from start to finish. We're really pleased we could get you airborne so quickly, and we'll make sure they both see your lovely comments.
Thanks,
The Virgin Balloon Flights Team
Our pilot Nobby was very personable and…
Our pilot Nobby was very personable and knowledgeable so we immediately felt in safe hands. The experience itself was just amazing- the perfect weather and views. Thank you to the whole team for the making our experience a memorable one:) x
29 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
We reckon half the magic of ballooning is how quickly nerves disappear once you meet the pilot. We'll make sure Nobby sees your kind words, and we're so pleased the skies put on a show for you too.
Thanks,
The Virgin Balloon Flights Team
Fantastic flight
The flight was fantastic, the crew were professional and knowledgeable, a wonderful experience.
Thank you guys.
Dave and Kate
24 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi Dave & Kate,
Professional and knowledgeable is exactly what we love to hear about our crews. Thanks for joining us, and we're so pleased you had such a fantastic flight.
Thanks,
The Virgin Balloon Flights Team
A lovely early start seeing the sun…
A lovely early start seeing the sun rise and inflating the balloon ready for a lovely slow drift over the city of Peterborough a superb pilot and ground crew an experience well worth the wait
29 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
Early starts aren't for everyone... but ballooning has a habit of making them worthwhile! We're delighted you enjoyed the sunrise, the gentle drift over Peterborough and the fantastic work of the crew.
Thanks,
The Virgin Balloon Flights Team
Had a great experience with Virgin in Hot Air Balloon over Evesham.
Had a great experience with Virgin in their hot air balloon over Evesham. Fantastic views below and above the clouds. Russell and Chris were totally professional and reassuring with their years of experience. The booking process can be a bit of a pain but from the moment arrived on the day it was very smooth and thoroughly enjoyable. I went up with a great group of people, it went so fast. What an experience.
29 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
Above the clouds is a view not many people get to experience, so we're thrilled you caught it! We'll make sure Russell and Chris see your kind words too. We're also pleased everything came together on the day, and we're glad it proved to be an experience you'll remember.
Thanks,
The Virgin Balloon Flights Team
Well organized
Well organized from the directions to the launch site to being picked up. Getting everyone involved with getting the balloon up and packed away was good fun. Altogether a great morning.
We had many cancellations over 18 months and nearly gave up but was worth the wait.
29 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
We love that you enjoyed being part of the action from start to finish. Helping inflate and pack away the balloon is all part of the adventure, so it's great to hear it made the morning even more memorable. Thanks for sticking with us, and we're so pleased it proved worth the wait.
Thanks,
The Virgin Balloon Flights Team
Lovely flight worth the wait
Although we had to wait 3 years to finally get our flight it was very good. Pilot was very pleasant and good. On time and very friendly.
Enjoyed being involved in setting the balloon up and at the end packing it away.
Views were lovely
Only downside was we were told photos would be taken whilst on our trip but that didn't happen so good job we took a camera ourselves.
Would Highly recommend it but just be prepared the weather is not always suitable so might have it cancelled several times before going
27 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
Three years is certainly a long wait, so we're really pleased the flight was worth it in the end. It's great to hear you enjoyed getting involved with the setup and pack away too - that's all part of the ballooning experience. We're sorry the photos didn't happen as expected, but we're glad you came prepared with your own camera to capture those views!
Thanks,
The Virgin Balloon Flights Team
Do it!
I wish the flight would have been longer, what a great experience. I am terrified of heights, but the ride was so smooth we almost missed take off and the landing was perfect too. Such a unique and quiet way to travel and to see earth from above. Matt, our pilot was brilliant. Setting up and setting down were a great experience too. Do it!
29 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
We always smile when someone who's terrified of heights tells us they loved ballooning! It really is a surprisingly peaceful way to fly. We'll make sure Matt sees your lovely comments, and we're so pleased you enjoyed everything from inflation to touchdown.
Thanks,
The Virgin Balloon Flights Team
Great service and help from start to…
Great service and help from start to booking our flights. We booked for 9 people and this was handled brilliantly. I would highly recommend using Virgin Experiences
29 lipca 2026
Opinia niezależna
Odpowiedź od Virgin Balloon Flights
Hi,
Organising a balloon flight for nine people is no small task, so we're delighted everything came together so smoothly. We hope you all have an amazing flight, and thanks for your recommendation!
Thanks,
The Virgin Balloon Flights Team
The actual balloon flight was good …
The actual balloon flight was good however it took 10 attempts to actually get as 9 previous flights were cancelled.
21 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
Ten attempts is certainly a test of patience, so we're really pleased your flight finally delivered. Thank you for sticking with us, and we're glad you were able to enjoy the experience once the weather gave us the green light.
Thanks,
The Virgin Balloon Flights Team
Worth doing experience
I found the place without a problem. We helped to open up the envelope. It was a very smooth process and we were in the air by the time we supposed to. It was a beautiful morning. Great views. I enjoyed it. Very peaceful landing. We got a glass of prosecco and a certificate which was a good idea and the mini bus took us to the meeting point. I would definitely do it again.
29 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
A peaceful morning, great views and a smooth landing... that's exactly the kind of flight we all hope for. We're delighted you enjoyed the whole experience, and even happier to hear you'd happily do it all again.
Thanks,
The Virgin Balloon Flights Team
A fabulous balloon ride experience was…
A fabulous balloon ride experience was had, everything I thought it would be, well worth the wait as weather permitting had meant tgis was my 6th attempt at a ride. Pre, during and post customer service was 1st rate. Paul
24 lipca 2026
Opinia niezależna
Odpowiedź od Virgin Balloon Flights
Hi,
They say good things come to those who wait, and we're delighted your balloon flight proved exactly that. Hearing that the service before, during and after your flight was first rate means a great deal to us.
Thanks,
The Virgin Balloon Flights Team
This is something I have always wanted…
This is something I have always wanted to do since I was a little girl so my husband bought me the experience for Christmas. Easy to book and as soon as we booked our flight we were kept updated right up to the night before with instructions for the day ahead. When I met Nobby he put me at ease straight away and went through instructions and the rules. The flight was fantastic and so calming as I didn't know what to expect. The landing was fun and felt like a fairground ride. A lovely touch at the end celebrating with a glass of bubbly. Would highly recommend this to anyone who has wanted to do this ride can't wait to book my next flight 😀
28 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
We love hearing when a childhood dream finally comes true! It sounds like Nobby helped turn those first day nerves into excitement, and we're delighted your first flight was everything you'd hoped for. The fact you're already talking about your next one is the biggest compliment we could ask for.
Thanks,
The Virgin Balloon Flights Team
Fantastic
Fantastic. Great customer service when booking and fab staff on the morning and during the flight. A wonderful experience that I would highly recommend.
28 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
A great experience starts long before the balloon leaves the ground, so we're delighted our team looked after you every step of the way. Thanks for your recommendation!
Thanks,
The Virgin Balloon Flights Team
Odpowiedź od Virgin Balloon Flights
Hi,
Making memories across generations is what it's all about. We're so pleased you got to share your balloon flight with your grandson.
Thanks,
The Virgin Balloon Flights Team
Booking query
Lucy was great with dealing with my booking request and I managed to redeem my voucher with ease. Thanks again for your help and can’t wait to enjoy my Balloon experience!
23 lipca 2026
Opinia niezależna
Odpowiedź od Virgin Balloon Flights
Hi,
We'll be sure to pass your kind words on to Lucy - she'll be delighted. Now comes the exciting part... we hope your balloon flight is everything you're hoping for and more!
Thanks,
The Virgin Balloon Flights Team
Fantastic Flight ! The pilot & crew were very experienced…
The pilot & crew were very experienced in flying and their professionalism made the flight so enjoyable and relaxed.
I would like to have been more informed of certain landmarks and areas of interest. However, this didn't stop a wonderful time in the air!
23 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
Feeling relaxed enough to simply enjoy the view is what ballooning is all about. Thanks too for the suggestion about highlighting more landmarks along the way - we'll certainly take that on board. We're delighted you had such a wonderful flight.
Thanks,
The Virgin Balloon Flights Team
Balloon flight was great
Balloon flight was great, staff friendly.
Telephone information accurate, fun to help with aet up and pack away.
28 lipca 2026
Odpowiedź od Virgin Balloon Flights
Hi,
We love that you enjoyed getting stuck into the setup and pack away - it’s all part of the adventure! Thanks for your kind words about the team, and we're delighted you had such a great flight.
Thanks,
The Virgin Balloon Flights Team
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