Vacationxpert Recenzje 

261
Wynik TrustScore: 3 na 5

3,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The most unhelpful company ever dealt with. If you have a problem they will not pick up the phone to you. They will ignore all your emails. I have dealt with janet and Trevor now cannot get hold of a... Zobacz więcej

Oceniono na 1 z 5

Fraudulent company Fraudulent company Vacationxpert.co.uk are a scam and fraudulent company with their another online trade name FlightMover.co.uk , FlightMover.com and related company HolidayXpert... Zobacz więcej

Oceniono na 5 z 5

Harry from VacationXpert managed to arrange really convenient flights to Miami that weren’t available elsewhere and for a reasonable price. He was pleasant to deal with and always quick to respond... Zobacz więcej

Oceniono na 5 z 5

I became worried when i read some other reviews on here but after speaking with Ethiopian Airlines they have confirmed my booking. Roger is honestly the best booking agent i’ve used to date - polite,... Zobacz więcej

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3,1

Średnia

Wynik TrustScore: 3 na 5

261 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(261)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service received.

Excellent service received.
Kind regards
Ademola

18 grudnia 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Hi Mr. Ademola Adeoshun,

Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Merry Xmas and very prosperous New Year

Vacation Xpert

Oceniono na 5 z 5

Angelina George

The agent that pick up my call was Angelina George. She was very helpful and accommodatIng towards my query. I did tried to book a flight ticket online and it was declined for reason that seats where no longer available. Very grateful to Angelina who patiently took her time to find me an alternative one. Truly an asset to the company with an exemplary customer service. Thank you again and this won't be the last booking definitely. Highly recommendable 👍

17 grudnia 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Hi Mr. Leoncio,

Thank you very much for your custom and kind words. We are delighted to hear that you had such a great experience and find our agent helpful. Your feedback really important for us to improve constantly. At the same time we highly appreciate your time for lovely response and would be more than happy to serve you in future.

Merry Xmas and very prosperous New Year.

Vacation Xpert

Oceniono na 5 z 5

Great service from Roger.

I became worried when i read some other reviews on here but after speaking with Ethiopian Airlines they have confirmed my booking. Roger is honestly the best booking agent i’ve used to date - polite, attentive and happy to accommodate my requests. He even reserved my flights for 4 days for my new card to arrive! Top class service - will definitely use again in future.

16 grudnia 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Hi Mr Dafydd,

Thank you very much for your custom and kind words. We are delighted to hear that you had such a great experience and find our agent helpful. Your feedback really important for us to improve constantly. At the same time we highly appreciate your time for lovely response and would be more than happy to serve you in future.

Merry Xmas and very prosperous New Year.

Vacation Xpert

Oceniono na 5 z 5

Cape Town airfare

Good prompt service tickets issued at advertised price

13 grudnia 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Hi Mr. Nott,

Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Merry Xmas and very prosperous New Year.

Vacation Xpert

Oceniono na 1 z 5

SCAM ALERT - ((((MUST READ))))

Lying pieces of shi* who advertise fake or sold out flights. They take your money and make you wait over 72 hours just to issue a confirmation e-ticket after taking you money.

If you get the e-ticket you are lucky!

Asking for a refund - they are clever bastar** as they don't actually reverse the charge to your bank account from the merchant so you will never get your refund! Instead they give you an internal message which is hopeless.

They only answer when they feel like - new customers and lol I experienced 2 sales agents, one doubling up as the manager.

FRAUD FRUAD / SCAM SCAM ALERT.

P.S All these positive reviews below are bogus, written in their favour. Always research the companies before using them if you have not used them or had recommendations. Unfortunately, I fell for the trap by seeking out the cheapest last minute deal!!

OH YES, I HAVE REPORTED VACATIONXPERT TO THE TELEVISION PROGRAM BBC WATCHDOG UK. DO NOT USE AND TELL YOUR FRIENDS AND FAMILY TO STAY FAR FAR AWAY!!

11 grudnia 2019
Opinia niezależna
Oceniono na 1 z 5

Bait and switch company with aggressive staff member!

Bait and switch company! Please be wary of the poor reviews that you read as they are TRUE! Found the flights that we wanted but just to make sure, we called in the company, spoke to a lady who assured us that once we click 'book', we will have our confirmation within 24hrs. Lo and behold, we clicked and it declined. That was not the worst part. Within seconds an asian gentleman called us from the company to offer us another destination! He became intensely aggressive when we expressed very politely our disappointment. He said that they didn't have ANY flights to our destination. Upon asking him why they would advertise they did, he began shouting and refused to give his name. So UNPROFESSIONAL! This company definitely needs to invest in training their staff. I do hope the conversation was recorded for them to review. It was shocking in the manner he was speaking to us - to a point where my children who were in the same room actually heard him shouting! Disgusting. Don't be fooled by all the other positive reviews!

11 grudnia 2019
Opinia niezależna
Oceniono na 5 z 5

I have been very happy with…

I have been very happy with VacationXpert. It is really easy dealing with them. I spoke to a guy called Gary once or twice and he foind me an affordable ticket for my Christmas holidays. I highly recommend this company to anyone.

10 grudnia 2019
Opinia niezależna
Oceniono na 5 z 5

I don’t usually give reviews but the…

I don’t usually give reviews but the will be the beginning with the 5 star service I received from Roger for arranging our tickets to fuertventura . He went a mile to get exact one stop flight from London. I will definitely come again . Thank you Roger .

10 grudnia 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Hi Mr Ahmed,

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our agent. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response.

Merry Xmas and very prosperous New Year.

Vacation Xpert

Oceniono na 5 z 5

BIG 5 STARS FOR ROGER

BIG 5 STARS FOR ROGER

Roger was so very professional & pleasant.
very good help in all the purchase of my trip

THANK YOU ROGER GOD BLESS YOU

7 grudnia 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Hi Miss Seck,

Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Merry Xmas and very prosperous New Year.

Vacation Xpert

Oceniono na 5 z 5

Big five Star for Janet William

Big five Star for Janet William. She sorted our tickets within 24 hours. Our holiday preparations is now complete. Thank you once again Janet . We will surely come back.

6 grudnia 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Hi Mr Olatokun,

Thank you very much for your custom and kind words. We are delighted to hear that you had such a great experience and find our agent helpful. Your feedback really important for us to improve constantly. At the same time we highly appreciate your time for lovely response and would be more than happy to serve you in future.

Merry Xmas and very prosperous New Year.

Vacation Xpert

Oceniono na 5 z 5

Roger was so very professional &…

Roger was so very professional & pleasant.
very good help in all the purchase of my trip

29 listopada 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Hi Mr. Orejuela,

Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Merry Xmas and very prosperous New Year.

Vacation Xpert

Oceniono na 5 z 5

Thank you Roger for making my booking…

Thank you Roger for making my booking easy, and efficient. As I told you another operator made complete disaster of my booking. And you found me my flight processed all documents and sent eticket. Would recommend your company and you to frie ds who need tickets
Regards R Harveywells

27 listopada 2019
Opinia niezależna
Oceniono na 1 z 5

Worst experience with this company

Worst experience with this company. On multiple occasions they advertised flights that were sold out. When I finally managed to book a flight after calling them. They took all my details card etc and told me it would be up to a week to get my E-Ticket. A week went by and no E-Ticket. They even sent me someone else's ticket by mistake. They then contacted me via WhatsApp to inform me the flight I had now booked had sold out and there were no seats, offering me a return flight 4 days later than the one I booked.

27 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

Help of Phillip Walker from Vacation Xpert

I read some very bad reviews about this company and was really hesitant to book through them. The price also seemed to good to be true. My agent was Phillip Walker and I explained how nervous I was about booking through this company. He kept re-assuring me all would be ok. Eventually, I took the chance and booked through this company. Phillip was a star and guided me through every step even though I am sure I said some words out of place. I got my tickets at a very good price.

27 listopada 2019
Opinia niezależna
Oceniono na 4 z 5

Ryan was so very professional &…

Ryan was so very professional & pleasant.

25 listopada 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Hi Miss Okpala,

Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Merry Xmas and very prosperous New Year.

Vacation Xpert

Oceniono na 5 z 5

Today i used this website for booking…

Today i used this website for booking my trip and i am pleased that they people helped me a lot and resolved all the issues regarding the airline booking, , specially their sales executive JANET WILLIAM dealt with us well . thank you so much .
coporative team . nice job .

24 listopada 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Hi Mr. Uddin,

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our agent. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response

Merry Xmas and very prosperous New Year.

Vacation Xpert

Oceniono na 5 z 5

Speaking to the representative was very…

Speaking to the representative was very easy and helpful. Would recommend this to all my Friends.

22 listopada 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Hi Mr. Hedges,

Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Merry Xmas and very prosperous New Year.

Vacation Xpert

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