First and foremost, about 28 hours after I made the initial claim, I had the new, replacement TV at my front door. That is exceptional customer service! The step-by-step process to try and fix the War... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Although it took 2 trips to completely correct the issue, it was understandable because the ice maker takes a couple of hours to cycle through it's process. The technician that came out was very good... Zobacz więcej
I was very happy to receive compensation for my defective item. However I don’t understand why my No Lemon Policy was not activated when I called for the fourth time about the non working ice maker an... Zobacz więcej
It was very simple to submit my claim and the Allstate team was quick to respond. Their directions were very easy to understand and it was much appreciated. I hope to never have another fall where I... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.
Allstate Protection Plans
Napisane przez firmę

- When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Dane kontaktowe
360 3rd St. 6th FL, 94107, San Francisco, Stany Zjednoczone
- socialhelps@squaretrade.com
- www.squaretrade.com
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Technician was very courteous and fixed…
Technician was very courteous and fixed oir fridge rather quick
Good communication every step of the…
Good communication every step of the way. Easy process to get reimbursement.
Allstate responded quickly to my…
Allstate responded quickly to my concern and resolved the issue. I will definitely purchase the warranty again in the future
I liked that is could do the entire…
I liked that I could do the entire claim process online. Very convenient and the response time was very good on all emails
I had filed a claim for my daughter's…
I had filed a claim for my daughter's ear buds and haven't heard back from anyone saying my claim was accepted
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
It took me over 45 minutes to get…
It took me over 45 minutes to get someone to help me. I was transferred 4 times. Not interested in buying future appliances at Home Depot. We recently purchased a washing machine from Lowes.

Odpowiedź od Allstate Protection Plans
I'm still waiting for the gift card…
I'm still waiting for the gift card from wayfair for 68.49 that I was told they would email for me they give me the runaround this tells me there full of shit

Odpowiedź od Allstate Protection Plans
Allstate was so helpful and everything…
Allstate was so helpful and everything went quickly and smoothly. Very happy with the great service and no hassles. Thank you Allstate for the great service.
I like when insurance is there for…
I like when insurance is there for costumer and help un, not when is only for them, if we all happy we all win and keep getting insurance on other items or health, car, house knowing we can get help
They helped me figure out the best…
They helped me figure out the best solution that was adequate to my problem and resolved it quickly very satisfied
Was quick & easy
Was quick and easy and I received my refund in order to purchase another item. I got 2/3 of the replacement cost back, but I did get the use of the item until it was defective, so that's fine! I bought a new one along with another SquareTrade agreement
After 29 emails not including phone…
After 29 emails not including phone calls calls to customer service speaking to someone I could not understand. All information was sent time after time same information and receipts. I am sure Costco would not want their customers treated this way

Odpowiedź od Allstate Protection Plans
Recommend Getting Allstate Protection Plans for Appliances
We contacted Allstate Protection Plan regarding a noise we heard while operating our 8 cu. ft. vented Electrolux, Front Load Stackabel Electric Dryer, Model #ELFE7537AW, purchased in August 2024 (delivered in September of 2024). The problem occurred not long after the manufacturers 1 yr. warranty expired. We bought the set and the washer had a problem with the dial, shortly after purchase, and was replaced by Home Depot. When the dryer began making the noise, we were told to call an appliance co. to fix it, then apply for reimbursement. We refused. We then were told we would get a $100.00 Home Depot gift card plus reimbursement up to the cost of the dryer, to fix it. We also refused, based upon feeling the original set we purchased were both "lemons" and requested a replacement. We were then offered the full replacement cost of the dryer with a Home Depot gift card. Seeing there are monthly fees and an expiration date on the cards, we requested reimbursement via check instead, which was honored. Although we are out $180.00 for the purchase plan on the dryer, we are glad we purchased it and are very happy with the results. We recommend getting Allstate Protection Plans for your appliances, since unfortunately companies do not build things like they used to.
Bosch dishwasher repair
I was very impressed with the quick communication and flow of work orders to repair my Bosch dishwasher. Very impressive. The repair technicians who came were very knowledgeable and pleasant and we're able to fix my issue.
The part that did not go as well is that although I sent pictures of what needed to be repaired and model number etc, the wrong parts were sent ahead of the technician twice. Trying to get the correct part delayed the repair. If that did not happen my repair would have been completed in record time.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







