Swoopos - Epos. Payments. Orders Recenzje 87

AWFUL COMPANY!
Between SwooPOS and Waitermate, they have completed wasted my time and made my Business loose money and stopped me from trading.
I did my application with one of the directors of the company as apparently they were short staffed, I told him exactly what I needed from my payment solution and he advised this was no issue and all could be done, my reader was sent out instantly, but turns out I was lied to to just take a reader out that is now useless to me and my business because it doesn't do anything that I was told it did.. after spending 3 days trying to call up to get this sorted in which im promised call back after call back and nothing! Please never use this company, they will feed you false information, false hope and then lie repeatedly saying they will call back, a manager will call back, even a director to call back and still nothing! COMPLETE WASTE OF TIME!

Aaron has been a great help in getting my system setup, any issues I had he was on hand via zoom or phone call to guide me through what to do.

First class service from him and the team at Swoopos

A great service experience from start to finish. In going support has been excellent and quality of the products and system available across a multitude of devices. We have only just learned about Swoop but will be looking to switch our other venues once out of contract. a big shout to Andrea if I could give ten I would ****

Akib came onsite today and did our set up he was very professional and informative taught us everything we needed to know about the system and offered further support. Raimonda also went above and beyond for us. Thank you swoopos for helping us set up overall an amazing experience 🙌.

Thank you very much Kenny for your help to set up the device today.

Quick and easy service akib came onsite to train us on the system, and answered anything we was unsure about even stayed during service to help if needed. the system is running absolutely brilliant highly recommend, Aaron also helped me out a lot with menu changes and helped me out a lot overall a brilliant experience thank you akib!

We had a system error this morning which was causing problems during our very busy hour. I telephoned Swoopos & spoke with Akib who went above and beyond to resolve the issue. Thank you!

Kenny made this is so easy for me. He was very helpful. Explained everything the credit to his team in the company. The system is outstanding. Couldn’t do without it.

Just had Aqib do the swiftest till change just in time for store opening… no delays, no faff! Perfect for a busy business
Thank you Aqib!

Andrea checks in regularly and is always very helpful. The tills are really good, my only problem is the height of the tills, it would be better if they weren’t so tall!

I had and still have a wonderful experience with Swoopos. Their customer service os outstanding and Andrea has done a wonderful job at helping me with all my requests. Would definitely recommend

What a simple and easy process with excellent work conducted by Tray and Akib the two IT guys, very ably assisted by Ian the Sales Director. Easy to install, great explanations to the staff how to operate the till system and prodcuts simple to find. Anybody working in hospitality, forget any other products and definitely contact these guys!

Andreaa and the team have been very supportive, attentive and a pleasure to work with. I’d highly recommend Swoopos to anyone after the high level of service I’ve received

Issues with BT Broadband on a Saturday morning. Swoopos Helpdesk ensured our till systems were available again as soon as possible (before the fix from BT). Thanks to Kenny / Rovin and the others who assisted early Saturday AM to resolve the network issue.
Graeme

Akib came down and installed a new till really helpful

I recently opened a new shop and I chose to use Swoopos. During the setup, I encountered significant issues with the printer, among other problems. Raimonda was incredibly helpful, going above and beyond to assist me. She provided support even outside of office hours, sending messages and making herself readily available to resolve the issues. Additionally, the training and setup provided were excellent, ensuring that everything ran smoothly from the start. Thanks to her dedication and expertise, the problems were swiftly addressed, allowing my business to run smoothly. I'm extremely grateful for Raimonda's exceptional service and highly recommend her

I have dealt with Swoopos for a few years now and that is due to my dealings with Deb. She always goes above and beyond for me and my customers. A large majority of deals are sealed on the back of the demonstrations she does.

Akib was very helpful. Helped me with my menu changes. Emailed and called after to follow up and ensure everything was correct!

Good service and experience

Akib sorted my card machine in a few minutes. Everything ok noe