Vacationxpert Recenzje 

261
Wynik TrustScore: 3 na 5

3,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The most unhelpful company ever dealt with. If you have a problem they will not pick up the phone to you. They will ignore all your emails. I have dealt with janet and Trevor now cannot get hold of a... Zobacz więcej

Oceniono na 1 z 5

Fraudulent company Fraudulent company Vacationxpert.co.uk are a scam and fraudulent company with their another online trade name FlightMover.co.uk , FlightMover.com and related company HolidayXpert... Zobacz więcej

Oceniono na 5 z 5

Harry from VacationXpert managed to arrange really convenient flights to Miami that weren’t available elsewhere and for a reasonable price. He was pleasant to deal with and always quick to respond... Zobacz więcej

Oceniono na 5 z 5

I became worried when i read some other reviews on here but after speaking with Ethiopian Airlines they have confirmed my booking. Roger is honestly the best booking agent i’ve used to date - polite,... Zobacz więcej

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3,1

Średnia

Wynik TrustScore: 3 na 5

261 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(261)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

To Roger@VacationExpert,thanks

To Roger@VacationExpert,thanks
For helping me out booking my son’s holiday in Manila,For finding me a good deal and short stopover,I will sure recommend you with all my friends who are going for their holiday in the future,thanks

19 listopada 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our agent. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response.

Vacation Xpert

Oceniono na 5 z 5

Great and outstanding service.

We received great and outstanding service from Vacationxpert with the help of one of their staff, Ryan Nicholas, without whose help and advice we would still be struggling to recoup our money from a couple of unscrupulous online travel agents and book our intented tickets for our christmas holiday.

19 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

Roger at Vacationxpert excellent

Roger at Vacationxpert has been very helpful. I was not very happy with the communication of the other representatives as they did not explain their processes and were unfortunately misleading. Roger took time to listen to my queries -then helpfully explained the process and provided me with booking confirmation and within an hour the flight ticket i had been awaiting. Very helpful and excellent service from Roger - i highly recommend him.

18 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

I booked a flight with vacationxpert…

I booked a flight with vacationxpert through Sherin. She helped me with all the necessary requirements. She is professional at her work and and knows what she talk about or does.
I will recommend Vacationxpert travel company to my friends and families who want to go for holiday in any where around the world.
Thanks Sherin you are a star.

16 listopada 2019
Opinia niezależna
Oceniono na 1 z 5

Just a word of warning!!

I have been trawling through reviews about this business before proceeding with a (too good to be true) booking I saw on their website for a ridiculously cheap deal versus everything other travel site.

I decided not to proceed with them in the end as I couldn’t see that they were ATOL protected. I in fact called them to question this (secretly hoping they would give me good news) but they confirmed they are NOT ATOL protected meaning that if you buy a flight ticket through them, you are not covered.

Ultimately i have nothing bad to say as I didn’t use them nor did I have a bad experience however if you are like me and want a good deal, I’d recommend you go for an agent who is reputable and has the necessary protection in place should something go wrong with your booking.

Much better than paying for a low priced ticket and then for something to happen like what has been described in the other reviews.

If of course you have money to burn then go for it. You may get a great cheap legitimate deal out of it!!

12 listopada 2019
Opinia niezależna
Oceniono na 1 z 5

A real scam

A real scam. Phoning straight away my bank to ask to cancel the transaction. Trust Pilot should have realised by now that all the verified reviews say the same - no detail of flights or trip details. The people with bad reviews provide full detail. They are all same.

6 listopada 2019
Opinia niezależna
Oceniono na 1 z 5

stay away

only one thing is true with this company, The prices online are not real, when you phone up that's when you get real prices, make sure you press them for details about everything. and don't give your bank details.

4 listopada 2019
Opinia niezależna
Oceniono na 1 z 5

The company advertises for cheap fares

The company advertises for cheap fares. Too good to be true. Checked the registered office address, ends up to be virtual office address, which no actual physical presence. The office address mentioned is used by 100s of companies 20-22 Wenlock Road, which are scam n sham companies. Would stay away from this company.

19 września 2019
Opinia niezależna
Oceniono na 5 z 5

THANKS FOR YOUR EXCELLENT EXPERTISE ON…

THANKS FOR YOUR EXCELLENT EXPERTISE ON THIS JOB. I WELL RECOMMEND JANET WILLIAM FOR THE FANTASTIC RECEPTION OFFERED TO ME AND MY FAMILY. JANET HAS BEEN VERY AMAZING, PATIENT,VERY RESPECTFUL AND HAS SHOWN A WHOLEHEARTED COMMITMENT AND DEDICATION TO HER TASK AT VACATIONXPERT. A VERY BIG THANK YOU.

GEORGE LAGUDAH - (REVEREND)

12 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

Very good customer care especially…

Very good customer care especially Angelina really took care of my travel needs and was very patient understanding my travel needs. I look forward purchasing with her again. Customers are looking for reputable travel agencies with good customers care like the one i have received from Angelina from Travel Expert.

Thanks Thanks again

10 sierpnia 2019
Opinia niezależna
Oceniono na 2 z 5

I wonder this is part of a group who…

I wonder this is part of a group who put wrong information to catch people's attention with putting very attractive offers which do not exist. Then they take personal information's and card details and then dictate and harass people. I am astonished to see these websites working without any accountability.
When you talk to them their tone, communication and even names and accent do not marry. There are lot of concerns of false and misleading advertising and I would like to take legal action and need more support from such victims of false advertising.
I would appreciate if people could come forward and raise concerns if they have wasted their time, resources and even lost their critical time to book holidays.

9 sierpnia 2019
Opinia niezależna
Oceniono na 3 z 5

Attentive service

Garry took the time to look for my flights , although we did not settle on a fare , he was understanding and took time to understand my requirements

25 lipca 2019
Opinia niezależna
Oceniono na 1 z 5

I now fear that they are scam!!!!

I booked flight to Freetown for two adults
On Thursday 11am by a lady called Janet William
All emails to the website email bouncing back as undelivered four times
I asked for reference number they say because it is a special deal there is no reference
I called Brussels airlines to verify independently
They asked me to go back to the agent that booked it to give me reference
They said 24hr e tickets will be sent to my email
None well after 24 hours has passed
They took 2196pounds from my account

19 lipca 2019
Opinia niezależna
Oceniono na 5 z 5

Peter helped me find a moderate and a…

Peter helped me find a moderate and a good flight for me and my son, am so happy for their services, friendly and trustworthy 👍🏾

19 lipca 2019
Opinia niezależna
Logo Vacationxpert

Odpowiedź od Vacationxpert

Thank you very much for business and your wonderful feedback . It is my hope that you will choose Vacationxpert for your future travel as we are looking forward to seeing you onboard again soon.

Oceniono na 1 z 5

Very poor inadequate service

Very poor inadequate service. The gentleman I spoke to “John Wallis” which I’m assuming is a false name, claimed the flights were no longer available and was very rude when I asked him why that was the case. Very rude and offensive and could hardly understand his English as very unclear when I asked to speak to another person he said he is the only employee there, to which I find extremely alarming. Please train your staff and you should be very worried to have incompetent staff as such.

19 lipca 2019
Opinia niezależna
Oceniono na 1 z 5

Disrespectful treat

I booked my flight with them on Friday therefore I proceed to make all the arrangements (Hotel, Car, etc). They rang me on Sunday afternoon telling me I had to flight to days later, get a more expensive ticket or accept a refund because they could not do anything else for me. They took my money out of my account on Friday but I had to accept their conditions to keep the price of the tickets I have booked 3 days before. Disrespectful way to deal with the customers

15 lipca 2019
Opinia niezależna

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