Stratstone Recenzje 30 402

Kam Saqib was incredible throughout. Communication was on point and he went above and beyond to resolve all issues to ensure this was as smooth as possible.

review:

“I had an excellent experience with the team at Audi Tamworth, from reception through to the sales process. Prav was incredibly helpful and took the time to find the perfect car for me. I’ve been using Tamworth Audi for several years and have always received outstanding service. I would highly recommend them.”

Stratstone lakeside has no customer care when things go wrong and no person took responsibility, car went in for service 5 August 2025 and unable to be fixed for a minor issue of a parking sensor.
Eventually was invited to collect car 18 Nov 2025 only for cameras not working . Finally received full refund March 2026 and no compensation for 7 months without a car, or the fact I paid for insurance & road tax.
I suggest better to buy from Arthur Daly

We recently bought a Macan from the Porsche dealership in Stockport and had a great experience from start to finish, all thanks to Chris.

It was our first time buying a Porsche, so we didn’t know much going in. Chris was incredibly patient and took the time to walk us through everything in detail. He let us spend hours using the car configurator and was more than happy to go back and forth with us over the following weeks as we made changes. Nothing ever felt rushed.

What really stood out was how calm, polite and honest he was throughout. He’s very softly spoken, not pushy at all, and completely transparent – which made the whole process feel comfortable and enjoyable.

At one point we did consider going with another dealership just because it was closer to home, but after speaking with Chris again, he reassured us why we chose Stockport in the first place. We’re really glad we stuck with him.

The overall service was genuinely excellent from beginning to end. No regrets at all (other than the dent in the bank balance!).

If you’re thinking about buying a Porsche, I’d highly recommend speaking to Chris. His knowledge is spot on, and with how customisable these cars are, it really helps to have someone who knows the product inside out.

Post purchase there have been a few minor teething problems. No if's no buts - everything was sorted and follow ups arranged quickly so rest assured the after care is just as amazing as the sales.

key battery changed when not required at very expensive price and windscreen washer bottle refilled when not required i had filled it 3 days before again at very expensive price

Had a call from lola, to inform me my car was ready for delivery, explained everything i needed to know! And arranged a delivery date i needed! Excellent customer service

As per previous answer - issue with bond return and initially putting a cost for "fuel" on the car purchase invoice - it's an electric car!

The service at Strathstone is absolute perfection. I have been going for years and can’t fault the service department at all. The staff there offer a truly personal service while keeping with Mercedes standards and procedures. Keeley Daniels is worth noting as an excellent team member who makes the customer feel that nothing is any trouble to ensure the customer is happy upon leaving

Ian my sales person

Fantastic clean showroom, and Matthew was incredibly friendly and helpful right from the start, walking me through the entire purchase process. Aftersales assitance from him was also brilliant. I'd definitely recommend this showroom. :)

All the staff were fantastic, refreshments on tap and free of charge.

Welcoming and helpful. Very professional staff and diverse, which was great to see.
A bit better hospitality. Would’ve appreciated the warm drink and also where the toilets were.

As someone responsible for managing a large fleet of vehicles, I deal with dealerships on a regular basis — and it takes a lot for one to genuinely stand out. Stratstone Porsche in Wilmslow and Stockport absolutely did.

From the outset, the team struck the right balance between professionalism and approachability. They understood that my needs weren’t just about a single car, but about reliability, efficiency, and long-term support. There was no unnecessary sales pressure — just clear, knowledgeable guidance and a willingness to listen.

What impressed me most was how well they handled communication. Everything was straightforward, timely, and transparent, which is exactly what you need when you’re managing multiple vehicles and tight schedules. They respected my time and delivered on what they said they would — something that, in my experience, isn’t always a given.

Both sites are run to a very high standard, and the attention to detail reflects the Porsche brand well. More importantly, the team behind the scenes clearly know what they’re doing. Whether it was arranging vehicles, coordinating logistics, or following up afterwards, everything felt smooth and well-organised.

The aftercare has also been excellent. It hasn’t just been a case of “job done” — they’ve continued to check in and make sure everything is running as it should, which makes a real difference when you’re accountable for a wider operation.

A personal thank you to Chloe, Stuart and Ryan for their continued support — it’s genuinely appreciated and doesn’t go unnoticed.

All in all, a very reliable, professional outfit that I’d have no hesitation working with again or recommending — especially if you’re managing vehicles at scale and need a dealership you can trust to just get things done properly.

Fast friendly service from the team at Milton street thanks to Parbs , Janet ,Keeley , Mhairi, Clare ,Habib and the drivers for the continuous help on turning around services so fast it’s much appreciated.

Salesman Arnie provided excellent service, fast response and constructive suggestion. Lovely experience.

Luke Thornton was very helpful all the way through.

Mazidul on the service desk was highly professional and made sure I was looked after throughout the whole time of dealing with him.

Helpful information and good customer service

An Exceptional Car Buying Experience with Bilaal Farid

Having recently purchased a new Mercedes-Benz, I feel compelled to share my experience, which was made truly outstanding by Bilaal Farid.

From the moment I stepped into the showroom, Bilaal was the consummate professional. He was knowledgeable, patient, and never once resorted to the high-pressure sales tactics one so often encounters. He took the time to truly understand what I was looking for in a vehicle, listening carefully to my needs and preferences.

His expertise on the Mercedes range was second to none. He didn't just recite the brochure; he provided insightful, practical demonstrations of the features that mattered most to me. He was also incredibly accommodating, arranging a test drive that perfectly suited my schedule and ensuring I was completely comfortable with the car before making any decisions.

Throughout the entire process, from initial enquiry to finally driving away in my new car, Bilaal was a pleasure to deal with. The entire affair was seamless, transparent, and remarkably stress-free, which is a true credit to his diligence and customer service.

If you are considering a Mercedes, I cannot recommend Bilaal highly enough. He is a tremendous asset to the dealership and provides the gold-standard of service one hopes for when making such a significant purchase. A genuine thank you, Bilaal.

First class professional and highly personal service from start to finish