Bonne expérience client au global, seulement le pantalon n’était pas bien taillé. En effet, l’entrejambe était trop longue et ce n’était pas un problème de mesure. Je conseillerai d’ajouter plus de me... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Meine erste Bestellung bei summissura und ich freue mich sehr darüber. Die erste Anfertigung war nicht so wie erhofft, Irgendwie waren die Maße nicht richtig, nach kurzer Email und der Schilderung des... Zobacz więcej
Reakcja na opinię
If i could give it 0 I would. They made a suit for my wedding- the fit was awful so they made it again and yet again the fit was terrible. They agreed that it didnt fit correctly and told me to get a... Zobacz więcej
Reakcja na opinię
While I haven't yet received any products from the relatively new label Sumissura.com / Hockerty.com—and therefore cannot assess or comment on the quality—I can say that the website is designed wit... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z odzieżą damską
- Krawiec – szycie na miarę
- Sklep z odzieżą wieczorową
- Sklep z odzieżą dla puszystych
O Sumissura
Napisane przez firmę
Dress the Real You
In a world where the fashion industry forces people to fit into boxes, Sumissura exists to make people feel confident & secure by creating bespoke garments that reflect everybody’s uniqueness
Know more about us
Start designing now
Discover how we bring technology and craftsmanship together
| Women's Suits | Dress Shirts |
| Custom Jeans | Women's Blazers |
| Custom Shoes | Women's Tuxedos |
At Sumissura, we champion the art of personal expression through bespoke fashion. We stand against the tide of one-size-fits-all, advocating for individuality, inclusivity, and sustainability in every piece we craft. Our mission is to ensure you feel confident and unique, with garments tailored not just to your measurements, but to your personality.
Explore our exclusive collections:
- Businesswear for the modern professional woman, where style meets functionality.
- Wedding Suits designed to make your special day truly unforgettable.
- Pantsuits that offer a blend of chic versatility for any occasion.
We are committed to a zero-waste philosophy, embracing a made-to-order model to ensure every garment is crafted with purpose. This approach guarantees a perfect fit, while also contributing to a healthier planet by minimizing waste and promoting sustainable practices.
Join over 350,000 satisfied customers who have embraced the magic of custom-tailored fashion. With Sumissura, you don't just wear a garment—you make a statement. A statement of your individuality, your style, and your values.
Discover the joy of clothes that are made to fit you, not the other way around. Because at Sumissura, we don't just dress bodies—we dress the real you.
Sumissura Made to Measure
Napisane przez firmę

- Sumissura believes a unique wardrobe should be accessible to everyone.
- Our mission is simple: to give people the freedom to choose their own style and reveal their personality through their outfit. Every day. At an affordable price.
Perfect Fit Guarantee
If it does not fit you, we remake it for you

Dane kontaktowe
Zürich, Szwajcaria
- cs@sumissura.com
- www.sumissura.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Io per il momento non posso dire…
Io per il momento non posso dire niente,ho solo effettuato l ordine,ma appena arriveranno i miei capi scriverò sicuramente.

Odpowiedź od Sumissura
I returned a pair of trousers because…
I returned a pair of trousers because they were not the correct measurements. They were incredibly mis-sized. The front hung half way down to my knees and the back side was extremely baggy. I was asked to send pictures which I did. The trousers were returned for correction over a month ago and I have had no communication with your company. I do however have confirmation that the pictures and the trousers were received. Terrible customer service. Lack of communication. Totally unprofessional. I would not recommend ordering from this company.

Odpowiedź od Sumissura
Overall I love them
Overall I love them. Sure, the website still needs some work to become more user-friendly, but I've always managed to place my orders and got what I had wanted. The shirts I got last time fit like a glove, the pants still needed some help but customer service made sure to honor the fit guarantee. Just placed the third order and as a tall woman I'm more and more convinced that it's so worth the money to end up with clothing that actually fits.

Odpowiedź od Sumissura
Ich bin sehr gespannt auf meinen ersten…
Ich bin sehr gespannt auf meinen ersten Jeans auf Mass. Deshalb kann ich erst nachher ein definitives Urteil geben.
Finde das Konzept aber mega gut.

Odpowiedź od Sumissura
Designing My Perfect Pair Made Simple!
I really appreciate how well-organized the website is when it comes to designing the shoe. The process is clear and easy to follow step by step, which makes the experience enjoyable. I also love the variety of materials available to customize the shoe to your personal style. The only thing I wish were available is a beige color option instead of just white. Aside from that, everything is excellent! I’d also like to thank the artisans and everyone working behind the scenes for helping turn our shoe ideas into reality.

Odpowiedź od Sumissura
Ordinati giacca e pantalone per la…
Ordinati giacca e pantalone per la laurea di mia figlia, arrivato pantalone con un cavallo basso e lunghezza che non arrivava neanche alle caviglia! Ovviamente sono irrecuperabili e la conseguenza è stata una corsa dell'ultimo minuto a comprare qualcosa in negozio!
Senza parlare della qualità bassissima della stoffa! Penso di fare causa perché
il costo esorbitante equivale praticamente a un latrocinio , almeno €250 buttate al vento visto che non rimborsano proprio nulla. Mai più!!
DOPO aver letto la risposta del loro manager, che tutti potete leggere, mi ero illusa che potesse ancora avvenire il miracolo. Purtroppo anche questa si è rivelata fuffa visto che non hanno risposto ai miei messaggi scritti su una specie di chat con risponditore automatico dove mi dicevo disposta ad accettare quantomeno un nuovo pantalone in sostituzione di quello inservibile. Non hanno nemmeno una mail ufficiale, forse in previsione del gran numero di proteste che riceverebbero, quindi impossibile avere un contatto diretto con loro

Odpowiedź od Sumissura
Tailleur pantalon :Coupes non respectées et qualité médiocre
Tailleur pantalon :Coupes non respectées, la veste devait être croisée et cintrée c'est une veste simple que j'ai reçu, la doublure est transparente est laisse voir les coutures intérieures, la doublure du col en non tissé est de mauvaise qualité. Le pantalon est bien taillé mais la fermeture éclair de couleur noire jure avec le bleu marine de l'ensemble. J'avais commandé des chemisiers, je trouve les coupes peu flatteuse et une beige particulièrement vilaine, le tissu fait très plastique. Première et dernière commande ! J'attends de pouvoir retourner les articles.

Odpowiedź od Sumissura
Positive outcome
I ordered a formal dress for a wedding, as I generally can’t buy off the rack due to my height. I was also recovering from surgery at the time, so I reached out to ask about the appropriate timeframe for having a dress made. Jonathan, the Customer Service Manager, responded promptly and was very helpful in guiding me through the process.
Unfortunately, the first dress did not fit well. The team quickly offered to remake it, which I appreciated. However, the second dress still wasn’t quite right, and by then it was too close to the wedding to allow for further adjustments. Although they were willing to remake the dress again, it wouldn’t have arrived in time for the event.
Naturally, I was disappointed that the fit couldn’t be resolved as hoped, especially given the occasion and the time constraints. That said, I was genuinely impressed with the level of communication and care shown throughout. Jonathan and his team stayed in regular contact, checked in consistently, and treated me with respect and understanding.
In the end, I was provided with a refund, and while the final outcome wasn’t ideal in terms of the dress itself, I was satisfied with how the situation was handled and the professionalism shown throughout the process.

Odpowiedź od Sumissura
I purchased dress shirts and some more…
I purchased dress shirts and some more cases shirts. I have found the workmanship and quality of the is very good. I enjoy being able to design my own shirts.

Odpowiedź od Sumissura
For some reason I was unable to order shirt and suit together
For some reason, I was unable to order the suit and shirt together and wound up having to pay shipping on the shirt. My only complaint.

Odpowiedź od Sumissura
No Returns, No Real Fix ! Just Wasted Money
I had high expectations when I ordered a custom black wool coat, but unfortunately the entire experience was deeply disappointing.
When the coat arrived, it did not fit me properly at all. It looked more like a men’s coat than a tailored women’s piece — extremely oversized, especially in the shoulders. The belt loops were placed far too low, and the belt itself was overly long and poorly proportioned, which made the coat look cheap fast fashion tailoring rather than custom-made. It is such a shame because the material was of a very good durable quality.
I submitted an alteration request and was required to pay out of pocket to send the coat to their tailor. After waiting to receive it back, I was shocked to see that the only noticeable change was slightly tighter sleeves. The oversized shoulders — the most obvious and unflattering issue — were not corrected at all. The coat still looks ill-fitting and poorly constructed.
To make matters worse, there are no returns offered — only alterations at your own expense. For a company that advertises custom clothing, this was extremely frustrating and costly.
Overall, this was a complete waste of money. I would strongly caution others to order at their own risk.

Odpowiedź od Sumissura
Easy to order, cute to wear!
Ordering shorts online was incredibly easy AND a single reply to one email is all it takes to have shorts tailored to a specific length. I will order many many more pairs!

Odpowiedź od Sumissura
Por ahora buena pero he tenido problema…
Por ahora buena pero he tenido problema al seleccionar las medidas desde el móvil

Odpowiedź od Sumissura
A Rare European Discovery in Custom Fashion
I was genuinely excited to discover a custom clothing service of this level based in the EU — and delivering to Slovenia. It immediately felt like a rare find.
The configurator is exceptional: intuitive, detailed, and genuinely enjoyable to use. You feel fully involved in creating something personal and high-quality. The entire experience so far has felt thoughtful and premium.
There was a small complication when ordering for two different body profiles under one account to use the bundle discount, as the system allows only one profile per order. However, customer support was extremely responsive and handled everything quickly and professionally, which gave me great confidence.
I’m now waiting for my order, but if the final pieces reflect the experience so far, I’ve truly discovered something special in European custom fashion.
Highly recommended.

Odpowiedź od Sumissura
It may be helpful to ask…
It may be helpful to ask what size the customer usually purchases.
Age is a factor, too.
I’m 68, and have fat old lady arms.
But there wasn’t a place to say that or give a measurement for the width of my upper arm.

Odpowiedź od Sumissura
La veste top
La veste top
Pas de soucis
Grosse déception sur le pantalon mais j ai certainement fait une erreur de mesure

Odpowiedź od Sumissura
No progress on the order
No progress on the order. Advertised as two weeks of receipt of the item. The item after paid is estimated over 45 days.

Odpowiedź od Sumissura
First time shopper from Delhi, India
I loved the swift shopping experience and creating my own custom blouse, it's perfect for those who love details. It was my first time to try out an e-shopping experience out of my country and I am excited to see how the end product turns out to be.

Odpowiedź od Sumissura
mariage
Bonjour. une belle aventurea
..bien conseillée..j attends la robe avec la qualité. ,,et la taille correcte.mais une belle expérience
Merci. Gabrielle genetelli

Odpowiedź od Sumissura

Odpowiedź od Sumissura
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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