Trooli Recenzje 

All necessary changes carried out efficiently by advisor, Ntombizonke. Thank you

Trooli is the best. Leaving BT 2 years ago, heading to what was then an unknown, turned out to be the best decision to ever. Not only did Trooli at the time pay off what was left of my BT Contract, but then got us on board with the 900MEG download speeds have been transformational.

The fact that we have renewed our contract with Trooli is all anyone really needs to know that the service is great. And we have upgraded to the Ultimate package that doesn't have an ultimate price, £39 a month for 2GB speeds its exceptional value. and can vouch that, from the last 2 years, things have been very reliable

I joined your network today after a very informative discussion with Connor Wise. He answered all my questions and explained everything very well.
Paul McGuire

Belmirro walked me and talked me through the whole process, answered all my questions and was a pleasure to deal with.

Sasha was amazing: explained everything, responded quickly and went above and beyond to allay any concerns and provide an outcome that worked for us. Thank you.

ive had Trooli for about 7 months all has been fine
But now I have an issue with my router so spoke to technical support ,this is where the nightmares start you get through and constantly put on hold sometimes for 10 minutes
then they ask for numerous screenshots of everything except the color of your underwear
after 5 days still no replacement router has been issued, so will look to leave
and if you challenge what they say to you they hang up on you
I have found Trooli support the worst I've ever dealt with and will be sharing my experience with my gaming mates so they don't get the same treatment and posting this reviews on the sites I visit

I spoke with Connor Wise, very helpful and patient as I described what I wanted.
Worked with me to get the best of Trooli offers. Described everything I needed to know.

Arranged new full fibre connection with Itu Gome.Everything was explained very clearly and in great detail gets a 10/10 from us. Hopefully when we come to installation everything will go smoothly as well..looking forward to the faster speeds...Roger Parsons

Dealt with Itumeleng, very happy with the level of service and how everything was explained.
Happy with the price and the expected installation date, also they are covering my exit fees from Plusnet...added bonus.
Just hope the level of service continues as its starts.
Recommend based on price, speed of line and the initial chat with Itu 10/10 so far

Amazing broadband, amazing customer service so so happy recommend Trooli 100%

Connor was really helpful, talked me through the whole process and could answer all of my questions.

I have been a customer for 3/4 years after getting recommended by a work colleague.
I noticed that trooli were having their summer sale, as my contract was due for renewal the customer service adviser Mercia was extremely helpful and explained everything clearly and went that extra distance to assist me - I would recommend Trooli to everyone I know

I dealt with Sacha and she was extremely efficient - my questions answered and action taken within hours. Couldn't ask for more

Recently received a contract renewal email from Sacha at Trooli. Two years have flown by. No hesitation from me to renew, the service provided by Trooli has been noteworthy for its dependability and consistent speed. Similar to the renewal. Replied to Sacha, and within 5 minutes received confirmation. Outstanding.

ITU from the sales team was very helpful and understanding, brilliant customer service would recommend

Let down by Sky. Left without broadband for 25 days. Decided to contact Trooli who from day one were brilliant. Booked engineer to come quickly. When he saw we had no ducting, rebooked again quickly. Very professional guys came to lay external fibre to house with minimal disruption. You couldn’t tell where they had been. Dan the engineer came shortly after and was fantastic, connecting fibre along wall of garage into house and completing job superbly. The Wifi/broadband is magnificent and tremendous value for money! After many years with Sky we felt taken for granted. Trooli, a growing company, makes us feel valued again. I can recommend Trooli wholeheartedly.

Having spoken to Aphiwe today regarding my contract renewal. I was pleased with the customer service and the outcome I received. I would definitely recommend trooli to anyone. Faultless service over the years I have been with them. Thank you.

Review:
I recently switched to Trooli and the experience has been genuinely impressive.
From the start, the customer service team were friendly, clear, and efficient — exactly the kind of support you want when changing broadband providers. Many reviewers highlight the same thing, praising Trooli staff for being helpful, patient, and professional, and my experience matches that completely .

The installation was smooth and handled by an engineer who clearly knew what he was doing, similar to what others have mentioned about Trooli’s engineers being efficient and tidy . Once connected, the speeds were exactly as advertised — full‑fibre performance that’s dramatically faster than the UK average, just as Trooli claims on their page Current pageCurrent page. According to the Ofcom Home Broadband report from September 2023, the average broadband speed across the UK is a mere 69....

Since switching, the connection has been stable, fast, and perfect for streaming, working from home, and multiple devices. It’s also great to see Trooli keeping prices locked for the full contract term, which gives real peace of mind .

Overall, Trooli has delivered exactly what they promised: fast fibre, solid reliability, and excellent customer service. Highly recommended.

Phone answered promptly, customer service agent Ntombizonce efficient and answerfed all my queries efficiently.

We took out a business package with Trooli. However, like most businesses in the UK, our IT and phone system require their own routing and VPN/firewalls. Neither of our IT or phone providers are able get our systems working with Trooli's service. Techincal support is non-existent and we are unable to get any further information beyond the PPPoE login details.

Our service was only installed 10days ago and is not fit for purpose. We have tried to cancel within the 14day cooling off period and have been told the cooling off period applies from the date of the order. We had no way of knowing the service wouldn't work with our systems until it was installed.

Completely unacceptable service - avoid at all costs.