Sky Parking Services Recenzje 

238
•
Wynik TrustScore: 2 na 5

2,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

On the return journey to Bristol Airport we called skypark as instructed. They were unprepared, didn’t have enough drivers and we had to wait 1.5 hours before our car arrived. This was after 6 phone c... Zobacz więcej

Oceniono na 1 z 5

I wrote an email to BristolSkyPark, asking if my car would be left in a field, or parked in a secure compound. For some reason, they won't answer my question. For that reason, I will use the official... Zobacz więcej

Oceniono na 1 z 5

Awful don't use this service the van was old and smelly the driver useless and hard to understand when he talked. Dropped us off and mumbled to pick us up at same place on return arrival. Our return f... Zobacz więcej

Oceniono na 4 z 5

Having used SP in the past we were more than happy with the service when going into booking this trip away I stupidly managed to book the wrong dates in the excitement of getting our upcoming hol... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży
  2. również w kategorii:
  3. Parking

Informacje przekazane przez różne źródła zewnętrzne

We compare airport parking and lounges at all major UK airports.


Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

238 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,1

Wszystkie recenzje

(238)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Perfect start to your holiday

Perfect way to start and end your holidays. Leave your keys and let someone else park up your car then bring it back for you. We've used Meet n Greet twice at Newcastle Airport where the drop off is literally across the road from the terminal. Friendly staff and spotless office.

13 września 2023
Opinia niezależna
Oceniono na 1 z 5

Do not use

Do not use. Prices are extremely higher than going direct with the same providers. They are fed inflated prices to facilitate discounts but still higher than going direct. £55 after discount where direct cost is £45.

11 października 2023
Opinia niezależna
Oceniono na 1 z 5

If I could leave zero stars that would…

If I could leave zero stars that would be more like it!
Rang on arrival as requested 2am in the morning - actually still waiting for my car at 6am in the morning (literally still stood in the airport car park writing this)
Rang numerous times to be told 20minutes each time…..

I have to you children with me as well which makes it even worse than it already is!

Shocking customer service & highly disappointed cold and tired family still waiting for the car!!!!!

10 października 2023
Opinia niezależna
Oceniono na 5 z 5

Shocking

Shocking. No contact number to ring them at stansted airport .
Will never use again.
Want to updated car details as our car has severly broken down and we fly on friday.
This has now been rectified and happy to ammend the review

3 października 2023
Opinia niezależna
Logo Sky Parking Services

Odpowiedź od Sky Parking Services

Hi Darren,

We currently do not provide a telephone support service for booking amendments, as we offer several convenient contact methods through our website to assist our customers with their needs. According to our records, we received your email today and promptly made the requested changes to your booking.

We want to highlight that this was our first interaction with you. While we respect every customer's right to provide feedback, we feel that a 1-star review might not entirely reflect the efficiency and promptness of our service. We are committed to providing exceptional service and are here to assist with any further needs or concerns you might have.

Oceniono na 5 z 5

Great company n price

I found these via wowcher and was delighted with the price how easy it was too book and the communication via email I had accidentally deleted my confirmation email but I got in touch n was sent it in minutes deffo use again

26 września 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

Due to unforeseen circumstances I had to amend my booking on two separate occasions and this was done immediately without any fuss by email. I recommend anyone who needs airport parking to use Sky Parking Services

20 września 2023
Opinia niezależna
Logo Sky Parking Services

Odpowiedź od Sky Parking Services

Top review Colin, many thanks.

Oceniono na 5 z 5

Cancellation of airport lounge

Our holiday was cancelled by Jet2, and sky parking services cancelled and returned our money for the airport lounge immediately without any problems

17 września 2023
Opinia niezależna
Logo Sky Parking Services

Odpowiedź od Sky Parking Services

Thanks Kathrine.

Oceniono na 5 z 5

Fantastic service from these guys…

Fantastic service from these guys changed my vehicle after my initial booking sent an email to ask for everything to be changed swapped everything over for me no problems at all

10 września 2023
Opinia niezależna
Logo Sky Parking Services

Odpowiedź od Sky Parking Services

Many thanks Stephen Happy to help. SPS

Oceniono na 5 z 5

Needed to change car details

Needed to change car details, no problem, great customer service 👌

7 września 2023
Opinia niezależna
Logo Sky Parking Services

Odpowiedź od Sky Parking Services

Very happy to help Alun. Greatly appreciate the review. SPS

Oceniono na 5 z 5

Booked Luton Park and ride at luton…

Booked parking with sky parking services and although the company we booked with them know as luton park and ride at airport caused heaps of problems sky parking services have been absolutely amazing at helping us resolve the issue from reimbursing the cost of the booking to advising us on how to move forward.

They've gone above and beyond to resolve the issue and it's been gratefully appreciated.

26 lipca 2023
Opinia niezależna
Logo Sky Parking Services

Odpowiedź od Sky Parking Services

Very pleased we could fix this for you Nazish, and thank you for the great review. SPS

Oceniono na 5 z 5

Great service

Had problems with airline keep changing flights,sky parking were really good about changing our parking and our lounge time, with no Fuss really easy

31 sierpnia 2023
Opinia niezależna
Logo Sky Parking Services

Odpowiedź od Sky Parking Services

Thanks Margaret, very happy to help.

Oceniono na 1 z 5

Following a review of a poor service at…

Following a review of a poor service at the escape lounge in Stansted Sky parking services offered to investigate a complaint about the poor service I received. I have now sent two emails asking for my complaint to be investigated but after a week I have not even received an acknowledgement email!!! They were quite right to identify that they are the booking agents and not directly responsible for the staff at the escape lounge, but why offer to help and then not respond?

1525 hrs on 14/8/23I have just been contacted by a gentleman called Will from Skyparking services accusing me of starting a vendetta against their company. He blamed his gruff demeanour on his Nationality and to say I was disappointed by his approach would be an understatement. I hope the call is recorded as Wills boss should listen to his very poor customer service. Once again I am left nothing but disappointed by a company who clearly cannot take feedback. He seemed solely focused on blaming me and not the fact that after his company offered to advance the complaint on my behalf, they failed to respond in a timely manner. VERY disappointing.

21/08 I have reread my second review and noticed that I mistakenly did not place the word NOT before the words directly responsible, and it is clear this was a genuine error as I acknowledge that SPS are booking agents. SPS did not respond to two emails I sent which was the basis of my grievance but now that has been rectified.

27 lipca 2023
Opinia niezależna
Logo Sky Parking Services

Odpowiedź od Sky Parking Services

Details have been sent to Holiday Extras who will look into this.
Complaints procedure is via info@skyparkingservices.co.uk not trustpilot.

SPS does not own or operate any airport lounges or employ any lounge staff as indicated by Mr Wratten
"They were quite right to identify that they are the booking agents and ---directly responsible for the staff at the escape lounge" Totally false.
SPS

Oceniono na 2 z 5

Bit of confusion

Turned up and there was no car park. Did manage to get a full refund and was also reimbursed for another car park we managed to book.

10 sierpnia 2023
Opinia niezależna
Logo Sky Parking Services

Odpowiedź od Sky Parking Services

No scam Joshua as you now know and have been fully reimbursed.
Sincere apologies Joshua to you and your family. Totally out of our control and we will cover the parking costs and assist with future travel.
SPS.

Oceniono na 5 z 5

Such a great service

Such a great service. I’ve used then several times abd already booked for the next two holidays. So convenient, always punctual and very friendly.

7 sierpnia 2023
Opinia niezależna
Logo Sky Parking Services

Odpowiedź od Sky Parking Services

Many thanks John, great review from our valued customer

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej