Simplehuman UK Recenzje 

Literally best customer service in the world

Very clear instructions and problem solved

Great campany very helpful ! Looking aftar the Costomers I love simple human great products

The response was very good but as my item was out of warranty no replacement. The mirrors are wonderful but not repairable. I had already received a replacement but that broke too. Can't afford another especially as so prone to going wrong. Disappointed, would have happily paid to replace faulty part.

Very professional company
Willing to help and realistic

A big thank you to Renwill. His help was invaluable. He handled my issue with great professionalism, and it was easy to explain the situation to him. He was truly very efficient.

I had an issue with the steel finish on the lid of my pet food bin, which started peeling after some time. I contacted customer service, and they were very professional. They verified my purchase from their official website, asked about my cleaning habits to ensure proper maintenance, and quickly approved a replacement under warranty. It is great to see a premium brand that stands behind its products and offers serious, efficient support. Highly recommended!

Meine Anfrage ist zügig beantwortet worden, aber leider ist die Produktion eingestellt worden und ich bekomme für meinen heiß geliebten Sensor Mülleimer keinen Ersatz mehr. Schade eigentlich. Gruß Thomas

Fantastic products with absolutely amazing Customer Service. All products I have been working suberbly (Some still after more than 15 years). I unfortunately broke a part and asked for a spare to purchase, which was sent free of charge and super quickly. Thank you Clarisse, you made my day!

Plastic bin inside my stainless steel bin had a slight issue after a year and they replaced it under warranty no questions asked, arrived next day. You get what you pay for 👌🏽

I have experienced fantastic customer service - my original enquiry was whether a particular part could be purchased. The answer was no - but they said they would send me the part as a goodwill gesture & it arrived the very next day. In fact it was the incorrect part - so they re-sent the correct part (again received next day) and arranged for return of the incorrect part - all at no cost to me. Truly outstanding - and I am VERY HAPPY.

I contacted simple human with a an issue and they responded very quickly and an instant solution. Very impressed.

First class aftersales service.
Small part broke after 2+ years. Replaced without quibble after sending photo of the offending item to their Customer Care chat line.
Not cheap, but an excellent product. (Tall tower shower caddy).
Many thanks

Fantastic Customer Service experience!
Purchased a Simplehuman CW1645 4L Compost Caddy in 2024 and have been using this excellent, functional and stylish bin in our kitchen for the last two years.
Two weeks ago it developed an issue with the lid hinge tabs whilst cleaning the bin.
After contacting Simplehuman Customer Service, explaining the issue, the lid was replaced with absolutely no questions asked and in double quick time. In fact, from reporting the issue and claiming under the warranty, our replacement lid was sent, received and being used within 72 hours. Absolutely incredible.

The customer service agent I dealt with, Clarisse, was incredibly helpful and nothing was too much of an issue.

I would highly recommend Simplehuman products and customer service.

Virkelig god kundeservice.

très bon site. Entreprise sérieuse avec un très bon sav. Produits de qualité et merci à votre service commercial

Excellent customer service from Simplehuman. I received a quick response from their support team, and the warranty replacement process was handled smoothly and professionally. My replacement arrived within just 3 days, which exceeded my expectations. The whole experience was efficient, hassle-free, and showed great commitment to customer satisfaction. Very impressed with the service and support. A big THANK YOU to Phoebe.