Trooli Recenzje 

Canoor is very supportive and explains all the options clearly. He is always polite, kind, and helpful. I really appreciate his patience and the excellent support he provide.

The agent Bel was very professional explained everything to me & very patient

Mikyle was courteous and knowledgeable regarding the Trooli products, specifications, and pricing. thank you.

This is my second 24 month contract with Trooli. It has to be said, their Customer Service Department used to be dreadful. Their Engineers and Installation Departments have always been nothing short of brilliant. My experience has been Customer Services have dramatically improved and now making Trooli a 5 star company.

Sinenhlanhla very helpful on the phone. Quick resolution to my direct debit details.

I was very happy with the service. Mikyle was very clear and precise. He explained everything. Double checked all spellings were correct. I felt at ease listening to Mikyle. Fast efficient service. Thank you

Very helpful staff. Professional installer. Excellent broadband- symmetrical up/download speeds. Very low latency. Recommended.

Avoid at all cost I've been with truly for a few years and not once have I received the promised download speeds and when I contact them about it they always try and get me to do the same things over and over again mot once has anyone tried to come out to fix not once have they sent me a new router they just make excuses I even upgraded the internet with them to see if it gets better but nope it dont I can not wait to leave trooli

Good understanding of the technical issues and able to resolve promptly.

My new contract dealt with speed and efficiency by Sales and Retentions advisor Amy.

Was waiting on call for quite a long time but the lady that answered was very helpful and extremely polite. Solved my problem straight away

For WiFi speed and download etc very good never really had a problem

That said I gave notice of leaving them (moved abroad) gave well over a months notice
Line should have finished on the 7th of May
I’ve even returned the equipment… but no TROOLI have taken a payment when they shouldn’t have
I’m currently on hold and this is the 3rd call I have done
Please get this sorted

Had to call Trooli due to the money for my first bill not taken. After a short wait in a queue spoke to Sinenhlanhla. She was very pleasant and explained it was an issue withe the DD system that had now been corrected. She sent me a secure link to pay the outstanding amount. With the trouble I've had with Vodafone, who wants to keep taking money for a service I asked to be terminated 2 months ago, Trooli's customer services are a breath of fresh air.
Highly recommended.

Friendly, professional, installed quickly and cleanly

Very good service from placing the order to installation. We are getting used to using Apps, One negative is that the installation guys decided to leave a role of their cable in our wheelie bin. Not sure if this is what they are supposed to do as this is not very professional. Other than that we are pleased with the service.

Trooli answered all my questions I asked before I signed up, their engineers on the day were very courteous and helpful, no mess left after installation, and good fast broadband speeds. Mind you I only had BT copper broadband before !!

The automated phone call handling was one of the best and I was soon through to the right person in the recontracts section. Amy made no quibble at my request to downgrade my contract one notch, a very prompt and efficient response. Thank you.

I only discovered Trooli this month and am extremely happy that I did. None of the other providers have plans to connect our remote village to FTTP, as soon as I heard about Trooli I checked their site and was surprised to find that they did cover my address. I immediately signed up and was given an installation date about 10 days away. I had a good choice of dates and am or pm installation. On the afternoon chosen the engineer arrived, a very friendly and courteous man who quickly ran through the installation process with me and agreed the route the cable would take into my house. Once installed he tested the system and found a problem with the cable from the pole to the premises. He replaced the cable and the broadband worked perfectly. Before Installation I had a maximum speed of 45 Mb per second, now I’m getting between 800 & 1100 Mb per second with upload very similar to download speeds. It has made a huge change for us and cannot recommend Trooli and their engineers highly enough !