On the return journey to Bristol Airport we called skypark as instructed. They were unprepared, didn’t have enough drivers and we had to wait 1.5 hours before our car arrived. This was after 6 phone c... Zobacz więcej
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Zobacz, co mówią recenzenci
I wrote an email to BristolSkyPark, asking if my car would be left in a field, or parked in a secure compound. For some reason, they won't answer my question. For that reason, I will use the official... Zobacz więcej
Awful don't use this service the van was old and smelly the driver useless and hard to understand when he talked. Dropped us off and mumbled to pick us up at same place on return arrival. Our return f... Zobacz więcej
Having used SP in the past we were more than happy with the service when going into booking this trip away I stupidly managed to book the wrong dates in the excitement of getting our upcoming hol... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- również w kategorii:
- Parking
Informacje przekazane przez różne źródła zewnętrzne
We compare airport parking and lounges at all major UK airports.
Dane kontaktowe
Unit 9, St Georges Court, PR4 2EF, Kirkham, Zjednoczone Królestwo
- 0330 1133 200
- info@skyparkingservices.co.uk
- www.skyparkingservices.co.uk
2,1
Słaba
238 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing booking service and amazing…
Amazing booking service and amazing parking. I needed to change my parking the night before and it was no trouble!
26 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Just enough time to amend Kirstin and all good. Many thanks for the excellent review.
I inadvertently booked the incorrect…
I inadvertently booked the incorrect terminal lounge. Sky parking services sorted it with less than 24 hours to go - amazing service. Would recommend. Thanks 😊
5 sierpnia 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Very pleased all sorted for you and thanks for the great review.
Easy quick and I made a mistake that…
Easy quick and I made a mistake that they corrected within minutes. Thanks
5 sierpnia 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Happy to help. Thanks.
Great service
Great service. I made an error in my booking (completely my own mistake) and they responded to my email within an hour and amended the booking as requested. Very happy with the quick and efficient service
5 sierpnia 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Thanks Amy, happy all sorted for you.
Booking error
Made a booking but managed to book wrong one , they was so helpful even though it was a non refundable booking they helped me
3 sierpnia 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Happy to help Teresa. Thank you.
I made an error when booking to use the…
I made an error when booking to use the Aspire Lounge, customer services were great!
They rectified the problem and refunded me the difference with no hassle, super efficient thank you!
31 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Glad all sorted. Thanks for great review.
Very prompt and replied to my emails…
Very prompt and replied to my emails immediately. The initial booking was quick and easy
26 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Big thanks Kirsty, much appreciated.
5star Customer Service
I recently booked online and for some reason my booking was not confirmed via email. I emailed the team who quickly sorted my booking and sent the confirmation email. Fantastic customer service ⭐️⭐️⭐️⭐️⭐️
25 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
A big thanks Nic, great review.
5 Star Customer Service
It was my first time using this company after they were recommended by family members and I will definitely use again in the future. Their Customer Service goes above expectations and they were very helpful and friendly.
1 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Big thanks Amber. Very happy we got this sorted for you.
Great help thank you
17 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Happy to help Anthony. Thanks for the great review.
Excellent service
Excellent service. Very pleased to book our car park. Highly recommended to everyone.
15 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Many thanks Zibi, very welcome words.
Customer service
I double booked and they were very fast in replying the email and refund one of the bookings
14 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Glad we could help you. Valued customer.
Above and Beyond
Staff were extremely helpful in helping me book an airport lounge for a party of seven. There were several emails back and forth until it was sorted and I really appreciated the patience staff showed me because I wasn’t clear about exactly what I wanted to book initially! They persevered, went above and beyond and sorted it all out for me. Thank you so much.
6 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Group bookings invariably take time as back and forth with the lounge to ensure access.
Great result and a great review Angela much appreciated.
On short notice I booked for the lounge…
On short notice I booked for the lounge on terminal 1 with this company !!! I got first class service !!! Value for money and great staff definitely recommend and will definitely use them again .
9 czerwca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Glad to help and thank you for the great review.
Customer Care at the forefront…
With all companies it not about making a mistake it's how you deal with it when it happens. I can't prise Sky Parking Services enough on how quickly and effectively they dealt with the issue. They ticked every box they listened, they reassured and they resolved the matter to the customers satisfaction. I definitely be using them again.
12 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Many thanks.
Thank you for your encouraging words Mrs Hutchinson.
Excellent speedy service will defiantly…
Excellent speedy service will defiantly use you again
13 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Thanks Donna, you will be very welcome.
Fantastic correspondence
Fantastic correspondence, speedy pick up and drop off. Will use again and again
12 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Many thanks Susan.
100% satisfied
Update
Sky parking services contacted me and have dealt with the issue brilliantly. They have given me a full refund of the booking costs and are also going to reimburse me my fuel cost.
Just to clarify sky parking services are the booking agent and not the actual service provider.
After booking a meet and greet service at Leeds Bradford airport through this company. My daughters and I were left stranded at the airport on our return 3 hours on Sunday evening as the phone number we were given was going straight to voicemail. In the end my husband had to make the 120 round trip to pick us up at 11pm
I eventually got an answer from the number the following morning.
I ended up having to drive 160 mile round trip that day to collect the car. Was promised to be reimbursed for the fuel costs when I arrived but when I got there they said I had to email and ask for a refund.
9 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Thanks Susan. Very happy this has been resolved for you and many thanks for the great review.
Quick to reply to query and refunded…
Quick to reply to query and refunded straight away
6 lipca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Many thanks Annamarie.
Super helpful staff
Super helpful staff, I made a huge error on my booking and they resolved it promptly and without any hassle. Really appreciate the great customer service 😊
20 czerwca 2023
Opinia niezależna
Odpowiedź od Sky Parking Services
Glad to help and appreciate the great review.
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